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lexar · 21 July 2009, 08:02 AM

I just noticed a spec of dust on the inside of my Sub. :(

It is small but is bothering the hell out of me !!!
Is there any way to get rid of it? Is this covered under warranty?

Also if the dust got in there does that mean it is not that waterproof either?

robrobin · 21 July 2009, 08:09 AM

Usually Rolex assembly is quite good, though thru the years I've had the same issue a couple of times. The first time I sent it to the RSC and they took care of it. The second time I had my watchmaker do it.....the third time I just let it stay in the case until I forgot about it! I don't think the dust got in after the case was closed so I would guess that the WR isn't compromised. If you feel uncomfortable most any watchmaker can test for WR.

So yes, they have covered cleaning the dial/crystal in my experience with Rolex.
Rob

Balboa · 21 July 2009, 08:11 AM

Kind of frustrating. Could be dust, a small speck of lume or dial paint. Chances are that it did not leak in, but was sealed inside when the watch was made.

If your watch is still under warranty, you can certainly question the seal integrity with your AD. Does it bother you enough to have your watch opened up to remove it?

Mark

DadsWatch72 · 21 July 2009, 08:13 AM

It would bother me too. If its new then I would take it in and have it removed. I am sure this isn't the first time that sort of thing has been brought to their attention. Hopefully its covered under warranty. If its not then you have to weigh the cost against your dislike of that piece of dust. You could wait until its time to have it serviced and have it removed then. If its time to have it serviced then its a good excuse to have it done now. I don't know the chances of it getting in while winding the watch thru the cap but I guess its possible. I wouldn't think that its waterproofness is in question but its possible I guess.

kyle L · 21 July 2009, 08:30 AM

Well, at least it's not a hair!

mck22 · 21 July 2009, 08:46 AM

I found one on my gmt the other day, Off to get worked on!!!

lexar · 21 July 2009, 09:03 AM

so was your GMT covered by the warranty??

What would happen if I unscrewed the crown and blew air into it? do you think that would work or do more harm then good?

Balboa · 21 July 2009, 09:50 AM

Quote:

Originally Posted by lexar

so was your GMT covered by the warranty??

What would happen if I unscrewed the crown and blew air into it? do you think that would work or do more harm then good?

A really really bad idea. Don't think you could get much air in, but only bad things could result if you did.

Professional fix or just live with the spec of dust.

Mark

RW16610 · 21 July 2009, 09:58 AM

Yeah, have to agree. If it is too much to live with (which it clearly is for you and would be for me also!) just take it to Rolex or a private watch maker so they can take off the caseback, remove the movement and get rid of that for you then put it back together and presssure test

Tools · 21 July 2009, 10:55 AM

Quote:

Originally Posted by lexar

so was your GMT covered by the warranty??

What would happen if I unscrewed the crown and blew air into it? do you think that would work or do more harm then good?

With the crown unscrewed, it still isn't just an open hole. There are rubber "O" ring seals around the stem to keep dust and water out, so if you blew air in, you would likely have to have enough pressure to get past the seals... at that point, your inside pressure would probably blow off the crystal and your problem would be solved.......... the dust speck would be gone..

You would then have to find somebody to properly press the crystal back in place..........

..............but it would be dust free...........

If it's under warranty, it should be covered, after all, it is a manufacturing defect. If it's not still under warranty, then any competent watchmaker could take care of it for you.....

allanofcalifornia · 21 July 2009, 11:05 AM

That would bug the heck out of me so I would take it to a RSC to have them clean it.

Allan

Doug507 · 21 July 2009, 11:06 AM

RSC installed a spec of dust inside my GMT II a few years back. My AD insisted they did not do it, so I had a professional watchmaker remove it.

snow_rocks · 21 July 2009, 11:14 AM

I found a spec of dust laying on the dial of my EX 1. I left the crown unscrewed for a few days and the dust eventually fell out. All Gone!!!

Cato · 21 July 2009, 11:18 AM

or an eyelash! Imagine that!

Z-Sub · 21 July 2009, 02:41 PM

send it to RSC and it will come back like new.

AndersB · 21 July 2009, 06:57 PM

If it's still under warranty the AD should remove it or have it removed no questions asked.

stanislav · 21 July 2009, 07:19 PM

I had a spec 1 week after purchase, went to AD to take it out.

smh223 · 29 July 2009, 10:17 AM

sadly this is all too common...get it removed, but from a reputable place or a RSC (other than NYC)

migboy · 29 July 2009, 11:14 AM

got a pretty small spec on my dial as well... it used to bother me... now i get a kick out of trying to find it when i'm stuck in traffic. hahaha!

cajun_one · 29 July 2009, 11:21 AM

I had the same problem about two months ago. Go to a certified AD and they have a vacuum system that can suck all foreign material out. I know it is frustrating, but I promise it can easily be resolved. While you are there have them buff up the watch as well and you will leave with a brand new product. Peace out!

cajun_one · 29 July 2009, 11:24 AM

It is a shame that this many people have experienced this same issue. It kind of bothers me in thinking that Rolex in fact may be a very mass produced product with a lack of attention to detail. Between the lume and this I kind of wonder what is happening behind closed doors.

21 July 2009, 08:02 AM	#1
lexar "TRF" Member Join Date: Mar 2009 Location: Canada Posts: 30	Spec of dust I just noticed a spec of dust on the inside of my Sub. :( It is small but is bothering the hell out of me !!! Is there any way to get rid of it? Is this covered under warranty? Also if the dust got in there does that mean it is not that waterproof either?

21 July 2009, 08:46 AM	#6
mck22 "TRF" Member Join Date: Dec 2008 Real Name: Brent Location: St Louis Watch: Rolex Sub Date Posts: 1,516	I found one on my gmt the other day, Off to get worked on!!! __________________ 16610 Submariner GMT Master II 16710 1675

21 July 2009, 11:06 AM	#12
Doug507 "TRF" Member Join Date: Feb 2008 Location: Minnesota, USA Posts: 167	RSC installed a spec of dust inside my GMT II a few years back. My AD insisted they did not do it, so I had a professional watchmaker remove it. __________________ GMT Master II 16760 Submariner 14060M

21 July 2009, 02:41 PM	#15
Z-Sub 2024 Pledge Member Join Date: Jun 2008 Location: So Cal, USA Watch: Not a ONEWatch Man Posts: 7,383	send it to RSC and it will come back like new. __________________ SS Submariner Date "Z" SS SeaDweller "D" SS Submariner "Random" TT Blue Submariner "P" SS GMT-Master ll "M", Pepsi Pam 311, 524, 297

21 July 2009, 08:09 AM	#2
robrobin "TRF" Member Join Date: Aug 2007 Real Name: Rob Sacco Location: Disney World, FL Watch: Pepsi Rolex GMT Posts: 2,505	Usually Rolex assembly is quite good, though thru the years I've had the same issue a couple of times. The first time I sent it to the RSC and they took care of it. The second time I had my watchmaker do it.....the third time I just let it stay in the case until I forgot about it! I don't think the dust got in after the case was closed so I would guess that the WR isn't compromised. If you feel uncomfortable most any watchmaker can test for WR. So yes, they have covered cleaning the dial/crystal in my experience with Rolex. Rob

21 July 2009, 08:11 AM	#3
Balboa Member Join Date: Apr 2009 Location: SoCal OC U.S.A. Posts: 342	Kind of frustrating. Could be dust, a small speck of lume or dial paint. Chances are that it did not leak in, but was sealed inside when the watch was made. If your watch is still under warranty, you can certainly question the seal integrity with your AD. Does it bother you enough to have your watch opened up to remove it? Mark

21 July 2009, 08:13 AM	#4
DadsWatch72 Banned Join Date: Jul 2009 Location: USA Watch: DRSD 1665 #3551XXX Posts: 2,401	It would bother me too. If its new then I would take it in and have it removed. I am sure this isn't the first time that sort of thing has been brought to their attention. Hopefully its covered under warranty. If its not then you have to weigh the cost against your dislike of that piece of dust. You could wait until its time to have it serviced and have it removed then. If its time to have it serviced then its a good excuse to have it done now. I don't know the chances of it getting in while winding the watch thru the cap but I guess its possible. I wouldn't think that its waterproofness is in question but its possible I guess.

21 July 2009, 08:30 AM	#5
kyle L "TRF" Member Join Date: Feb 2009 Location: USA Watch: Rolex Explorer I Posts: 10,278	Well, at least it's not a hair!

21 July 2009, 09:03 AM	#7
lexar "TRF" Member Join Date: Mar 2009 Location: Canada Posts: 30	so was your GMT covered by the warranty?? What would happen if I unscrewed the crown and blew air into it? do you think that would work or do more harm then good?

21 July 2009, 09:58 AM	#9
RW16610 2024 SubLV41 Pledge Member Join Date: Apr 2008 Real Name: Rommel Location: Toronto Canada Watch: 116710LN Posts: 9,203	Yeah, have to agree. If it is too much to live with (which it clearly is for you and would be for me also!) just take it to Rolex or a private watch maker so they can take off the caseback, remove the movement and get rid of that for you then put it back together and presssure test

21 July 2009, 11:05 AM	#11
allanofcalifornia "TRF" Member Join Date: Feb 2009 Real Name: Allan Location: California Posts: 3,210	That would bug the heck out of me so I would take it to a RSC to have them clean it. Allan

21 July 2009, 11:14 AM	#13
snow_rocks Banned Join Date: Feb 2009 Real Name: Rick Location: At what TIME?!!! Watch: the SKY tonite! Posts: 3,225	I found a spec of dust laying on the dial of my EX 1. I left the crown unscrewed for a few days and the dust eventually fell out. All Gone!!!

21 July 2009, 11:18 AM	#14
Cato Banned Join Date: Oct 2008 Location: Land of the Lost Watch: 116610LN Posts: 2,201	or an eyelash! Imagine that!

21 July 2009, 06:57 PM	#16
AndersB "TRF" Member Join Date: Mar 2009 Location: Europe Posts: 603	If it's still under warranty the AD should remove it or have it removed no questions asked.

21 July 2009, 07:19 PM	#17
stanislav Member Join Date: May 2008 Location: Bulgaria Posts: 131	I had a spec 1 week after purchase, went to AD to take it out.

29 July 2009, 10:17 AM	#18
smh223 "TRF" Member Join Date: Mar 2008 Location: United States Posts: 323	sadly this is all too common...get it removed, but from a reputable place or a RSC (other than NYC)

29 July 2009, 11:14 AM	#19
migboy "TRF" Member Join Date: Mar 2009 Location: Chicago Watch: 16610 Posts: 300	got a pretty small spec on my dial as well... it used to bother me... now i get a kick out of trying to find it when i'm stuck in traffic. hahaha!

29 July 2009, 11:21 AM	#20
cajun_one Member Join Date: Dec 2008 Real Name: Jeremy Location: Broussard Watch: S.S. Sub-Date Posts: 105	I had the same problem about two months ago. Go to a certified AD and they have a vacuum system that can suck all foreign material out. I know it is frustrating, but I promise it can easily be resolved. While you are there have them buff up the watch as well and you will leave with a brand new product. Peace out!

29 July 2009, 11:24 AM	#21
cajun_one Member Join Date: Dec 2008 Real Name: Jeremy Location: Broussard Watch: S.S. Sub-Date Posts: 105	It is a shame that this many people have experienced this same issue. It kind of bothers me in thinking that Rolex in fact may be a very mass produced product with a lack of attention to detail. Between the lume and this I kind of wonder what is happening behind closed doors.

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