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ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
17 July 2013, 11:55 PM
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#1 |
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"TRF" Member
Join Date: Dec 2012
Location: New York
Posts: 143
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Unbelievable Customs Story
Thought I’d share with you guys what I think is a great story. I recently got married, and my wife decided to get me a birth-year Rolex as a wedding gift. After scouring numerous shops and the internet, she finally found a 1974 “Pepsi” GMT Master on eBay. After working with a dealer to “ok” the watch, she bought the piece from an overseas seller (not knowing it was illegal to ship Rolexes into the US).
So a few days before our wedding, she realized US Customs intercepted/confiscated the package. After speaking with a customs agent, she frantically contacted Rolex’s legal department in an effort to get the package cleared. After many calls, she finally got a hold of the secretary for Rolex’s US customs lawyer. She tells her the story, and somehow convinces the secretary to help. After a few missed calls, she finally speaks with the lawyer, and he agrees to sign off on the package. But wait, there’s more. With only a couple of days to go, she now has to find out who is in charge of actually clearing packages for US customs, so that they can release the watch. After more calls/searches, she reaches the right guy, tells him the story, and again convinces him to find the package, sign off on it, and send it to her rush delivery. So now with a day to spare, the package finally arrives. She opens it only to find the crystal completely smashed, and the hands damaged. In shock, she rushes to the RSC here in NYC to see if they can help restore it. After telling the story one more time, she convinces them to at least replace the crystal, and put the watch back together to make it at least look presentable. Not only did they fix it up right then and there, they didn’t charge her anything, and told her it was a wedding gift. So the next day, she was able to give me the watch on our wedding day – a gift I will truly cherish for the rest of my life. The watch is back at the RSC to get fully serviced. I’ll post pics when I get it back. |
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18 July 2013, 12:01 AM
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#2 |
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"TRF" Member
Join Date: Jun 2011
Real Name: Brian
Location: Towson, MD
Watch: iZ
Posts: 2,224
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WOW!!!!!!!!!!!!!!! That is awesome the way this all came together.
Look forward to the pics and thanks for sharing with us! |
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18 July 2013, 12:07 AM
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#3 |
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Banned
Join Date: May 2013
Real Name: Dan
Location: UK
Watch: 116528
Posts: 1,049
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Very cool! Yes, send in some pics!
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18 July 2013, 12:15 AM
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#4 |
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"TRF" Member
Join Date: Jan 2009
Location: Dallas
Watch: 12800ft = 3900m
Posts: 11,173
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 Unbelievable....Congratulations to both of you. 
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18 July 2013, 12:17 AM
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#5 |
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2024 SubLV41 Pledge Member
Join Date: Jul 2009
Location: Cave
Watch: Sundial
Posts: 33,940
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Women can be persuasive. Maybe Will should hire her to help with his customs issue?
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18 July 2013, 12:18 AM
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#6 | |
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TRF Moderator & 2024 SubLV41 Patron
Join Date: Dec 2007
Real Name: Ken
Location: SW Florida
Watch: One on my wrist.
Posts: 64,010
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Quote:
__________________
 SPEM SUCCESSUS ALIT |
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18 July 2013, 12:19 AM
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#7 |
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"TRF" Member
Join Date: Jan 2013
Real Name: Kevin
Location: Canada
Watch: Rolex/ Ω
Posts: 658
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After reading so many customs horror stories, it's nice to read one with a happy ending. Very cool to have a great watch with a great story behind it.
Congrats!
__________________
Time is an illusion, lunchtime doubly so |
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18 July 2013, 12:22 AM
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#8 |
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"TRF" Member
Join Date: Apr 2012
Real Name: Will
Location: Canada
Watch: The Sky
Posts: 1,824
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This is awesome to hear everything worked out
crazy that the crystal was smashed! |
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18 July 2013, 12:26 AM
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#9 | |
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"TRF" Member
Join Date: Mar 2010
Real Name: MJC
Location: PHL USA
Watch: IWC, Rolex, AP
Posts: 29,232
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Quote:
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18 July 2013, 12:29 AM
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#10 | |
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"TRF" Member
Join Date: Jul 2012
Location: Paris
Posts: 2,557
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Quote:
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18 July 2013, 12:30 AM
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#11 | |
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"TRF" Member
Join Date: Apr 2012
Real Name: Will
Location: Canada
Watch: The Sky
Posts: 1,824
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Quote:
think he would settle for a CZ ring??! 
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18 July 2013, 12:31 AM
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#12 |
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"TRF" Member
Join Date: Nov 2012
Location: DM[V]
Watch: 16710 | 16600
Posts: 3,546
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WOW! Congrats!!!!
__________________
Member of the Global Association of Retro-Grouch-Curmudgeons
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18 July 2013, 12:33 AM
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#13 |
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"TRF" Member
Join Date: Dec 2012
Location: new york
Watch: Pepsi GMT
Posts: 2,383
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Nice,My experiences withe NY RSC have been very positive,nice to know that doing the right thing can overcome red tape.
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18 July 2013, 12:43 AM
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#14 |
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"TRF" Member
Join Date: Dec 2011
Real Name: Steve
Location: USA
Watch: A few
Posts: 8,884
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Wow, great story!
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18 July 2013, 12:54 AM
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#15 |
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"TRF" Member
Join Date: Mar 2008
Location: East Coast US
Watch: Richard Mille...
Posts: 450
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wow i wonder why the watch was damaged? was customs trying to determine if its a counterfeit?
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18 July 2013, 12:56 AM
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#16 |
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"TRF" Member
Join Date: Jun 2013
Real Name: Keifer
Location: Katy
Watch: Sub 116610 LV
Posts: 571
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cant wait to see the pictures!! thanks for sharing :)
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18 July 2013, 01:05 AM
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#17 |
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2024 SubLV41 Pledge Member
Join Date: Jan 2009
Real Name: Alex
Location: Cincinnati, OH
Watch: GMT 16710 w/ 3186
Posts: 8,411
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Congrats!
__________________
GMT Master II 16710 w/3186 "M" Coke SeaDweller 16600 "M" |
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18 July 2013, 01:06 AM
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#18 | |
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"TRF" Member
Join Date: Apr 2011
Location: Australia
Posts: 4,689
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Quote:
__________________
 Last thing I remember, I was Running outta sight I had to find the passage back,To the place I was before. ’Relax,’ said this Rolex place,We are programmed to receive. You can checkout any time you like, But you can never leave! |
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18 July 2013, 01:07 AM
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#19 | |
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2024 SubLV41 Pledge Member
Join Date: Sep 2011
Real Name: Jason
Location: USA
Watch: Sea Dweller
Posts: 8,561
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Quote:
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18 July 2013, 01:11 AM
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#20 |
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"TRF" Member
Join Date: Sep 2011
Location: Canada
Posts: 792
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Heartwarming story. And this is why I choose to wear this brand.
__________________
 "Experience is simply the name we give our mistakes." - Oscar Wilde |
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18 July 2013, 01:16 AM
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#21 |
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"TRF" Member
Join Date: Oct 2009
Location: Here and there
Posts: 12,485
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this should be turned into a movie!!
__________________
Fine Quality is Long Remembered After the Pain of Spending Money is Forgotten |
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18 July 2013, 01:20 AM
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#22 |
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"TRF" Member
Join Date: May 2011
Real Name: Tho
Location: So Cal
Watch: Nomos Club Datum
Posts: 273
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how did the watch's crystal get smashed and the hands get damaged?
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18 July 2013, 01:22 AM
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#23 |
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"TRF" Member
Join Date: Jul 2010
Real Name: Marty
Location: Florida
Watch: Pam 1313
Posts: 456
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Wow! Great story & Congrats on the Wedding & the watch!
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18 July 2013, 01:27 AM
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#24 |
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"TRF" Member
Join Date: Jul 2009
Real Name: NickN
Location: Singapore
Watch: Rolex
Posts: 524
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Now that is a story you don't get to hear everyday.
 Kudos to your wife, Jack I am glad everything turned up well for you both.
__________________
NickN
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18 July 2013, 01:30 AM
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#25 |
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2024 Pledge Member
Join Date: Feb 2010
Real Name: Neil
Location: UK
Watch: ing ships roll in
Posts: 59,369
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That's a great story, and the next time I need Rolex to step up to the plate for me I will also be getting married the very next day!
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18 July 2013, 01:31 AM
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#26 |
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"TRF" Member
Join Date: Sep 2012
Real Name: Tommy
Location: New jersey
Watch: Rolex 16610
Posts: 457
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What a great story! Congrats on an amazing wife!
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18 July 2013, 01:32 AM
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#27 |
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"TRF" Member
Join Date: Sep 2012
Real Name: Tommy
Location: New jersey
Watch: Rolex 16610
Posts: 457
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Sounds like she a life time get otta jail free pass from you! Hahaha!!!
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18 July 2013, 01:32 AM
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#28 |
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2024 SubLV41 Pledge Member
Join Date: Oct 2008
Real Name: Sink-O!
Location: a praire in AZ
Watch: ROLEX-less atm...
Posts: 14,021
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You can't make this stuff up !
Congratulations
__________________
 *Positive Waves Baby* Lug Hole Loyalist / Chamfer Line Inspector INFORTHE WIN SUB-MAH-REEEN-ER ~ !
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18 July 2013, 01:33 AM
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#29 |
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Banned
Join Date: Jun 2010
Location: Maryland
Posts: 6,268
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That's is seriously awesome. Cherish your wife she did much to get you this watch. Congrats :)
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18 July 2013, 01:43 AM
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#30 |
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"TRF" Member
Join Date: Oct 2012
Real Name: Rob
Location: Penna
Watch: Rolex
Posts: 1,658
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WOW Crazy story
__________________
Rolex Sub-126610LV Rolex Sub- 126613LB Rolex GMT BLRO 126710 Rolex GMT BLNR Rolex Datejust 16220 |
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