The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Old 23 November 2010, 05:09 AM   #1
Chrisxx
Member
 
Join Date: Mar 2009
Location: Plymouth, Uk
Posts: 125
New Crystal - UK Service Item??

Hi all,
I have scratched my gmtIIc crystal, and popped into St James Street, London to ask how much to get it fixed.

The answer was more than I expected, £100. So I said I would leave it until service.

The gentleman explained that this would not be included in the service and the extra cost would be added.

I always thought that the crystal was replaced, hence the common etched "s" service crystal, and I thought out of service the cost was only £50 ish??

I would appreciate if anyone could confirm or deny?
Regards,
Chris
Chrisxx is offline   Reply With Quote
Old 23 November 2010, 05:32 AM   #2
The GMT Master
"TRF" Member
 
The GMT Master's Avatar
 
Join Date: Jul 2008
Real Name: Chris
Location: England
Posts: 8,150
Only acrylic crystals are replaced gratis during a service - sapphire crystals are counted as an extra, and as pointed out, usually cost around the £100. Depending on how bad the scratch is, it might be easier just to put up with it
The GMT Master is offline   Reply With Quote
Old 23 November 2010, 05:38 AM   #3
Chrisxx
Member
 
Join Date: Mar 2009
Location: Plymouth, Uk
Posts: 125
Thanks Chris, I figured Rolex HQ would probably be giving the correct info but was surprised.

Think I an live with it for the time being, would prefer to put the £100 towards another watch!
Regards,
Chris
Chrisxx is offline   Reply With Quote
Old 23 November 2010, 05:44 AM   #4
thesmallwave
Member
 
Join Date: Oct 2010
Real Name: Levi
Location: Romania & England
Watch: Sub C Black
Posts: 568
Can you post some pics please, how happen?Sorry mate :( to hear this.
thesmallwave is offline   Reply With Quote
Old 23 November 2010, 06:07 AM   #5
DJRE
Member
 
Join Date: Nov 2010
Location: UK
Posts: 16
new crystal is now £165 fitted. They just put the price up as I discovered a week ago.
DJRE is offline   Reply With Quote
Old 23 November 2010, 06:23 AM   #6
dooder202
Banned
 
Join Date: Sep 2010
Real Name: Eric
Location: US
Watch: DateJust
Posts: 1,468
Quote:
Originally Posted by DJRE View Post
new crystal is now £165 fitted. They just put the price up as I discovered a week ago.
That doesn't seem to bad actually.
dooder202 is offline   Reply With Quote
Old 23 November 2010, 07:13 AM   #7
Ck8
"TRF" Member
 
Ck8's Avatar
 
Join Date: Feb 2007
Real Name: Mark 哥
Location: UK
Posts: 860
Quote:
Originally Posted by Chrisxx View Post
Hi all,
I have scratched my gmtIIc crystal, and popped into St James Street, London to ask how much to get it fixed.

The answer was more than I expected, £100. So I said I would leave it until service.

The gentleman explained that this would not be included in the service and the extra cost would be added.

I always thought that the crystal was replaced, hence the common etched "s" service crystal, and I thought out of service the cost was only £50 ish??

I would appreciate if anyone could confirm or deny?
Regards,
Chris
The "s" stands for a replacement crystal.
__________________
I like wonton noodles soup - Mark 哥
Ck8 is offline   Reply With Quote
Old 23 November 2010, 07:25 AM   #8
Chrisxx
Member
 
Join Date: Mar 2009
Location: Plymouth, Uk
Posts: 125
Quote:
Originally Posted by thesmallwave View Post
Can you post some pics please, how happen?Sorry mate :( to hear this.
It was my gfs diamond ring, just a couple of tiny dinks only really noticable to me but annoying all the same. My photographic skills really won't capture this.

Any idea if an independant watch maker with a parts account would be able to do cheaper?
Chrisxx is offline   Reply With Quote
Old 23 November 2010, 08:05 AM   #9
Chris B
"TRF" Member
 
Chris B's Avatar
 
Join Date: Aug 2006
Location: Peterborough
Posts: 9,631
Quote for replacement sapphire on my GMT II was £57 + vat, 06.10.10
Chris B is offline   Reply With Quote
Old 23 November 2010, 08:19 AM   #10
Chrisxx
Member
 
Join Date: Mar 2009
Location: Plymouth, Uk
Posts: 125
Quote:
Originally Posted by Chris B View Post
Quote for replacement sapphire on my GMT II was £57 + vat, 06.10.10
Through Rolex? Or a watchmaker?

That's more the figure I was expecting!
Chrisxx is offline   Reply With Quote
Old 23 November 2010, 09:03 AM   #11
snog
"TRF" Member
 
snog's Avatar
 
Join Date: Oct 2010
Location: UK
Posts: 908
some have used a diamond paste to rub small scratches out.
snog is offline   Reply With Quote
Old 23 November 2010, 09:11 AM   #12
RRGHOST1
"TRF" Member
 
RRGHOST1's Avatar
 
Join Date: Dec 2009
Real Name: luke standing
Location: england
Watch: Rolex TT SubC Blue
Posts: 3,997
I would try diamond paste and see how it looks,it can only look better.
RRGHOST1 is offline   Reply With Quote
Old 23 November 2010, 06:18 PM   #13
Chris B
"TRF" Member
 
Chris B's Avatar
 
Join Date: Aug 2006
Location: Peterborough
Posts: 9,631
Quote:
Originally Posted by Chrisxx View Post
Through Rolex? Or a watchmaker?

!

RSC, then at Bexley (since moved premises to West Malling)


Chris B is offline   Reply With Quote
Old 24 November 2010, 03:06 AM   #14
Chrisxx
Member
 
Join Date: Mar 2009
Location: Plymouth, Uk
Posts: 125
Hmmm strange that st James came back with a different figure, I will prob wait til service then... May try the diamond paste if I feel brave!
Chrisxx is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

OCWatches

Wrist Aficionado

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.