Rolex shutting down for 3 weeks?

[superspectral]

Couldn't come at a worse time when there are absolutely zero watches on AD shelves.

[Robf52]

Originally Posted by VonSomething

So you're telling me Rolex is closing business to continue running business?

Follow the left arrow to go right?

no, the other right.

[Chris]

Upgrade their computer systems?
Can i get a daytona?
Computer says no!!!

[rmwill]

Exactly what my AD told me last weekend.

Originally Posted by c0deman99

This is correct. Nothing to do with catching up on current watches. They are performing a computer system update that starts either today or tomorrow.

[ugoblue]

Sounds like I’m lucky. My special order DJ just arrived in a shipment today!

[kittansett]

He said no shipments for at least 2 weeks due to Rolex system upgrade.

[konga056]

Originally Posted by ugoblue

Sounds like I’m lucky. My special order DJ just arrived in a shipment today!

How did you had to wait

[ugoblue]

Originally Posted by konga056

How did you had to wait

I special ordered in February-3.5 months


Sent from my iPhone using Tapatalk

[007timer]

Originally Posted by enjoythemusic

Perhaps Rolex has been holding back production pieces, to then send out MASSIVE restocking for stores?

We all know Rolex retailers have empty display cases and am sure that is very embarrassing for the company. i felt embarrassed for the Las Vegas personnel within Rolex's fancy mall store, soooo much wasted retail space that could be used.....

Nothing wasted. They just don’t display models that have buyers lining out the door for. Nearly Every piece is pre-sold. From shipping boxes to consumer. No need to display.


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[7enderbender]

Originally Posted by c0deman99

This is correct. Nothing to do with catching up on current watches. They are performing a computer system update that starts either today or tomorrow.

Talked to RSC Dallas yesterday about full service for my Sea Dweller. They confirmed that they are running IT upgrades through June 14 but will still mail me the box to send my watch over and will accept it. I figured by the time the box gets here and then back to them it’s mid June anyway. Estimated turnaround time is currently 10 weeks.

[Rowlux]

I was told by my AD that they were implementing new systems and they still were able to accept watches for service but until the new system was deemd ok that they could not send any new product out?

[ap1]

They can make an annual calendar but entire company closes for an IT upgrade....

[watchbobby]

Originally Posted by Robine

I recently posted some advice re ADSGs.

This interested me but then I saw that you're thread got deleted.

[Eric-London]

Originally Posted by vh2k

The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.

lol

[rogerlu]

I just got my watch back from the Dallas RSC on Wednesday. I guess I got lucky.

[mjarolex]

Rolex is affected by the chip shortage like everyone else.

[rolexguynfl]

Originally Posted by 7enderbender

Talked to RSC Dallas yesterday about full service for my Sea Dweller. They confirmed that they are running IT upgrades through June 14 but will still mail me the box to send my watch over and will accept it. I figured by the time the box gets here and then back to them it’s mid June anyway. Estimated turnaround time is currently 10 weeks.

They were supposed to mail me one out Friday a week ago for return warranty work. I spoke with Dallas RSC yesterday since it hadn’t yet arrived and they said the request was placed but could request another one to be mailed as their service Dept was closed. They emailed shipping instructions instead.

I expected a slow return for work. Good to know I should expect 10 weeks plus. Unfortunately it’s the same timing issue that they we’re supposed to fix when I handed it to them last year just before COVID-19 started shutting things down.

Regards,

[WantBlue15202]

My AD said the same thing, but mentioned it two weeks ago - maybe he was referencing an upcoming shutdown...

They might be having trouble getting materials as crazy as that sounds. Supply chains are insane in almost every industry right now.

[Rolexforthewin]

I was calling around last week looking for an OP and one of the local AD's told me the same thing, that Rolex was shutting down for three weeks to do inventory.

[Robine]

Originally Posted by watchbobby

This interested me but then I saw that you're thread got deleted.

That kind of insider knowledge is strictly reserved for insiders.

[ronricks]

Originally Posted by ugoblue

Sounds like I’m lucky. My special order DJ just arrived in a shipment today!

Same. My AD got a shipment today.

[richard371]

I heard this too from my cousins, husbands ex boyfriends sister.

[watchbobby]

Originally Posted by Robine

That kind of insider knowledge is strictly reserved for insiders.

I'm on the Outside (Looking In).

https://www.youtube.com/watch?v=jc_oLZuFwaI