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dolceman81 · 3 June 2021, 04:09 AM

If purchasing a watch grey and bracelet needs to be adjusted, is this ok? Will they ask ?'s on where I got the watch. And do you think they will be snobby or understanding that I went grey?

VonSomething · 3 June 2021, 04:10 AM

They will (SHOULD) be kind and helpful because you are a potential customer that could spend thousands of dollars with them.

whiskyrolex · 3 June 2021, 04:13 AM

Depends entirely on the AD.

I was in Maui on vacation recently and while chatting the AD said that he was disgusted one of his customers purchased a watch on the grey market and had the audacity to ask him to size it.

Personally, I would go to an AD where you aren't a regular just to be safe.

CoveWatch · 3 June 2021, 04:21 AM

I want to say most AD’s will happily take care of the issue or refer to someone that will for you.

samson66 · 3 June 2021, 04:46 AM

When I bought my SD43 I had to go grey. Got on "the list" at my AD but no luck so by January the following year (less than a year after release) I bought on from a grey.

Took the watch into the AD to get it sized. They knew immediately it was from a grey since they had seen very few come through their store.

One of the younger guys there removed the diver extension for me and sized it. Took him forever. Said the extension was really tough to get off. Then after that we tried link here, link there, on and on. I was probably there an hour.

At the end I asked what the charge was and he said no charge since they are a Rolex AD. I felt so bad I begged him to let me pay for lunch and gave him $10 for his trouble which he reluctantly took.

Jack T · 3 June 2021, 04:47 AM

Quote:

Originally Posted by CoveWatch

I want to say most AD’s will happily take care of the issue or refer to someone that will for you.

They're either happy to do it or not.

VonSomething · 3 June 2021, 04:59 AM

Quote:

Originally Posted by dolceman81

If purchasing a watch grey and bracelet needs to be adjusted, is this ok? Will they ask ?'s on where I got the watch. And do you think they will be snobby or understanding that I went grey?

You can always say it was a gift

dannyp · 3 June 2021, 05:01 AM

Quote:

Originally Posted by whiskyrolex

Depends entirely on the AD.

I was in Maui on vacation recently and while chatting the AD said that he was disgusted one of his customers purchased a watch on the grey market and had the audacity to ask him to size it.

Personally, I would go to an AD where you aren't a regular just to be safe.

A few years ago, if the guy did that to save $500, or avoid a 2-3 week wait, I’d get it. But today, how can he blame them with such availability issues (unless we’re talking a TT jeweled DJ)?

2loaded · 3 June 2021, 05:03 AM

Never had an issue. Most AD boutiques are enthusiasts and will assist a fellow Rolex owner regardless of where it was purchased.

MTBer · 3 June 2021, 05:05 AM

Years ago I took a Citizen watch to a jewelry store in my mall to be sized. The store manager helped me and said no charge, just come see her when I want another watch. Ended up buying a Movado and both of my Omegas from her.

I don’t understand how an AD could justify feeling ‘disgusted’ that a client bought a watch on the grey market if they weren’t in a position to sell the watch themselves. Trashy attitude.

quakeroatmeal · 3 June 2021, 06:09 AM

I have never gone to my regular AD to size a watch purchased from the grey market. It just feels like I'm rubbing their nose in it... Even though I know that's not the case with the inventory these days.

Buckaroo Banzai · 3 June 2021, 06:14 AM

I have taken my SubC ND to my AD for appraisal and I have taken my Tudor Pelagos for service. Both of these watches I bought grey. My AD gladly took my money for the appraisal and service and did not question me on the pedigree of the watches.

Mendota · 3 June 2021, 06:15 AM

Quote:

Originally Posted by dolceman81

If purchasing a watch grey and bracelet needs to be adjusted, is this ok? Will they ask ?'s on where I got the watch. And do you think they will be snobby or understanding that I went grey?

No, it's irrelevant where you bought it. It's still a Rolex and they are a Rolex AD. They should be very helpful with you. Same thing as if you pulled into a BMW dealership driving a BMW that you bought somewhere else. Who cares?

I bought mine from a different dealer and my AD is super cool. They got me an EZLink for my OP36 back in April and when I was in there having it installed, my wife saw the new blue dial OP34 and fell in love with it. I ended up buying it for her for Mother's Day and I am going to be getting a sub 124060 through them hopefully at some point before the end of summer, but for sure before my next birthday since it's a milestone.

Long story short, an out of the blue email about the sub last fall turned into an EZLink, which turned into a new OP34, which is then turning into a 124060.

Tools · 3 June 2021, 06:26 AM

Quote:

Originally Posted by dolceman81

If purchasing a watch grey and bracelet needs to be adjusted, is this ok? Will they ask ?'s on where I got the watch. And do you think they will be snobby or understanding that I went grey?

If you didn't buy it from them, you shouldn't expect a free adjustment, although most will likely not charge for minor time.

No, they will not be "understanding"..

TTbluesy · 3 June 2021, 06:30 AM

Quote:

Originally Posted by dolceman81

If purchasing a watch grey and bracelet needs to be adjusted, is this ok? Will they ask ?'s on where I got the watch. And do you think they will be snobby or understanding that I went grey?

If they act snobby I wouldn’t want them working on my watch.

I’d also be happy to pay them a reasonable fee for their professional work, if they chose that route.

Sent from my iPhone using Tapatalk

Harry-57 · 3 June 2021, 06:31 AM

Quote:

Originally Posted by dolceman81

If purchasing a watch grey and bracelet needs to be adjusted, is this ok? Will they ask ?'s on where I got the watch. And do you think they will be snobby or understanding that I went grey?

Unknown. Unless somebody knows something about the AD who you are proposing to take it to.

I'm sure any AD will adjust it for you. Some will charge, some won't. I wouldn't expect anyone to work for nothing (I wouldn't) and will always offer to pay.

mfnj · 3 June 2021, 06:34 AM

Not all AD's can or will do it. However, I would ask if they provide this service and offer to pay and ask how much. They may do it for free or charge a small amount and you can make a decision if it is worth it or not. IMO, I don't think it is unreasonable for an AD to charge a small amount for this service if you did not buy the watch there.

dannyp · 3 June 2021, 06:37 AM

Quote:

Originally Posted by Tools

If you didn't buy it from them, you shouldn't expect a free adjustment, although most will likely not charge for minor time.

No, they will not be "understanding"..

Really? Even with a years-long wait for many pieces? This, of course, assumes you went to them first to enquire about it.

karwath · 3 June 2021, 06:39 AM

Quote:

Originally Posted by VonSomething

You can always say it was a gift

brandrea · 3 June 2021, 06:41 AM

You’re good. It’s not like there’s a lot of sizing going on at AD’s

whiskyrolex · 3 June 2021, 06:48 AM

Quote:

Originally Posted by brandrea

You’re good. It’s not like there’s a lot of sizing going on at AD’s

There is plenty. Just not watch sizing

Polarexplorerii · 3 June 2021, 06:53 AM

Quote:

Originally Posted by dolceman81

If purchasing a watch grey and bracelet needs to be adjusted, is this ok? Will they ask ?'s on where I got the watch. And do you think they will be snobby or understanding that I went grey?

You will be ok, I bought my 16570 grey and took it to my Ad to size. They didn’t even mention one word about not helping me or going grey, they sized it for me no problem.

RollieNZ · 3 June 2021, 06:55 AM

I've taken my grey market pieces to my local AD, whom I have bought watches from, and they have been happy to adjust the bracelet.

They commented that they are a Rolex AD so there's no problem.

They also appreciate (and are somewhat embarrassed) that if they can't get the desirable models to sell then their clients will go grey.

Boaters · 3 June 2021, 07:17 AM

Personally I don't let anyone size my watches but me. To many bad experiences.

dolceman81 · 3 June 2021, 07:25 AM

Quote:

Originally Posted by VonSomething

You can always say it was a gift

I didn't think of this! Thanks. Also I would offer to pay. I am not that kind of person. Just wondering what the vibe might be like! Any experience from the any1 here would be helpful. Also this AD would be in Clayton MO. Any feedback from this AD would be helpful!

Atone · 3 June 2021, 07:29 AM

They won’t care.

Atone · 3 June 2021, 07:31 AM

Quote:

Originally Posted by Boaters

Personally I don't let anyone size my watches but me. To many bad experiences.

This. It’s easy to do and easy to mess up. If it’s not a service center and just an AD, I wouldn’t let them touch it

dannyp · 3 June 2021, 07:36 AM

Quote:

Originally Posted by Atone

This. It’s easy to do and easy to mess up. If it’s not a service center and just an AD, I wouldn’t let them touch it

As long as it's the watchmaker doing it I don't see the big deal. Sales associate, I agree.

Gab27 · 3 June 2021, 07:38 AM

They would probably do it, but I would recommend getting the right tools and then doing it yourself.

101031-28 · 3 June 2021, 08:08 AM

Quote:

Originally Posted by gab27

they would probably do it, but i would recommend getting the right tools and then doing it yourself.

+1

3 June 2021, 04:09 AM	#1
dolceman81 "TRF" Member Join Date: Apr 2019 Location: St. Louis Posts: 208	? About AD If purchasing a watch grey and bracelet needs to be adjusted, is this ok? Will they ask ?'s on where I got the watch. And do you think they will be snobby or understanding that I went grey?

3 June 2021, 07:29 AM	#26
Atone "TRF" Member Join Date: Apr 2015 Real Name: Jesse Location: Los Angeles Watch: TinTin! Posts: 2,704	They won’t care. __________________ 2 Factor Authentication Enabled

3 June 2021, 04:10 AM	#2
VonSomething "TRF" Member Join Date: Nov 2020 Location: Europe Posts: 821	They will (SHOULD) be kind and helpful because you are a potential customer that could spend thousands of dollars with them.

3 June 2021, 04:13 AM	#3
whiskyrolex "TRF" Member Join Date: Apr 2021 Location: Tokyo Posts: 611	Depends entirely on the AD. I was in Maui on vacation recently and while chatting the AD said that he was disgusted one of his customers purchased a watch on the grey market and had the audacity to ask him to size it. Personally, I would go to an AD where you aren't a regular just to be safe.

3 June 2021, 04:21 AM	#4
CoveWatch "TRF" Member Join Date: Nov 2017 Location: SoCal Watch: Rolex & AP Posts: 4,535	I want to say most AD’s will happily take care of the issue or refer to someone that will for you.

3 June 2021, 04:46 AM	#5
samson66 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Jul 2013 Real Name: Mike Location: Downy Ocean Hon Watch: my money leaving! Posts: 13,793	When I bought my SD43 I had to go grey. Got on "the list" at my AD but no luck so by January the following year (less than a year after release) I bought on from a grey. Took the watch into the AD to get it sized. They knew immediately it was from a grey since they had seen very few come through their store. One of the younger guys there removed the diver extension for me and sized it. Took him forever. Said the extension was really tough to get off. Then after that we tried link here, link there, on and on. I was probably there an hour. At the end I asked what the charge was and he said no charge since they are a Rolex AD. I felt so bad I begged him to let me pay for lunch and gave him $10 for his trouble which he reluctantly took.

3 June 2021, 05:03 AM	#9
2loaded "TRF" Member Join Date: Jun 2016 Location: USA Watch: es watches Posts: 2,108	Never had an issue. Most AD boutiques are enthusiasts and will assist a fellow Rolex owner regardless of where it was purchased.

3 June 2021, 05:05 AM	#10
MTBer "TRF" Member Join Date: May 2018 Location: USA Posts: 537	Years ago I took a Citizen watch to a jewelry store in my mall to be sized. The store manager helped me and said no charge, just come see her when I want another watch. Ended up buying a Movado and both of my Omegas from her. I don’t understand how an AD could justify feeling ‘disgusted’ that a client bought a watch on the grey market if they weren’t in a position to sell the watch themselves. Trashy attitude.

3 June 2021, 06:09 AM	#11
quakeroatmeal "TRF" Member Join Date: May 2018 Location: NY Watch: Mickey Watch Posts: 488	I have never gone to my regular AD to size a watch purchased from the grey market. It just feels like I'm rubbing their nose in it... Even though I know that's not the case with the inventory these days.

3 June 2021, 06:14 AM	#12
Buckaroo Banzai 2024 Pledge Member Join Date: Apr 2019 Real Name: Steve Location: Katy Watch: 12671 Posts: 379	I have taken my SubC ND to my AD for appraisal and I have taken my Tudor Pelagos for service. Both of these watches I bought grey. My AD gladly took my money for the appraisal and service and did not question me on the pedigree of the watches.

3 June 2021, 06:34 AM	#17
mfnj 2024 Pledge Member Join Date: Jan 2012 Location: NJ, USA Posts: 630	Not all AD's can or will do it. However, I would ask if they provide this service and offer to pay and ask how much. They may do it for free or charge a small amount and you can make a decision if it is worth it or not. IMO, I don't think it is unreasonable for an AD to charge a small amount for this service if you did not buy the watch there.

3 June 2021, 06:41 AM	#20
brandrea 2024 SubLV41 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 78,129	You’re good. It’s not like there’s a lot of sizing going on at AD’s

3 June 2021, 06:55 AM	#23
RollieNZ "TRF" Member Join Date: Jan 2010 Real Name: Mark Location: Auckland, N.Z. Watch: Day Date YG Posts: 320	I've taken my grey market pieces to my local AD, whom I have bought watches from, and they have been happy to adjust the bracelet. They commented that they are a Rolex AD so there's no problem. They also appreciate (and are somewhat embarrassed) that if they can't get the desirable models to sell then their clients will go grey.

3 June 2021, 07:17 AM	#24
Boaters 2024 Pledge Member Join Date: May 2015 Real Name: Mike Location: Pacific Northwest Watch: 116610LV 16710 SD Posts: 10,653	Personally I don't let anyone size my watches but me. To many bad experiences.

3 June 2021, 07:38 AM	#29
Gab27 "TRF" Member Join Date: Feb 2021 Location: MD/NC Watch: 114060 Posts: 2,591	They would probably do it, but I would recommend getting the right tools and then doing it yourself.

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