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RoRoRo · 1 August 2021, 02:59 AM

I’m planning on adding a PAM01392 to my rotation.

Will be my first foray with Panerai. The only thing holding me back is the mixed
responses I’m getting when servicing is required.

Any good/bad points would be appreciated…

Rolex excels at this part and wondering if it’s worth giving PAM a miss because of this

enjoythemusic · 1 August 2021, 05:11 AM

PAM USA in TX has been good in my experience.

The OG Beef · 2 August 2021, 07:59 AM

I’ve always had excellent service from them. All brands lay an egg on occasion, and that’s what you hear about unfortunately.

all_in_the_pamily on IG

Sent from my iPhone using Tapatalk

bonovox · 2 August 2021, 08:49 AM

Quote:

Originally Posted by enjoythemusic

PAM USA in TX has been good in my experience.

Same here. No issues.

fullcourt · 2 August 2021, 11:28 AM

no issues....

RoRoRo · 2 August 2021, 03:38 PM

Good to hear this. Thanks for the replies.

I’m a fan of polishing at servicing. Any horrors or generally on par with Rolex?

fullcourt · 5 August 2021, 02:29 PM

Quote:

Originally Posted by RoRoRo

Good to hear this. Thanks for the replies.

I’m a fan of polishing at servicing. Any horrors or generally on par with Rolex?

not an issue

haw1144 · 6 August 2021, 03:28 AM

are we able to just bring the watch into a boutique to have them send it off to get serviced?

or do we have to deal with Panerai Texas directly?

enjoythemusic · 6 August 2021, 03:45 AM

Quote:

Originally Posted by haw1144

are we able to just bring the watch into a boutique to have them send it off to get serviced?

or do we have to deal with Panerai Texas directly?

Both, either, your choice.

air993 · 26 September 2021, 09:09 PM

I had a major service on my 111 at Panerai Texas almost two years ago. There was a small issue when I got the watch back (I can't remember what it was) and it was sent back. I got the watch back the second time and it has been GREAT since! I would say my experience was pretty good and would not hesitate to use them again.

1 August 2021, 02:59 AM	#1
RoRoRo "TRF" Member Join Date: May 2018 Location: U.K. Watch: YM40 Posts: 855	Any problems with Panerai after service? I’m planning on adding a PAM01392 to my rotation. Will be my first foray with Panerai. The only thing holding me back is the mixed responses I’m getting when servicing is required. Any good/bad points would be appreciated… Rolex excels at this part and wondering if it’s worth giving PAM a miss because of this

1 August 2021, 05:11 AM	#2
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 21,180	PAM USA in TX has been good in my experience. __________________ __________________ ----> Was Great Seeing Everyone At The TRF December 9 Tampa Meetup <---- https://www.rolexforums.com/showthread.php?t=968133 Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory.

2 August 2021, 11:28 AM	#5
fullcourt "TRF" Member Join Date: Oct 2010 Real Name: dp Location: chicago, usa Watch: panerai Posts: 2,369	no issues.... __________________ dp just living the dream chicago, usa chgo_risti on IG

2 August 2021, 07:59 AM	#3
The OG Beef "TRF" Member Join Date: Sep 2017 Location: United States Posts: 390	I’ve always had excellent service from them. All brands lay an egg on occasion, and that’s what you hear about unfortunately. all_in_the_pamily on IG Sent from my iPhone using Tapatalk

2 August 2021, 03:38 PM	#6
RoRoRo "TRF" Member Join Date: May 2018 Location: U.K. Watch: YM40 Posts: 855	Good to hear this. Thanks for the replies. I’m a fan of polishing at servicing. Any horrors or generally on par with Rolex?

6 August 2021, 03:28 AM	#8
haw1144 "TRF" Member Join Date: Jan 2008 Location: CA Posts: 50	are we able to just bring the watch into a boutique to have them send it off to get serviced? or do we have to deal with Panerai Texas directly?

26 September 2021, 09:09 PM	#10
air993 "TRF" Member Join Date: Nov 2010 Real Name: Lucas Location: louisiana Watch: Sea Dweller Posts: 21	I had a major service on my 111 at Panerai Texas almost two years ago. There was a small issue when I got the watch back (I can't remember what it was) and it was sent back. I got the watch back the second time and it has been GREAT since! I would say my experience was pretty good and would not hesitate to use them again.

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