''INCOMING from a new swedish member - newbie question as well'

[GCFA]

Are you saying ADsin Denmark don’t play the games the rest of world is now playing? Just out of curiosity, how ordinary people who hasn’t purchase history obtain their ss models from AD in Denmark?

Originally Posted by willywatch

Report this dealer to Rolex,and to the consumer organization in Sweden.
I live in Denmark,they would never get away with this here.

[AJMarcus]

Originally Posted by rootbeer7

Return the other 2 pieces immediately as not suitable. There must be consumer laws giving you protection if you change your mind after purchase.

Good one! Try it.

Congrats on the GMT Pepsi.

[Max 66]

Having chosen the 2 cheapest watches they had available, means that you cannot care less about those watches, so it is like if you paid the Pepsi 2 K Euro (approx 20.000 SEK) more than its price list; looking in a pragmatic way, considering that several people pay a premium of 7 / 9 K Euro to grey dealer to get the same watch, the deal is acceptable.
Nevertheless, the way the Rolex AD managed the trade is totally unprofessional, he could have played the dirty game with a better style. 

[AEV]

This is on a whole new level of B.S.
Bundles are common unfortunately, but these are pre-discussed, pre-aggreged and approved from the AD HQ (if it is a large chain). And the delivery is usually in a matter of weeks.

Luckily you could chose any watch, so not that bad.

Enjoy the BLRO.

[Deepseadoug]

Kinda sounds like you got hustled into spending more money by a bum AD

[kearez]

Doesn’t even surprise me. There are way better brands took to look at ALS,VC,JLC etc. They actually want your business.

[willywatch]

Originally Posted by GCFA

Are you saying ADsin Denmark don’t play the games the rest of world is now playing? Just out of curiosity, how ordinary people who hasn’t purchase history obtain their ss models from AD in Denmark?

No they do not.They would never try that number on anyone over here.
If it became public,they would get a huge fine and customers would boycott
them.SS models are also hard to get here,but our few ADs do not sink to
the level of many i read about on this site.

[trout_thumper21]

After we finalized the sale, I would immediately tell them I plan on flipping the BLRO. “Sorry, my plans changed. Originally I was going to keep and wear it. Just a little mix up”

[Rohan1806]

I agree with what most of the members have had to say on this thread. Bundling is something that's commonly practiced. The fact that it was thrust on you last minute kinda sucks. Nevertheless, don't let it take anything away from the fact that you've purchased a fantastic time piece. Enjoy!

[turkeysub93]

Shady practice. However, you got the watch you wanted. Unload the other watches. You will still be getting a better deal than paying flat out grey market prices.

[Cambo]

Classic "Bait and Switch" and very slimy.

[Simon_jrees]

Originally Posted by Bezel941

Hi everyone,
I’m pretty new to the scene and have a question, for the past few years I’ve been waiting for a 126710BLRO and a couple of days ago I received the call that my watch was waiting for me and I was very excited! This is a gift from my wife so I was extremely excited and could not contain my happiness. I was bouncing around in the car on the way over to the AD and as this was my first Rolex (my only other watch is a Seiko SKX007 that I received from my brother a few years ago) this was supposed to be a truly special moment. Once we’re in the store the manager greets us and we’re told to sit down for a while and try on some watches while they prepare the watch, after a brief moment we’re told that there’s been a mix up and due to demand for this particular reference being so strong that unless we purchase two additional watches they wouldn’t be able to sell us the 126710 that I’ve been waiting two years for (!). I reluctantly agreed and asked whether if any two watches would do or if they had any specific models in mind. I was told any would do but what I found was the cheapest watches they had available were some Tag Heuer models and all in all it would be a couple of ten thousand added on top of the price of the 126710. Fortunately we’re not in the US so this wasn’t a couple of ten thousand USD but SEK which was manageable. Is this standard industry practice? I can’t help but to feel a little strange about this whole ordeal and would appreciate some insight.

I would have told them to shove them all where the sun don't shine and tell them that I would be informing the community to avoid their store... yes I would kick off after being called in. It's bad enough when they feed you that B.S when you enquire but to do it when you're sat their waiting for it is an insult!

[Panader]

You can just return the other watches for a full refund. This will ruin your relationship with the AD but remember you are able to get a refund on anything that you buy.

[ganiccus]

Originally Posted by Cambo

Classic "Bait and Switch" and very slimy.

My thoughts exactly. The worst thing is that the relationship between OP and the store is most likely tainted from now on: the AD knows he can pull those shady moves towards the customer again because he enabled him to do so. That sort of bait and switch tactic at the 11th hour is particularly crass in my opinion, I would definitely look somewhere else for my business if I were you OP. Likely that they will try to do the bundle deal again for your next piece if it is in high demand.

[G.Montag]

Originally Posted by rootbeer7

return the other 2 pieces immediately as not suitable. There must be consumer laws giving you protection if you change your mind after purchase.

+1. Return the Tags unworn, in original packaging. Tell them that there was a "mix up" and you purchased the wrong watches.

[ganiccus]

Originally Posted by G.Montag

+1. Return the Tags unworn, in original packaging. Tell them that there was a "mix up" and you purchased the wrong watches.

that's not gonna work, you think the AD is stupid and hasn't thought about that? And luxury sales from jeweller stores are always final with no return possible, you are not returning a piece of furniture or appliance from Costco or IKEA. As for consumer protection laws, unless the watch has a defect and the manufacturer doesn't want to honor their warrranty, you are not going to have any help from your local governement believe me.

[G.Montag]

Originally Posted by ganiccus

that's not gonna work, you think the AD is stupid and hasn't thought about that? And luxury sales from jeweller stores are always final with no return possible, you are not returning a piece of furniture or appliance from Costco or IKEA. As for consumer protection laws, unless the watch has a defect and the manufacturer doesn't want to honor their warrranty, you are not going to have any help from your local governement believe me.

EU's consumer protection laws are different from Quebec's. "Bait and Switch" is also downright illegal in most places (including Canada).

[SPMN]

That's BS. I wish I could say that I would have told them off and left, I probably would have done the same and sold off the other two watches after the fact. As others have said, if Swedish law allows, then I would just return the other two pieces. You'll have burned any bridges with that AD, but IMO, they already burned them with you with their behavior.

[Rado63]

Because I have already seen this as the new normal, I wouldn't mind this at all. Just don't leave until you get a deal that suits you.

[ArtNouveau]

My guess is the OP’s SA had not approved this sale with the manager/owner and he got caught up in their squabble.
I agree the timing was off but your choices are buy or don’t. It seems to be a common practice these days.

[rootbeer7]

Originally Posted by ganiccus

that's not gonna work, you think the AD is stupid and hasn't thought about that? And luxury sales from jeweller stores are always final with no return possible, you are not returning a piece of furniture or appliance from Costco or IKEA. As for consumer protection laws, unless the watch has a defect and the manufacturer doesn't want to honor their warrranty, you are not going to have any help from your local governement believe me.

Not true. Every purchase covered by some law concerning return.

[214270Explorer]

He knew beforehand exactly what he was going to pull on you!

[Cambo]

Originally Posted by G.Montag

EU's consumer protection laws are different from Quebec's. "Bait and Switch" is also downright illegal in most places (including Canada).

‘Bait and Switch” is jargon...lighten up Matlock

[Panader]

Originally Posted by ganiccus

that's not gonna work, you think the AD is stupid and hasn't thought about that? And luxury sales from jeweller stores are always final with no return possible, you are not returning a piece of furniture or appliance from Costco or IKEA. As for consumer protection laws, unless the watch has a defect and the manufacturer doesn't want to honor their warrranty, you are not going to have any help from your local governement believe me.

This is a consumer protection under Canadian law, all purchases are refundable even if the seller posts a sign saying there are no refunds.

Credit card companies offer consumer protection as well, and businesses must abide by these rules to maintain their credit card terminals.

You can return the TAG watches for a full refund, especially if you paid on a credit card.


Maybe my Canadian friend is still living under Napoleonic Law or some sort of Catholic tyranny.

[ganiccus]

Originally Posted by Panader

This is a consumer protection under Canadian law, all purchases are refundable even if the seller posts a sign saying there are no refunds.

Credit card companies offer consumer protection as well, and businesses must abide by these rules to maintain their credit card terminals.

You can return the TAG watches for a full refund, especially if you paid on a credit card.


Maybe my Canadian friend is still living under Napoleonic Law or some sort of Catholic tyranny.

As I said in my previous post, if OP bought his TAGs and it was a final sale (and it would be stupid for the store not to do so), clearly displayed on his receipt or bill of sale, he would not have any recourse for a full refund, at least where I come from. And if there is a defect on his watches, it would be covered by the manufacturer guarantee.

https://www.opc.gouv.qc.ca/en/consum...efective-good/

[G.Montag]

Originally Posted by Cambo

‘Bait and Switch” is jargon...lighten up Matlock

"Bait and switch" is an actual offence under s. 74.04 the Completion Act, genius. False or misleading representations are also illegal.

52 (1) No person shall, for the purpose of promoting, directly or indirectly, the supply or use of a product or for the purpose of promoting, directly or indirectly, any business interest, by any means whatever, knowingly or recklessly make a representation to the public that is false or misleading in a material respect.

https://laws.justice.gc.ca/eng/acts/C-34/FullText.html

I'm sure that Sweden or any other civilized country would have similar consumer protection laws.

[EEpro]

Well this went off the rails quickly.

[MalcolmSquare]

Not to keep beating a dead horse, but I recently had to familiarize myself with false advertising law in California when one of my clients found itself accused of doing something similar as a seller. I can say with confidence that if this happened in California in manner that you described, then this would almost certainly violate our false advertising laws. It's one thing to state the requirement to bundle up front. It's another thing to offer a watch at MSRP, then change the terms or price after the buyer comes in to purchase it.

[GCFA]

Is there a possibility local AD participated in the games but not in a conspicuous way so the general watch buying public doesn't know what is happening under the showcase. Just some of my random thoughts and certainly have no desire to smear ADs in Denmark.

Originally Posted by willywatch

No they do not.They would never try that number on anyone over here.
If it became public,they would get a huge fine and customers would boycott
them.SS models are also hard to get here,but our few ADs do not sink to
the level of many i read about on this site.

[alphadweller]

SEK 20k on two unwanted watches to get your 126710BLRO is nothing. Sell them or give them away to relatives or good friends if you don't want to keep them, the watches not the friends.