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turboawd · 21 May 2022, 06:18 AM

I recently had to visit my local RSC twice, and each time got a service pouch - interestingly, there are 2 different types:

The dark green with gold lettering seems to be the traditional one, while the lighter green one I believe is new and what they are issuing now. New one is not as nice looking in my opinion, but looks like it would offer more protection since it is more rigid.

Anyway, just wanted to share.

Denver Dick · 21 May 2022, 06:27 AM

Quote:

Originally Posted by turboawd

I recently had to visit my local RSC twice, and each time got a service pouch - interestingly, there are 2 different types:

The dark green with gold lettering seems to be the traditional one, while the lighter green one I believe is new and what they are issuing now. New one is not as nice looking in my opinion, but looks like it would offer more protection since it is more rigid.

Anyway, just wanted to share.

I had my TT DJ serviced at the RSC in Lititiz, PA in 2009. I got the watch back in the pouch pictured on the right, except it did not have ROLEX in gold on it. I had the same TT DJ serviced at the same RSC this year and got the watch back a few weeks ago in the pouch pictured on the left. I like both.

Harry-57 · 21 May 2022, 07:24 AM

My Bluesy came back from the UK RSC last month after a warranty repair. It was in the soft pouch.

I'm told (by someone here with good knowledge in this area) that the bigger leather one is for watches having out of warranty repair work and servicing. They replaced the soft pouch a couple of years back.

The soft pouch has also been modified. It's a bit shorter now.

turboawd · 21 May 2022, 07:26 AM

Quote:

Originally Posted by Harry-57

My Bluesy came back from the UK RSC last month after a warranty repair. It was in the soft pouch.

I'm told the bigger leather one is for watches having out of warranty repair work and servicing.

Ah, yes that makes sense. It was an out of warranty service where i got the big leather one, and the smaller pouch i got when they replaced the caseback that they scratched during that service…

Sent from my iPhone using Tapatalk

Harry-57 · 21 May 2022, 07:58 AM

Sounds about right.

ltmgeller · 21 May 2022, 09:19 AM

Both are nice

Benzsiam · 21 May 2022, 10:01 AM

Both are great but I preferred the new one over the old one.

Tensai · 21 May 2022, 12:55 PM

The big leather one is excellent.

10klakes · 21 May 2022, 10:47 PM

When I bought my DD (228206) they didn’t yet have the big box it comes with, so they gave me the pouch on the left (new version) to take it home. Still have the pouch, the box came about 3-weeks later.

JayHantz · 21 May 2022, 10:49 PM

One of my watches came back from service and I was given the new one; really like the quality of it, and the pouch comes in a box!

JR16 · 21 May 2022, 11:21 PM

I’ve had two five-digits serviced over the past few months and each came back w the newer, leather pouch w the foam insert. Seems like more protection than the older soft pouch (which I also have).

Sent from my iPhone using Tapatalk Pro

ma2045 · 22 May 2022, 12:36 AM

Have they improved the service warranty card as well or is it still just laminated paper?

Gab27 · 22 May 2022, 12:42 AM

The new one looks like it provides drastically more protection over the old one.

JR16 · 22 May 2022, 12:44 AM

Quote:

Originally Posted by ma2045

Have they improved the service warranty card as well or is it still just laminated paper?

Still laminated paper

Sent from my iPhone using Tapatalk Pro

Bazil · 9 June 2022, 04:35 PM

Can these be purchased other than eBay by a Rolex Accessories store or direct from Rolex ?
Leather one looks lovely …

Lex_Ordo · 10 June 2022, 04:15 AM

I received back from RSC-NY four watches that needed varying amount of work. I was told by Customer Service, the following, regarding the difference in pouches that my watches were returned in.

Complete overhaul, outside of Warranty, will be returned in the New Leather, Two Button pouch, obviously with a new Service Warranty Card (laminated Paper).

Watches not getting Complete Overhaul, or within Factory or Service Warranty will be sent back in Soft Suede pouch. (No warranty card)

FWIW

rpstrimple · 10 June 2022, 04:25 AM

I wonder why there are two pouches now? Are they slowly phasing out the older style? I like the left one more, it seems like it would be more substantial/protective.

21 May 2022, 06:18 AM	#1
turboawd "TRF" Member Join Date: May 2013 Location: Canada Posts: 208	Service pouches I recently had to visit my local RSC twice, and each time got a service pouch - interestingly, there are 2 different types: The dark green with gold lettering seems to be the traditional one, while the lighter green one I believe is new and what they are issuing now. New one is not as nice looking in my opinion, but looks like it would offer more protection since it is more rigid. Anyway, just wanted to share.

21 May 2022, 09:19 AM	#6
ltmgeller 2024 SubLV41 Pledge Member Join Date: Aug 2012 Real Name: Mike Location: New York Watch: Rolex Posts: 22,574	Both are nice __________________ Oh, look at the time... Official Member: 'WIS-CON' Las Vegas International GTG 2019

21 May 2022, 10:01 AM	#7
Benzsiam 2024 Pledge Member Join Date: Mar 2015 Location: USA Watch: Rolex/AP/PP/ALS Posts: 6,002	Both are great but I preferred the new one over the old one. __________________ Rolex: 116621, 126333, 126711CHNR, 114060, 116500LN White, 126660 JC, 126710BLNR, 126710BLRO, 116610LV, 126610LN, 126610LV, 116508 YG Green Dial, 124300 Turquoise, 126719BLRO Meteorite dial, 228235 Olive dial ,126755SARU, 116505 RG Black dial, 326934 Blue Sky D. AP: 15451ST Blue, 15500OR w/Bracelet, 14790SA, 14790BA, 26022BC(Salmon) PP: 5524R, 5712G, ALS: Time Zone 136.032, Cartier: WGSA0030, WSSA0061, YG Oct. 2965, Carree 2961, YG Carree, Tank W5000156 Breguet: 7137BA, MontBlanc: 109996"

21 May 2022, 10:47 PM	#9
10klakes "TRF" Member Join Date: Nov 2017 Location: USA Watch: Collector Posts: 1,482	Service pouches When I bought my DD (228206) they didn’t yet have the big box it comes with, so they gave me the pouch on the left (new version) to take it home. Still have the pouch, the box came about 3-weeks later.

9 June 2022, 04:35 PM	#15
Bazil 2024 Pledge Member Join Date: Apr 2022 Real Name: Bazil Brush Location: Star Gazing Watch: Any Daytona Posts: 3,460	Can these be purchased other than eBay by a Rolex Accessories store or direct from Rolex ? Leather one looks lovely … __________________ *One day, it just stops ticking, so enjoy every second* If you have no enemies, you have no character. Taking a stand always creates opposition. Paul Newman *Being Serious = Onto the list you go*

21 May 2022, 07:24 AM	#3
Harry-57 2024 Pledge Member Join Date: Apr 2018 Real Name: Harry Location: England Posts: 10,669	My Bluesy came back from the UK RSC last month after a warranty repair. It was in the soft pouch. I'm told (by someone here with good knowledge in this area) that the bigger leather one is for watches having out of warranty repair work and servicing. They replaced the soft pouch a couple of years back. The soft pouch has also been modified. It's a bit shorter now.

21 May 2022, 07:58 AM	#5
Harry-57 2024 Pledge Member Join Date: Apr 2018 Real Name: Harry Location: England Posts: 10,669	Sounds about right.

21 May 2022, 12:55 PM	#8
Tensai "TRF" Member Join Date: Sep 2020 Location: tyo nyc fla ack Watch: all the good ones Posts: 1,008	The big leather one is excellent.

21 May 2022, 10:49 PM	#10
JayHantz 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Jun 2018 Real Name: Jonathan Location: Texas Watch: @Escapementt Posts: 9,844	One of my watches came back from service and I was given the new one; really like the quality of it, and the pouch comes in a box!

21 May 2022, 11:21 PM	#11
JR16 2024 Pledge Member Join Date: Jan 2013 Location: USA Posts: 6,253	I’ve had two five-digits serviced over the past few months and each came back w the newer, leather pouch w the foam insert. Seems like more protection than the older soft pouch (which I also have). Sent from my iPhone using Tapatalk Pro

22 May 2022, 12:36 AM	#12
ma2045 "TRF" Member Join Date: Dec 2017 Real Name: Andrew Location: 🇬🇧 Watch: SD4K, PO 2500 Posts: 93	Have they improved the service warranty card as well or is it still just laminated paper?

22 May 2022, 12:42 AM	#13
Gab27 "TRF" Member Join Date: Feb 2021 Location: MD/NC Watch: 114060 Posts: 2,591	The new one looks like it provides drastically more protection over the old one.

10 June 2022, 04:15 AM	#16
Lex_Ordo "TRF" Member Join Date: Sep 2010 Location: NY, USA Posts: 298	I received back from RSC-NY four watches that needed varying amount of work. I was told by Customer Service, the following, regarding the difference in pouches that my watches were returned in. Complete overhaul, outside of Warranty, will be returned in the New Leather, Two Button pouch, obviously with a new Service Warranty Card (laminated Paper). Watches not getting Complete Overhaul, or within Factory or Service Warranty will be sent back in Soft Suede pouch. (No warranty card) FWIW

10 June 2022, 04:25 AM	#17
rpstrimple "TRF" Member Join Date: Jul 2012 Location: New England Posts: 108	I wonder why there are two pouches now? Are they slowly phasing out the older style? I like the left one more, it seems like it would be more substantial/protective.

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