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16 January 2016, 08:46 AM | #1 |
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Clarification needed on trusted seller warranty
Hello all,
I'm close to pulling the trigger on a 114060 Sub but have a question concerning warranty. I'm planning to purchase some one of our valued trusted sellers that provides original AD warranty card. My question pertains to warranty coverage. A few other threads mentions RSC's requiring an AD bill of sale prior to warranty work. What is the deal, warranty or no warranty? I can get this at my local AD for only $500 more (once it comes in stock) and if that's what it takes to guarantee a warranty I may be willing to pay that. Thanks! |
16 January 2016, 09:00 AM | #2 |
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You need to discuss the warranty with the seller.
A Grey Market watch does not have a valid warranty and legitimagte Grey Dealers will tell you that and provide their own in-house warranty. A used watch or one purchased from an AD by a re-seller may have a valid warranty.
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16 January 2016, 09:02 AM | #3 |
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More specifically DavidSW... Warranty or no?
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16 January 2016, 09:19 AM | #4 |
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The only thing that concerns me is the increase in AD's asking for ID for "warranty" purposes as stated in another thread. I myself would rather not only get the warranty with my name on it, but also to support a local business in the process.
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16 January 2016, 09:25 AM | #5 |
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Not sure that it makes a difference but for $500 I would much prefer to be the first owner from an AD and get a 5 year warranty that Rolex started providing last year.
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16 January 2016, 09:28 AM | #6 | |
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16 January 2016, 10:29 AM | #7 |
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16 January 2016, 10:33 AM | #8 |
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16 January 2016, 10:36 AM | #9 |
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$500 plus tax on the whole purchase?
Is it brand new with stickers on it? Talk with David and find out the specific details on this watch like will your name on the warranty card. He is a great & honest gentleman to deal with! |
16 January 2016, 10:38 AM | #10 |
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$500 difference and no sales tax (shipping out of state). Plus the AD doubles the Rolex warranty to 10 years
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16 January 2016, 10:47 AM | #11 |
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16 January 2016, 10:56 AM | #12 |
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An AD purchase, no sales tax, and five more years warranty, I think the answer is ...AD.
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16 January 2016, 10:57 AM | #13 |
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16 January 2016, 11:11 AM | #14 |
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Not trying to steer you away from David but for that price and a 10 year warranty go with the ad
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16 January 2016, 11:22 AM | #15 |
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16 January 2016, 11:25 AM | #16 |
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all you have to do is ask David. He'll tell you straight up what the warranty status is of the watch of interest.
I've purchase more than one watch from David and had to use the warranty guarantee on one of them. Brought the watch into RSC, no problem. HAd my watch back in 2 weeks. |
16 January 2016, 11:35 AM | #17 |
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I haven't bought and traded as so many on the forum have and I have never bought from a trusted seller. I'm actually looking at pieces on David and Thanh Do's websites that would be quite a bit discounted compared to my AD and will likely make my next purchase from a trusted seller. Nothing against any trusted seller but for a $500 difference, I believe I would just go the AD route.
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16 January 2016, 01:39 PM | #18 |
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Warranty follows the watch not the original owner or person named on the warranty. If the AD is asking for ID at time of purchase it is not because they are sharing that information with Rolex. All Rolex cares about when trying to get the watch repaired under warranty is if you have a warranty card that is valid (completed properly) and the watch is still within the warranty period.
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16 January 2016, 01:53 PM | #19 | |
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16 January 2016, 02:12 PM | #20 | |
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16 January 2016, 02:14 PM | #21 |
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Please confirm that the AD's 10 year warranty states that any work will be done in a RSC. Some dealers have an extended warranty, but the work goes to their own in house watch repair service. Which you may or may not consider adequate.
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16 January 2016, 08:15 PM | #22 | |
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Quote:
A trusted seller might be passing on savings he has himself made when buying the watch so can have the full warranty card. A grey seller may be a bricks and mortar store where they will have bypassed an AD and there will be no warranty card.
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16 January 2016, 08:23 PM | #23 |
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As long as any warranty is stamped by a official Rolex AD its covered by the Rolex warranty no matter who or where it was bought whether there is a name on warranty or not.Many buy Rolex as gifts so its possible the name of the owner will not be on the card.Now when the watch is sent in for service then the person sending in the watch for service his/her name will be recorded to that particular serial watch.Its just a watch anyone would think it was the crown jewels with some thinking you must re-register any used or new watch with Rolex after sale.
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16 January 2016, 08:27 PM | #24 |
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I would not even try to understand. For 500 usd more I would have the ad experience.
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16 January 2016, 09:22 PM | #25 | |
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16 January 2016, 09:27 PM | #26 | |
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Parallel imported watches often have the warranty card removed (Jomashop, etc.) to protect the identity of the AD's they source from. If one of our most trusted sellers says a watch has a valid warranty, I trust them; sometimes it'll even have your name on the papers. Just ask! |
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16 January 2016, 09:27 PM | #27 |
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As others have said, for only $500 more, your AD is the way to go and you will have the full 5 years warranty. That being said, I have never been asked for a bill of sale but only the warranty card for service.
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16 January 2016, 10:44 PM | #28 |
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Are you looking at a popular/hard to find model?
As mentioned $500 is not much, I am sure you could negotiate with the AD.. A 10 year warranty, I am sure you will use that before it expires.. |
16 January 2016, 11:20 PM | #29 |
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If you buy a watch from a grey dealer that is no longer under factory warranty, then you have the grey dealer warranty. If you buy a BNIB watch from a grey dealer, then you just have the Rolex (or other brand) warranty. I find this rather logical.... am I missing something?
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17 January 2016, 12:04 AM | #30 |
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Go with the purchase through an AD, modern rolexes have smart cards where they're swiped in a machine and registered with ROLEX apart from date and Jeweller seals. Not sure how trusted sellers or grey market can do this! May be perhaps they can't. 500$ is a small price you pay for the satisfaction you will have everyday that you own the watch!
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