First Rolex - Sticker issue

[Dyim]

Originally Posted by douglasf13

Can you imagine? "You're Porsche is ready to go, sir."

Actually, there are guys that don't want the dealer to touch the shipping wrap on the paint.

They want their own detailer to peel off the shipping wrap, do a proper paint correction, detailing, and wrap it with xpel or something.

Dealer PDI can be known to cause paint swirls.

[douglasf13]

Originally Posted by Dyim

Actually, there are guys that don't want the dealer to touch the shipping wrap on the paint.

They want their own detailer to peel off the shipping wrap, do a proper paint correction, detailing, and wrap it with xpel or something.

Dealer PDI can be known to cause paint swirls.

As someone who's spent years on Porsche forums, I find that equally ridiculous! We're turning into a society of tool collectors, rather than tool users. I used to drive my Cayman up mountains in the snow with snowboards strapped to it and packed full of gear. I wasn't much nicer to my 911. lol

[RolexZen]

Originally Posted by Dyim

Actually, there are guys that don't want the dealer to touch the shipping wrap on the paint.



They want their own detailer to peel off the shipping wrap, do a proper paint correction, detailing, and wrap it with xpel or something.



Dealer PDI can be known to cause paint swirls.

True, and the dealers typically oblige. So you guys that are using that as an example, it really doesn't apply--car dealers will do it, and car dealers don't care if you turn around and sell it for a profit.

I've never done it, but it does happen.

[Dyim]

Originally Posted by douglasf13

As someone who's spent years on Porsche forums, I find that equally ridiculous! We're turning into a society of tool collectors, rather than tool users. I used to drive my Cayman up mountains in the snow with snowboards strapped to it and packed full of gear. I wasn't much nicer to my 911. lol

Agree. I leave mine naked and it has collected it's fair share of road rash. Even AP in this interview commented on this issue.

Not that I will ever get one, but if I have a 991 R, I just might wrap it.

[Dyim]

Originally Posted by RolexZen

True, and the dealers typically oblige. So you guys that are using that as an example, it really doesn't apply--car dealers will do it, and car dealers don't care if you turn around and sell it for a profit.

I've never done it, but it does happen.

In the US, some Porsche dealers sell brand new GT cars at a mark up. If you bought one and did not trade it back in to them (for them to sell at a profit), you might not get the next allocation. As you know, Ferrari dealers sell used hot vehicles eg 488 at above MSRP. You don't just walk in as a new customer and pick up a brand new 488 at MSRP. You have to work your way up to that by buying something else prior.

Dealers certainly care about the profit and they already have a hand in it.

Anyways, my original reply was to point out some cars are actually delivered with 'stickers' on, and you still have to pay for PDI!

[outtatime]

I'm sorry, but if I've paid for a Rolex there it belongs to me-stickers and all. if they told me I can't leave the store with the stickers on (and I'd already paid) I'd either demand my money back or call the police and tell them someone is refusing to hand over my property.

[The Libertine]

Originally Posted by outtatime

I'm sorry, but if I've paid for a Rolex there it belongs to me-stickers and all. if they told me I can't leave the store with the stickers on (and I'd already paid) I'd either demand my money back or call the police and tell them someone is refusing to hand over my property.

Sorry, but the line between the reasonable and the ridiculous has been crossed.

We're not talking about a box, or a booklet, or a polishing cloth or a bezel protector, or a tag - these are stickers.

Here you are - making a transaction for thousands of dollars, and quibbling over stickers. Do you not see how foolish this looks?

[Racerdj]

I have not experienced this yet and hope not to do so!

[nektar]

Can you return the watch with the stickers removed??

[Chadridv]

Originally Posted by The Libertine

Sorry, but the line between the reasonable and the ridiculous has been crossed.

We're not talking about a box, or a booklet, or a polishing cloth or a bezel protector, or a tag - these are stickers.

Here you are - making a transaction for thousands of dollars, and quibbling over stickers. Do you not see how foolish this looks?

I agree with you about calling the police and all that being ridiculous, but this line in bold could go either way and you have to understand that.

I have a friend and business colleague that I often have to negotiate pricing with. Doesn't matter how much money it is but we have this ongoing joke (for about 15 years now), when we're trying to come up with a price for something, one of us would say, "I don't think we should sit here and haggle over $10!". Then we both politely agree and awckwardly stare at each other. Then we laugh. Then we keep negotiating the price.

Point is, if the stickers aren't that big a deal, then they shouldn't be that big a deal to Rolex either. Who does it actually affect more?

[Vigilance247]

Originally Posted by douglasf13

Can you imagine? "You're Porsche is ready to go, sir."

Now I understand!

[joli160]

I want to peel off the stickers in my home, just some enjoyable fun time, sitting on the couch together with the Mrs, she likes to do it and always misses a few. My money, my choice.
I don't buy a watch without stickers and move on to a seller who will happily oblige.

[douglasf13]

If they didn't give me the stickers, shipping box, and original freight pallet, I'd return it.

[flyingtiger85]

Why do people want to leave with the stickers on??

[Chadridv]

Originally Posted by flyingtiger85

Why do people want to leave with the stickers on??

-collectors who keep watches mint
-people buying watches as gifts
-people who like to wear the watch for a short period of time before deciding if it's a good fit for them (see my DSSD example earlier in thread)
-people who have no other intentions but to resell

Probably more reasons too.

[Chadridv]

Originally Posted by nektarios

Can you return the watch with the stickers removed??

I'd guess it depends on the return policy which varies AD to AD. Most that offer a return period state that the item must be returned in the same condition as when it was sold. If they sell it to you with the stickers off that should be how it can be returned. If they sell it to you and then demand to remove the stickers, they're screwing around with your property. Either way, I'm not on board with ADs removing the stickers.

You'd be surprised how much sales people, service reps and watch techs can really mess up a watch. I've experienced it now many times.

[RolexZen]

Was just at my Rolex AD, after posting this morning. My guy says it's not just Rolex, but all of the Swiss brands they carry want the stickers off and the time set when the watch is given to the customer. But some brands are more adamant, and some ADs are bigger sticklers on enforcement. Some factors that might come into play are customer relationship, demand for the particular watch (they really don't care if you walk because of stickers on a DaytonaC, for example, but would not want you to walk on a BLRO), whether or not they have recently been slapped on the wrist by Rolex, etc.

P.S. He also said, yes, if they take off the stickers, they allow a return period if the watch has only been tried on but not worn out. Obvious signs of being worn out would void the return.

[nektar]

Originally Posted by Chadridv

I'd guess it depends on the return policy which varies AD to AD. Most that offer a return period state that the item must be returned in the same condition as when it was sold. If they sell it to you with the stickers off that should be how it can be returned. If they sell it to you and then demand to remove the stickers, they're screwing around with your property. Either way, I'm not on board with ADs removing the stickers.

You'd be surprised how much sales people, service reps and watch techs can really mess up a watch. I've experienced it now many times.

We are on the same boat... A friend of mine has recently bought a Rolex from an AD and they demanded to peel the stickers off.. I was not go to oblige, but she did.

[Dirt]

Originally Posted by Dyim

Actually, there are guys that don't want the dealer to touch the shipping wrap on the paint.

They want their own detailer to peel off the shipping wrap, do a proper paint correction, detailing, and wrap it with xpel or something.

Dealer PDI can be known to cause paint swirls.

Agreed

The dealership is where the DISO's happen.
There are monkeys working at dealerships and they usually don't understand what they're doing despite the best of intentions during the PD process.
On my last car, the guy who arguably does the best detailing work in this region removed the paint protection stickers from my car whilst I was present by prior arrangement with the dealer.
There were absolutely no marring or scratches to be compounded out after removal, and the dealer was very happy about the arrangement

There are enough posts on this forum about the damage to the heads of the bracelet screws when sizing the bracelet and the PCL's, etc to justify the owner potentially taking full responsibility for any damage whilst removing the stickers when they get home.

My most recent Rolex purchases have not had the stickers removed upon presentation to me in the box at the dealer and they haven't offered to do the honours either.

[Muzz]

Sounds like an AD policy. My AD would never remove a sticker, tag, or anything else on any of my purchases. Why you may ask? I would not purchase from any AD that does this practice period and they are well aware of my preferences.

[razr01]

my ad left my sticker on, and i still have it on

im not trying to resell it or anything, i didnt notice it for a week

i was like "ah what the hell, i will just leave it there"

[Rocket_Man]

People pay a lot of money for their Rolex and they want to take it home in perfect condition. It is understandable and I want to do the same. With the exception of the Daytona C (and very few of these to be found) I don't see many people making money from flipping a watch they bought at MSRP from an AD.

Rolex keeps the supply of certain watch low (like the Daytona C) which creates a secondary market. It is their own doing. If they want to discourage this, make more watches, not silly policies like 'take the stickers off' which won't stop anyone from flipping the watch anyway.

I think ADs see this as a way to discourage returning the watch under their own return policy. If the stickers aren't on they can argue it is no longer in 'new' condition and wont accept it back. There was a thread on this not long ago.

[Mick P]

Rocketman

Rolex do not make up policies and rules for the sheer hell of it, they do it for a reason and that reason is to protect the brand and avoid distortion of the market.

Stickered watches can be put in a safe and resold as an "investment" say 20 years later. That could potentially and note I use the word potentially prevent a sale from the local AD and denying Rolex a sale and hence income.

The simple fact is that if you object to stickers being removed, Rolex have the right to refuse the sale and rightfully so.

The Rolex ethos is simple, buy a watch, use it and get it serviced and polished at a later date. If you don't like that ethos, buy another brand.

Regards

Mick

[Watch This]

Originally Posted by Mick P

Rocketman

Rolex do not make up policies and rules for the sheer hell of it, they do it for a reason and that reason is to protect the brand and avoid distortion of the market.

Stickered watches can be put in a safe and resold as an "investment" say 20 years later. That could potentially and note I use the word potentially prevent a sale from the local AD and denying Rolex a sale and hence income.

The simple fact is that if you object to stickers being removed, Rolex have the right to refuse the sale and rightfully so.

The Rolex ethos is simple, buy a watch, use it and get it serviced and polished at a later date. If you don't like that ethos, buy another brand.

Regards

Mick

Take your opinion.
State it as fact
Get nasty toward those who disagree.
Lather. Rinse. Repeat.

Yawn. Although I love the bit about the safe. Clearly well thought out.

[Mick P]

Originally Posted by Watch This

Take your opinion.
State it as fact
Get nasty toward those who disagree.
Lather. Rinse. Repeat.

Yawn. Although I love the bit about the safe. Clearly well thought out.

Not my opinion dear boy, but that of a Rolex rep who I once had dinner with in a club meeting in London.

Rolex are successful because they make good watches, look after their customers with good aftercare and also effectively control the market.

It's like I said - The Rolex ethos is simple, buy a watch, use it and get it serviced and polished at a later date. If you don't like that ethos, buy another brand.

Regards

Mick

[Watchgeek5000]

It's definitely so the watch cannot be resold as new. But also, it doesn't loo good for a high end store selling a high end watch to allow the customer to walk out with a new watch completely covered in stickers. It would be like buying a new car and going home with MSRP stickers still on your window.

[The Libertine]

It's the stores prerogative.

If you don't like the policy, move on or buy elsewhere.

[teeth man]

Various stories seem to either indicate they have to take the stickers off or they don't. To be honest everything said is conjecture due to each individual's experiences and hearsay.

I like to peel the stickers off myself. I think I still have my sub stickers shoved in the box which the watch came in.

I have recently bought a sub lv and a blnr both from different ADs both left fully stickered and the bracelets unadjusted. Neither AD had an issue with the watches going out of the shop as they arrived. I even asked one for a transport case for which they obliged. This in the uk where there is supposed to be an imminent price rise and for 2 fairly sought after watches.

[JP Chestnut]

Originally Posted by 77T

Gift or not, the ADs are delivering the watch "ready to wear". If they remove the stickers, and they have an "X" days free return policy, then not a problem with the stickers being off.

You shouldn't expect a Ferrari to come with all it's protective plastic on the interior and exterior would you?


Sent from my iPhone using Tapatalk

There are plenty of car guys who like to have their own person do new car prep upon delivery, rather than the dealer's guy.

A shop that insists on removing stickers AND letting other people try on a sold watch is asking for trouble.

[JP Chestnut]

Originally Posted by Dyim

Actually, there are guys that don't want the dealer to touch the shipping wrap on the paint.

They want their own detailer to peel off the shipping wrap, do a proper paint correction, detailing, and wrap it with xpel or something.

Dealer PDI can be known to cause paint swirls.

You know what's up