The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Classifieds > Buyers/Sellers "Who's Who" ?!?!

Reply
 
Thread Tools Display Modes
Old 27 August 2010, 02:43 AM   #1
Nicko
Banned
 
Join Date: Aug 2009
Location: Not here anymore
Posts: 4,787
Icon14 This forum is lucky to have a guy like Steve Mulholland

There are so many great people here on the forum, but certain ones shine through. In light of recent events I wanted to post my experience so you know what a good seller is like. I don't know if you remember, but I recently traded Steve Mulholland my 5513 for one of his 1680s, well, you know me, I am about as indecisive a person as you will ever meet, I was pissed at myself for trading such a beautiful 5513 and I asked Steve if he would trade back, he said it wasn't a problem! I was shocked, and to boot he had already sold the watch to his wholesaler. Steve went and bought the watch back from his wholesaler! I wanted a new Superdome installed to replace the service crystal, and he did that as well! Now, to boot we agreed to trade the insert to a more faded one, once again, no problem! Can you believe this? Steve is an awesome guy and he had every right to be upset at me and refuse to trade back, but he wasn't and he didn't. Instead he was a gentleman and helped me out. These are the types of people we should be buying from on this forum. Steve is a great guy and I just wanted to post this to tell you guys what a super businessman Steve is. Thanks again Steve and I can't wait to get my baby back.
Nicko is offline   Reply With Quote
Old 27 August 2010, 02:46 AM   #2
esm
"TRF" Member
 
esm's Avatar
 
Join Date: Jul 2008
Real Name: Eric
Location: Location,Location
Watch: this, bro...
Posts: 15,340
great stuff Nicko... And kudos to Steve.
Thats how one should treat his/her customers!

esm is offline   Reply With Quote
Old 27 August 2010, 02:47 AM   #3
Dr. Robert
2024 SubLV41 Pledge Member
 
Dr. Robert's Avatar
 
Join Date: Dec 2009
Real Name: Bob
Location: U.S.A.
Watch: 1655
Posts: 64,288
Steve M. is a good guy!
__________________
Founder & Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons
Dr. Robert is online now   Reply With Quote
Old 27 August 2010, 02:47 AM   #4
egzbuen
"TRF" Member
 
Join Date: Nov 2007
Location: Manila
Posts: 1,177
Quote:
Originally Posted by Nicko View Post
There are so many great people here on the forum, but certain ones shine through. In light of recent events I wanted to post my experience so you know what a good seller is like. I don't know if you remember, but I recently traded Steve Mulholland my 5513 for one of his 1680s, well, you know me, I am about as indecisive a person as you will ever meet, I was pissed at myself for trading such a beautiful 5513 and I asked Steve if he would trade back, he said it wasn't a problem! I was shocked, and to boot he had already sold the watch to his wholesaler. Steve went and bought the watch back from his wholesaler! I wanted a new Superdome installed to replace the service crystal, and he did that as well! Now, to boot we agreed to trade the insert to a more faded one, once again, no problem! Can you believe this? Steve is an awesome guy and he had every right to be upset at me and refuse to trade back, but he wasn't and he didn't. Instead he was a gentleman and helped me out. These are the types of people we should be buying from on this forum. Steve is a great guy and I just wanted to post this to tell you guys what a super businessman Steve is. Thanks again Steve and I can't wait to get my baby back.
wow, thats awesome after sales/trade service there, two thumbs up
__________________
18083 & 16750
16234 & 16233
16610 & 16800
3717-01 & 104 & 312
Nav B-Uhr
egzbuen is offline   Reply With Quote
Old 27 August 2010, 02:49 AM   #5
harry in montreal
"TRF" Member
 
Join Date: Jan 2009
Location: Montreal
Watch: The Habs pick 1st!
Posts: 3,589
I find steve to be super helpful at answering my random questions. I hope to give him a sale in the near future. harry in Montreal
harry in montreal is offline   Reply With Quote
Old 27 August 2010, 02:54 AM   #6
Route 66
"TRF" Member
 
Route 66's Avatar
 
Join Date: Apr 2010
Real Name: Steve
Location: Burbank, CA
Watch: 214270 Mark II
Posts: 4,121
WOW! Talk about going above and beyond...
Route 66 is offline   Reply With Quote
Old 27 August 2010, 03:09 AM   #7
Welshwatchman
"TRF" Member
 
Welshwatchman's Avatar
 
Join Date: Apr 2006
Real Name: Paul
Location: Wales, UK
Posts: 14,578
Steve is extremely well thought of here at TRF and has been a supporting member here long before his successful venture into the vintage watch business.

They say a man's only as good as his word and Steve's word has been gold.
__________________
..33
Welshwatchman is offline   Reply With Quote
Old 27 August 2010, 03:53 AM   #8
psv
2024 Pledge Member
 
Join Date: Oct 2009
Location: USA & France
Posts: 11,078
Steve is obviously top notch!

Nicko, you are not exactly making yourself shine with all this back and forwards about your 5513, then hating vintages, then wanting another Sub model... ;-)
psv is offline   Reply With Quote
Old 27 August 2010, 03:54 AM   #9
falko
Member
 
Join Date: Dec 2007
Location: Europe
Watch: SS black Daytona
Posts: 26
S.M = top notch
falko is offline   Reply With Quote
Old 27 August 2010, 03:56 AM   #10
Zed Homme
"TRF" Member
 
Zed Homme's Avatar
 
Join Date: Jul 2008
Real Name: Chris
Location: usa
Watch: Rolex
Posts: 6,962
I love reading threads like this....

Bravo to Steve and hopefully you are happy with the return of your 5513...
Zed Homme is offline   Reply With Quote
Old 27 August 2010, 03:56 AM   #11
ParisDakarBmw
Banned
 
Join Date: Dec 2009
Real Name: Paul
Location: New Haven, CT
Watch: 116610 Sub-C
Posts: 6,552
He is a great guy! Many great transactions here, and many more to come!
ParisDakarBmw is offline   Reply With Quote
Old 27 August 2010, 03:59 AM   #12
TSW
"TRF" Member
 
TSW's Avatar
 
Join Date: Feb 2009
Real Name: TSW
Location: Le Brassus
Watch: Rolex & AP's
Posts: 27,449
That's how you treat a customer!
What a great gesture Steve
__________________

AP Owners Club
IG @swiss.watch.connection
TSW is offline   Reply With Quote
Old 27 August 2010, 04:16 AM   #13
tgoose1
"TRF" Member
 
tgoose1's Avatar
 
Join Date: May 2009
Location: Louisiana
Watch: Rolex Submariner
Posts: 668
And if you think that's the happy ending of this episode of Samurai-5513...please stay tuned.
tgoose1 is offline   Reply With Quote
Old 27 August 2010, 04:26 AM   #14
sakuraba
"TRF" Member
 
sakuraba's Avatar
 
Join Date: May 2009
Real Name: Jib
Location: SJ, California
Watch: sun dial
Posts: 8,189
Had a similar experience of indecision on my part, but on a smaller scale involving bezel inserts. Steve was very patient, and very quick to communicate.

He's a gem!
__________________
F 14000 AirKing black
F 16710 GMT Pepsi
F 16570 Explorer II white
T 16600 SD
D 16610 LV

"fine quality is remembered long after the pain of spending money" -Steve Mulholland
sakuraba is offline   Reply With Quote
Old 27 August 2010, 04:26 AM   #15
sakuraba
"TRF" Member
 
sakuraba's Avatar
 
Join Date: May 2009
Real Name: Jib
Location: SJ, California
Watch: sun dial
Posts: 8,189
Oh, and pics when you get the watch back with the new insert!

__________________
F 14000 AirKing black
F 16710 GMT Pepsi
F 16570 Explorer II white
T 16600 SD
D 16610 LV

"fine quality is remembered long after the pain of spending money" -Steve Mulholland
sakuraba is offline   Reply With Quote
Old 27 August 2010, 04:28 AM   #16
Jocke
2024 SubLV41 Pledge Member
 
Jocke's Avatar
 
Join Date: Apr 2006
Real Name: Jocke
Location: Sweden
Watch: A dozen of Rolex's
Posts: 22,541
Did he change hands too?

Great story my friend.
__________________
This message is written in perfect swenglish.

What is best a custom Rolex or a Rolex that is stuck in custom?

Buy a professional camera and you´re a professional
photographer, buy a flute and you own a flute.
Jocke is offline   Reply With Quote
Old 27 August 2010, 05:12 AM   #17
Poohsan
"TRF" Member
 
Poohsan's Avatar
 
Join Date: Aug 2007
Real Name: Arron
Location: phoenix, AZ
Watch: GMT 1675
Posts: 764
True Gem he is...
Great seller and member here!
__________________
1680, 1675, 116610LN, GMT Master II, Explorer II, Tudor Big Block 79170
Poohsan is offline   Reply With Quote
Old 27 August 2010, 05:35 AM   #18
Nicko
Banned
 
Join Date: Aug 2009
Location: Not here anymore
Posts: 4,787
Blow me! Opps, did I say that...

FYI Jockstrap, Steve did a full check of the watch, hands included so you can close your piehole.....
You know I love ya...

Quote:
Originally Posted by Jocke View Post
Did he change hands too?

Great story my friend.
Nicko is offline   Reply With Quote
Old 27 August 2010, 05:41 AM   #19
therolexguy
2024 SubLV41 Pledge Member
 
therolexguy's Avatar
 
Join Date: Jun 2008
Real Name: Todd
Location: US
Posts: 3,528
Great story. I've emailed Steve many times asking him questions about dials and bracelets and even though I still haven't bought anything from him YET, he will always answer my PMs...Thanks Steve.:du de:
therolexguy is offline   Reply With Quote
Old 27 August 2010, 05:51 AM   #20
Nicko
Banned
 
Join Date: Aug 2009
Location: Not here anymore
Posts: 4,787
Quote:
Originally Posted by therolexguy View Post
Great story. I've emailed Steve many times asking him questions about dials and bracelets and even though I still haven't bought anything from him YET, he will always answer my PMs...Thanks Steve.:du de:

He has put hp with me from my 16610 saga then the Tudor saga and now this. Along the way he has answered countless horology questions. Always courteous and friendly and prompt.
Nicko is offline   Reply With Quote
Old 27 August 2010, 05:56 AM   #21
smallcandle
"TRF" Member
 
smallcandle's Avatar
 
Join Date: Mar 2009
Real Name: Brian
Location: Kansas
Watch: 16610, Omega PO
Posts: 1,898
Right on the money, Steve! I've bought from Steve before and the entire transaction was like 'glass'. He remains someone that I would buy from with almost no questions asked and feel completely safe in doing so!
__________________

Things got out of control and I had to stab a clown...
smallcandle is offline   Reply With Quote
Old 27 August 2010, 05:56 AM   #22
Nicko
Banned
 
Join Date: Aug 2009
Location: Not here anymore
Posts: 4,787
Quote:
Originally Posted by sakuraba View Post
Oh, and pics when you get the watch back with the new insert!

Here's a sneak peak Jib, no pearl in it yet, but you get the idea...Pics courtesy of Steve M.

Nicko is offline   Reply With Quote
Old 27 August 2010, 06:04 AM   #23
OYSTERMANN
"TRF" Member
 
OYSTERMANN's Avatar
 
Join Date: Feb 2008
Real Name: Neil
Location: West Midlands UK
Watch: DJ,DD,GMTIIc,Sub
Posts: 7,063
What a great story to share with us and as for Steve, well, what a great guy!
__________________
Neil

116231 SS/RG DATEJUST 2007
118238 YG DAY-DATE 2007
116713 LN SS/YG GMT IIc 2008
116613 LB SS/YG SUBMARINER 2009
216570 SS EXPLORER II 2013
116520 SS DAYTONA 2014
OYSTERMANN is offline   Reply With Quote
Old 27 August 2010, 06:11 AM   #24
jcherskine
"TRF" Member
 
jcherskine's Avatar
 
Join Date: Feb 2010
Real Name: John
Location: Scotland
Watch: DJII 116300
Posts: 1,970
Quote:
Originally Posted by Jocke View Post
Did he change hands too?

Great story my friend.
Oh those hands....will they ever be forgotten.

Have to agree though, Steve does genuinely care about his customers and his reputation is second to none, and not just on TRF.
jcherskine is offline   Reply With Quote
Old 27 August 2010, 06:14 AM   #25
Art 1
Banned
 
Join Date: Feb 2008
Location: Florida, Canada
Watch: Rol/Seik/Tud/Omega
Posts: 30,244
I met Steve once and had dinner with him and some others, nice guy.
Art 1 is offline   Reply With Quote
Old 27 August 2010, 06:17 AM   #26
Eric88
"TRF" Member
 
Join Date: Apr 2010
Location: 88 keys
Posts: 2,241
Steve is a great guy. I've been swapping emails with him periodically for a few months as he was looking for a very specific vintage watch on my behalf. No purchases yet, but his friendly and responsive professionalism leave me with no doubt that he's a stand-up guy!
Eric88 is offline   Reply With Quote
Old 27 August 2010, 06:27 AM   #27
Nicko
Banned
 
Join Date: Aug 2009
Location: Not here anymore
Posts: 4,787
Quote:
Originally Posted by jcherskine View Post
Oh those hands....will they ever be forgotten.

Have to agree though, Steve does genuinely care about his customers and his reputation is second to none, and not just on TRF.
No, sad to say some are trying to keep it alive...Ehhhh Jockstrap? Anyway, they are good, just a tad longer, most likely early 5508s as Rolex routinely pulled whatever was in their bin.
Nicko is offline   Reply With Quote
Old 27 August 2010, 07:13 AM   #28
sakuraba
"TRF" Member
 
sakuraba's Avatar
 
Join Date: May 2009
Real Name: Jib
Location: SJ, California
Watch: sun dial
Posts: 8,189
Quote:
Originally Posted by Nicko View Post
Very nice, bro!

Glad you got it back. The dial's just gorgeous, and Steve's right about the faded insert. Good call.
__________________
F 14000 AirKing black
F 16710 GMT Pepsi
F 16570 Explorer II white
T 16600 SD
D 16610 LV

"fine quality is remembered long after the pain of spending money" -Steve Mulholland
sakuraba is offline   Reply With Quote
Old 27 August 2010, 07:17 AM   #29
DOUBLE 0 SE7EN
"TRF" Member
 
DOUBLE 0 SE7EN's Avatar
 
Join Date: Jan 2010
Real Name: KAAN
Location: ISTANBUL
Watch: Explorer-PAM233
Posts: 1,648
Steve; I will be your next customer for an16610.. Do you hear me? :)
DOUBLE 0 SE7EN is offline   Reply With Quote
Old 27 August 2010, 07:20 AM   #30
Jocke
2024 SubLV41 Pledge Member
 
Jocke's Avatar
 
Join Date: Apr 2006
Real Name: Jocke
Location: Sweden
Watch: A dozen of Rolex's
Posts: 22,541
Quote:
Originally Posted by Nicko View Post
Here's a sneak peak Jib, no pearl in it yet, but you get the idea...Pics courtesy of Steve M.

I just love that Sub.

We all live in yellow submarine,
yellow submarine, yellow submarine,
We all live in yellow submarine,
yellow submarine, yellow submarine.

__________________
This message is written in perfect swenglish.

What is best a custom Rolex or a Rolex that is stuck in custom?

Buy a professional camera and you´re a professional
photographer, buy a flute and you own a flute.
Jocke is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Wrist Aficionado

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches

OCWatches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.