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22 July 2009, 02:53 AM | #1 |
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REAL tech support calls
I found a link to this on my home page so decided to take a look. Found some of them kind of funny so decided to post it here because a few of you might enjoy it:
The following are a number of transcribed conversations to technical support departments: -- Tech support: What kind of computer do you have? Christine says: A white one... =============== Customer: Hi, this is Maureen. I can't get my diskette out. Tech support: Have you tried pushing the Button? Customer: Yes, sure, it's really stuck. Tech support: That doesn't sound good; I'll make a note. Customer: No , wait a minute.. I hadn't inserted it yet... it's still on my desk.. Sorry.... =============== Tech support: Click on the 'My Computer' icon on to the left of the screen. Customer: Your left or my left? =============== Tech support: Good day. How may I help you? Male customer: Hello... I can't print. Tech support: Would you click on "start" for me and --. Customer: Listen pal, don't start getting technical on me! I'm not Bill Gates. ============== Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer.' I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it... ============== Customer: I have problems printing in red... Tech support: Do you have a color printer? Customer: Aaaah.....................thank you. =============== Tech support: What's on your monitor now, ma'am? Customer: A teddy bear my boyfriend bought for me at Woolies.. =============== Customer: My keyboard is not working anymore. Tech support: Are you sure it's plugged into the computer? Customer: No. I can't get behind the computer. Tech support: Pick up your keyboard and walk 10 paces back. Customer:! OK Tech support: Did the keyboard come with you? Customer: Yes Tech support: That means the keyboard is not plugged in. Is there another keyboard? Customer: Yes, there's another one here. Ah...that one does work... =============== Tech support: Your password is the small letter "a" as in apple, a capital letter V as in Victor, the number 7. Customer: Is that 7 in capital letters ? =============== Customer: I can't get on the Internet. Tech support: Are you sure you used the right password? Customer: Yes, I'm sure. I saw my colleague do it. Tech support: Can you tell me what the password was? Customer: Five stars. =============== Tech support: What anti-virus program do you use? Customer: Netscape. Tech support: That's not an anti-virus program. Customer: Oh, sorry...Internet Explorer. =============== Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears. =============== Tech support: How may I help you? Customer: I'm writing my first e-mail. Tech support: OK, and what seems to be the problem? Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it? =============== A woman customer called the Canon help desk with a problem with her printer: Tech support: Are you running it under Windows? Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine." =============== And last, but not least... Tech support: "Okay Mickey, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P " to bring up the Program Manager." Customer: I don't have a P. Tech support: On your keyboard, Colin. Customer: What do you mean? Tech support: "P".....on your keyboard, Colin. Customer: I'M NOT GOING TO DO THAT!! |
22 July 2009, 03:38 AM | #2 |
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22 July 2009, 03:41 AM | #3 |
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22 July 2009, 06:15 AM | #4 |
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Then there's this classic:
Caller: My computer won't work. TS: What seems to be the problem? Caller: When I push the button to turn it on, nothing happens. TS: Are you at the computer now? Caller: Yes. TS: Is the computer plugged in? Caller: I don't know. How can I tell? TS: Do you see the black cord coming out of the back of the comuter? Caller: I think so. TS: Follow that cord to the end and see if it plugs into a socket in the wall. Caller: It's too dark to do that. All the power is out and I can't turn the lights on. TS: Then here's what you do. Get a big box, preferably the one that the computer came in. Box up the computer, the monitor (that's the TV-like screen), the keyboard, and any other parts that came with the computer. Seal the box. Caller: OK. Then what? TS: As soon as you can, take the computer back to the store where you bought it. YOU ARE TOO FREAKIN' STUPID TO OWN A COMPUTER.
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22 July 2009, 06:37 AM | #5 |
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22 July 2009, 06:39 AM | #6 | |
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Glad you all enjoyed those so far
Quote:
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22 July 2009, 07:22 AM | #7 |
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22 July 2009, 05:51 PM | #8 |
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HAHAHHA, Sounds like a revival of the BOFH series excellent
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23 July 2009, 04:55 PM | #9 |
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23 July 2009, 05:06 PM | #10 |
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:l ol:
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23 July 2009, 05:09 PM | #11 |
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Great calls! Brings me make to my customer service days...I dont know whether to laugh or cry.
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23 July 2009, 05:20 PM | #12 | |
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Quote:
Dave.
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23 July 2009, 08:14 PM | #13 |
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24 July 2009, 12:15 AM | #14 |
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Very good!!!
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