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Old 22 July 2009, 02:53 AM   #1
RW16610
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REAL tech support calls

I found a link to this on my home page so decided to take a look. Found some of them kind of funny so decided to post it here because a few of you might enjoy it:



The following are a number of transcribed conversations to technical support departments:

--

Tech support: What kind of computer do you have?
Christine says: A white one...

===============

Customer: Hi, this is Maureen. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No , wait a minute.. I hadn't inserted it yet... it's still on my desk.. Sorry....

===============

Tech support: Click on the 'My Computer' icon on to the left of the screen.

Customer: Your left or my left?

===============

Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on "start" for me and --.
Customer: Listen pal, don't start getting technical on me! I'm not Bill Gates.

==============

Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer.' I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...

==============

Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah.....................thank you.

===============

Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at Woolies..

===============

Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...

===============

Tech support: Your password is the small letter "a" as in apple, a capital letter V as in Victor, the number 7.

Customer: Is that 7 in capital letters ?

===============

Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

===============

Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.

===============

Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.

===============

Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?

===============

A woman customer called the Canon help desk with a problem with her printer:

Tech support: Are you running it under Windows?

Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."

===============

And last, but not least...

Tech support: "Okay Mickey, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P " to bring up the Program Manager."
Customer: I don't have a P.
Tech support: On your keyboard, Colin.
Customer: What do you mean?
Tech support: "P".....on your keyboard, Colin.
Customer: I'M NOT GOING TO DO THAT!!




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Old 22 July 2009, 03:38 AM   #2
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Old 22 July 2009, 03:41 AM   #3
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Old 22 July 2009, 06:15 AM   #4
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Then there's this classic:

Caller: My computer won't work.
TS: What seems to be the problem?
Caller: When I push the button to turn it on, nothing happens.
TS: Are you at the computer now?
Caller: Yes.
TS: Is the computer plugged in?
Caller: I don't know. How can I tell?
TS: Do you see the black cord coming out of the back of the comuter?
Caller: I think so.
TS: Follow that cord to the end and see if it plugs into a socket in the wall.
Caller: It's too dark to do that. All the power is out and I can't turn the lights on.
TS: Then here's what you do. Get a big box, preferably the one that the computer came in. Box up the computer, the monitor (that's the TV-like screen), the keyboard, and any other parts that came with the computer. Seal the box.
Caller: OK. Then what?
TS: As soon as you can, take the computer back to the store where you bought it. YOU ARE TOO FREAKIN' STUPID TO OWN A COMPUTER.
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Old 22 July 2009, 06:37 AM   #5
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Old 22 July 2009, 06:39 AM   #6
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Glad you all enjoyed those so far





Quote:
Originally Posted by Rockrolex View Post
Then there's this classic:

Caller: My computer won't work.
TS: What seems to be the problem?
Caller: When I push the button to turn it on, nothing happens.
TS: Are you at the computer now?
Caller: Yes.
TS: Is the computer plugged in?
Caller: I don't know. How can I tell?
TS: Do you see the black cord coming out of the back of the comuter?
Caller: I think so.
TS: Follow that cord to the end and see if it plugs into a socket in the wall.
Caller: It's too dark to do that. All the power is out and I can't turn the lights on.
TS: Then here's what you do. Get a big box, preferably the one that the computer came in. Box up the computer, the monitor (that's the TV-like screen), the keyboard, and any other parts that came with the computer. Seal the box.
Caller: OK. Then what?
TS: As soon as you can, take the computer back to the store where you bought it. YOU ARE TOO FREAKIN' STUPID TO OWN A COMPUTER.


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Old 22 July 2009, 07:22 AM   #7
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Old 22 July 2009, 05:51 PM   #8
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HAHAHHA, Sounds like a revival of the BOFH series excellent
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Old 23 July 2009, 04:55 PM   #9
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Quote:
Originally Posted by idk01 View Post
HAHAHHA, Sounds like a revival of the BOFH series excellent
Dave,

BOFH is alive and well - http://www.theregister.co.uk/odds/bofh/
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Old 23 July 2009, 05:06 PM   #10
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:l ol:
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Old 23 July 2009, 05:09 PM   #11
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Great calls! Brings me make to my customer service days...I dont know whether to laugh or cry.


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Old 23 July 2009, 05:20 PM   #12
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Quote:
Originally Posted by Gerry View Post
Dave,

BOFH is alive and well - http://www.theregister.co.uk/odds/bofh/
Nice one Gerry, Man we use to with these years ago, way back before the Internets good old BBS's back then were awesome



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Old 23 July 2009, 08:14 PM   #13
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Old 24 July 2009, 12:15 AM   #14
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Very good!!!
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