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Old 27 May 2021, 05:03 AM   #1
jayhawaii22
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Rolex shutting down for 3 weeks?

AD told me the other day that Rolex is shutting down for 3 weeks to get caught up so they will not be taking any watches in for services or sending out any new shipments for at least 3-4 weeks. Just wanted to share what I heard. maybe BS maybe not. anybody else hear something like this??
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Old 27 May 2021, 05:07 AM   #2
zjd168
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guess Rolex watches are serviced by RSCs...
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Old 27 May 2021, 05:13 AM   #3
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The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.
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Old 27 May 2021, 05:20 AM   #4
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I had read other posts about this and checked with the Rolex AD I am trying to build a relationship with. He said I still need to to by and mown his lawn and washing his car twice a week. So no change for me.
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Old 27 May 2021, 05:24 AM   #5
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"Shutting down" sounds like the opposite of catching up, no?

You imagine Rolex only employ 15 people, so they can't possibly do two or more things at once- make watches, ship watches and repair watches ?
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Old 27 May 2021, 05:24 AM   #6
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Three weeks is going to get them 'caught up'... ok.

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Old 27 May 2021, 05:26 AM   #7
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This is true. Had to schedule an appointment at the RSC in BH, CA and the woman said the same. They are closing for 3x weeks…
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Old 27 May 2021, 05:31 AM   #8
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So you're telling me Rolex is closing business to continue running business?

Follow the left arrow to go right?
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Old 27 May 2021, 05:33 AM   #9
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I think OP is saying RSC is not going to accept new service submissions for three weeks in order to get caught up on existing watches they need to service.

I don't think this has anything to do with Rolex HQ manufacturing.
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Old 27 May 2021, 05:34 AM   #10
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TIME
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Old 27 May 2021, 05:35 AM   #11
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So a deluge will follow the hiatus and put them behind again.
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Old 27 May 2021, 05:37 AM   #12
superspectral
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Quote:
Originally Posted by jayhawaii22 View Post
AD told me the other day that Rolex is shutting down for 3 weeks to get caught up so they will not be taking any watches in for services or sending out any new shipments for at least 3-4 weeks. Just wanted to share what I heard. maybe BS maybe not. anybody else hear something like this??
Sounds like a parts shortage.
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Old 27 May 2021, 05:38 AM   #13
jayhawaii22
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Originally Posted by jb335 View Post
I think OP is saying RSC is not going to accept new service submissions for three weeks in order to get caught up on existing watches they need to service.

I don't think this has anything to do with Rolex HQ manufacturing.
To me it actually sounded like they weren't getting anything new in as well. But that doesn't sound right so wanted to find out if anyone else heard anything similar.
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Old 27 May 2021, 05:43 AM   #14
VonSomething
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Originally Posted by jb335 View Post
I think OP is saying RSC is not going to accept new service submissions for three weeks in order to get caught up on existing watches they need to service.

I don't think this has anything to do with Rolex HQ manufacturing.
That makes a lot more sense.
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Old 27 May 2021, 05:48 AM   #15
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For what it’s worth my AD said the same thing yesterday, they will re open June 8.
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Old 27 May 2021, 05:51 AM   #16
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This is true. Had to schedule an appointment at the RSC in BH, CA and the woman said the same. They are closing for 3x weeks…

I can confirm this. When I was at the Beverly Hills RSC they told me they’re shutting for 3 weeks for a computer system upgrade. I believe they’re closed now as the woman at the front desk said they would be opening back up around the week of June 14th.
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Old 27 May 2021, 05:56 AM   #17
jayhawaii22
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For what it’s worth my AD said the same thing yesterday, they will re open June 8.
So no new watches coming in either ? or just the service centers affected?
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Old 27 May 2021, 06:05 AM   #18
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The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.
LMAOOOO best response ever!
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Old 27 May 2021, 06:06 AM   #19
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The AD where I shop at has only 7 pieces available for purchase. I doubt they will close down.
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Old 27 May 2021, 06:07 AM   #20
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Originally Posted by TeddyBallGame View Post
I can confirm this. When I was at the Beverly Hills RSC they told me they’re shutting for 3 weeks for a computer system upgrade. I believe they’re closed now as the woman at the front desk said they would be opening back up around the week of June 14th.
This is correct. Nothing to do with catching up on current watches. They are performing a computer system update that starts either today or tomorrow.
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Old 27 May 2021, 06:07 AM   #21
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The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.
I recently posted some advice re ADSGs.
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Old 27 May 2021, 06:12 AM   #22
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I've heard something similar in a different group having to do with updating their system
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Old 27 May 2021, 06:17 AM   #23
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This is their annual shutdown for maintenance and inventory. Happens every year.
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Old 27 May 2021, 06:20 AM   #24
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3 week long in service on the Tudor BB GMT
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Old 27 May 2021, 07:05 AM   #25
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Rolex has been "shutdown" for 2 years......
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Old 27 May 2021, 08:17 AM   #26
jayhawaii22
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Okay so no new watches coming out of Rolex for the next few weeks? seems strange as they just released all their new watches too.
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Old 27 May 2021, 08:32 AM   #27
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Rolex has been "shutdown" for 2 years......
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Old 27 May 2021, 08:39 AM   #28
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I had read other posts about this and checked with the Rolex AD I am trying to build a relationship with. He said I still need to to by and mown his lawn and washing his car twice a week. So no change for me.





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Old 27 May 2021, 10:58 AM   #29
77T
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Originally Posted by jayhawaii22 View Post
Okay so no new watches coming out of Rolex for the next few weeks? seems strange as they just released all their new watches too.


You are confusing 2 things.

It is possible they have a backlog at the US RSCs for servicing watches. And it is possible they won’t accept incoming service orders shipped to them by ADs. That would explain the guard’s comment.

It, even if true, has nothing to do with production of new watches at the factory many thousand of miles away.

If you want to test the theory, call RUSA and ask for service rep. If they say keep your Rolex at home for now and tell you when to call back later, then you’ll know something.


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Old 27 May 2021, 11:04 AM   #30
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So the shipping clerks will be polishing Datejusts for a few weeks?

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