Should I check-in with AD on regular basis or just wait?

[Luke0968]

I’m on the waitlist for a submariner (no date). I was told by my AD it could be up to 18 months which I’m fine with. Wondering should I check in with them, say every month if so, or trust they will contact me when one becomes available (of course, with the caveat this may never happen!). Would appreciate any guidance on this

Thanks

Luke

[Rexplorer214270]

Always worth checking in maybe once or twice a month

[JayHantz]

Always depends on the AD and your relationship. But I never see harm stopping by, chatting a bit, and then letting them know how excited you are about the Sub! I would never want to be out of sight, out of mind.

[padi56]

Originally Posted by Luke0968

I’m on the waitlist for a submariner (no date). I was told by my AD it could be up to 18 months which I’m fine with. Wondering should I check in with them, say every month if so, or trust they will contact me when one becomes available (of course, with the caveat this may never happen!). Would appreciate any guidance on this

Thanks

Luke

Well a AD is just a retail store much like any other retail store that sells products, so you can visit it them like any other retail store as often as you like.

[DonRickles]

Whatever you do, don't take that guy DonCorleone with you!

[mountainjogger]

Originally Posted by DonRickles

Whatever you do, don't take that guy DonCorleone with you!

[Harry-57]

Depends on you and the AD. We pop into our AD's store for various reasons from time to time and we always visit the watch department. It never hurts to say hi. Visiting frequently just to remind them would not be appropriate with my AD. When I went on the list for my BLRO it took 15 months, in which time I visited once to put a TAG in for a repair. Of course I enquired about the BLRO. Since getting my BLRO last month, we've been in three times for various reasons and I've bought something from them over the phone and had it delivered. So it varies.

[gold&black]

Originally Posted by Harry-57

Depends on you and the AD. We pop into our AD's store for various reasons from time to time and we always visit the watch department. It never hurts to say hi. Visiting frequently just to remind them would not be appropriate with my AD. When I went on the list for my BLRO it took 15 months, in which time I visited once to put a TAG in for a repair. Of course I enquired about the BLRO. Since getting my BLRO last month, we've been in three times for various reasons and I've bought something from them over the phone and had it delivered. So it varies.

I have found this approach to work best. My AD actually called recently to say that I should pop by and that it had been a while since I had met them.

I will most probably pop in soon, need to follow up on a Sky D.

[gold&black]

It does help to pop in and buy items that are non Rolex related too :)

[Belinus]

I was thinking of asking this question too. My AD only sells Rolex. I’ve phoned once and popped in once since I put my name down for a Sea Dweller. My initial SA hasn’t been around either time and although it’s nice to go in and have a look around (they have SD, Sub and no date Sub on display), I feel it offers no value going in. I’m almost certain they don’t pass on to my SA that I’ve been in contact. Not that they aren’t polite and welcoming but I get the impression that they feel I’m already getting attended to so pointless going back in. Indeed, when I visited a few days ago the advice I got was to forget all about Rolex until I get a call about the watch.

[t65tampa]

Originally Posted by gold&black

It does help to pop in and buy items that are non Rolex related too :)

This. Every Rolex AD is a business. If you're on a "waitlist" for a Rolex watch that has an aftermarket value thousands more than what the dealer is going to sell it to you for, you've got to accept that better customers are going to get better treatment.

Do the pop in visits as much as you want, but think a bit from the dealer's perspective to decide how you'll handle things.

[Onti]

It's still conflicting though...

I understand that you have to build a relationship with the AD so as to be somewhat appreciated and in turn get the preferential treatment.
But what if frequent visits makes the AD too familiar and maybe get fed up? What if it makes you seen like you're bugging?

[Harry-57]

Originally Posted by gold&black

I have found this approach to work best. My AD actually called recently to say that I should pop by and that it had been a while since I had met them.

I will most probably pop in soon, need to follow up on a Sky D.

Nice of them to call you. Although it usually means they will shortly have more of your money and you will have less of it.

Good luck with the Sky Dweller. I am on the list for a blue one and it's just a question of living long enough. And popping my head around the corner when I'm in for something else or walking past.

[jimcameron]

Robo call them until you get what you want.

[1665fan]

Buy a Tudor and your sub will come quicker….guaranteed

[joli160]

You need to pay them more than a visit. Buying customers will always be ahead of you

[fsprow]

I believe purchasing a few items, even if not very costly, along the way - might be helpful.

[gold&black]

Originally Posted by Harry-57

Nice of them to call you. Although it usually means they will shortly have more of your money and you will have less of it.

Good luck with the Sky Dweller. I am on the list for a blue one and it's just a question of living long enough. And popping my head around the corner when I'm in for something else or walking past.

Indeed, a call usually equates to a new timepiece :)

It was a nice conversation until he confirmed that he could no longer deliver the Blue Sky D in November as he had originally promised!

I will need to go in and see him to find out when it is likely. I'm no longer expecting to receive it any time soon to be honest.

Good luck in your quest for the blue Sky D. A friend of mine picked his up last year and it's an absolute beauty as you know.

[Cigars&Watches]

You need to pop in once and awhile… 1-2 a month is too much in my opinion. Just enough so they remember you… If you’re in the neighborhood, looking for a gift, referring friends, that sort of thing… checking out what other brands and jewellery they have and of course other purchases will speed up your delivery on the sub…. Nothing refreshes their memory more than you buying something else. Good luck!!

[Luke0968]

Thanks all! Went in today - after being told last time it would be 18 months, I was told today that due to my spend history not being high enough, it would be years �� �� �� . Perhaps good I didn’t just ‘wait’ for the call

[Bizcut1]

Originally Posted by DonRickles

Whatever you do, don't take that guy DonCorleone with you!

OK - so I laughed out loud at that one!

[Bizcut1]

Originally Posted by Luke0968

Thanks all! Went in today - after being told last time it would be 18 months, I was told today that due to my spend history not being high enough, it would be years �� �� �� . Perhaps good I didn’t just ‘wait’ for the call

Nice way to treat people. I suppose if you went in a third time, they'd just laugh at you. ^&%$#@* these chumps. They don't deserve your business at any level.

[oligeo]

Hi,

From my personal experience, it's important to show up a couple of time per year and let them know you still are interested in the timepiece you want ( it also helps to express a specific request, not something like "I'd like anything in steel that comes first).

Cheers

[jaySL350]

Originally Posted by Luke0968

Thanks all! Went in today - after being told last time it would be 18 months, I was told today that due to my spend history not being high enough, it would be years �� �� �� . Perhaps good I didn’t just ‘wait’ for the call

Blimey,,,
So basically buy a couple of females DJs ( or whatever) now or you getting nothing for years if at all?,,
Brutal but I suppose at least you know where you stand ,,,
Whole process is becoming very unsavoury,,,,
I wrongly assumed as they called you that you would receive an offer of another ref,,,,,got that wrong,,,,
All the best Luke,,,,

[TswaneNguni]

1000s in London have the same modus operandi .

What makes you different ?

[garyk]

Originally Posted by Luke0968

I’m on the waitlist for a submariner (no date). I was told by my AD it could be up to 18 months which I’m fine with. Wondering should I check in with them, say every month if so, or trust they will contact me when one becomes available (of course, with the caveat this may never happen!). Would appreciate any guidance on this

Thanks

Luke

Stop in to see them and while you are there, tell them you have a friend in the states looking for a new Kermit...

[TswaneNguni]

Originally Posted by garyk

Stop in to see them and while you are there, tell them you have a friend in the states looking for a new Kermit...

..and the friend's friend looking for a Platona >>

[Nairn1980]

Originally Posted by Luke0968

I’m on the waitlist for a submariner (no date). I was told by my AD it could be up to 18 months which I’m fine with. Wondering should I check in with them, say every month if so, or trust they will contact me when one becomes available (of course, with the caveat this may never happen!). Would appreciate any guidance on this

Thanks

Luke

Do you plan to spend with them in the next 18 months?
If not, the 18 months may extend….just be prepared for it

[ks58]

Gotta give to get. Does the AD sell anything else or do you have a separate jeweler for other things?

[Luke0968]

True! I get why ADs prioritise those who spend. They don’t have much else I want - bought an Omega Speedmaster in July from another AD but when I enquired about a Submariner, they said I needed to have bought a Rolex from them to get on the list (chicken and egg situation!). This AD is out of town (outside London). They have some cool Tudor’s but in the back of my mind, can’t help but feel I would be buying for the sake of getting on a list. Sorry, repeating a classic problem here! I’m happy to wait for a Sub - just want to eventually get the call