Thoughts on this Deal Gone Bad

[Gob Bluth]

So here's the story, I posted the following for sale ad on another watch forum:

For sale is a D Serial (late 2005) GMT Master II in excellent condition with both a pepsi and coke bezel (both bezels in perfect condition). The watch comes with all paperwork, boxes, cloths, bezel protector, booklets, etc. This is the total package as you would receive from an AD. The bracelet is super tight and the crystal is perfect.

I spoke to the buyer on the phone and via pm and he never mentioned anything regarding the bezel inserts or bezel(s). Anyways, he received the watch today and I get a message saying the watch is beautiful but I misrepresented the package (essentially he only bought my GMT II b/c he thought it came with 2 bezels, one with the coke insert and the other with the pepsi insert). I'm refunding the money. Assuming a bezel costs roughly $500-$600+ I feel like it's a little ridiculous for him to have expected 2 separate bezels when I was asking $3800.

Is it wierd that this made my blood boil? Would anyone else assume that the above FS ad meant you were getting 2 separate bezels? I understand that perhaps I should have written "bezel inserts" and won't ever assume anything like that again.

[TurboWatch]

"both bezels in perfect condition" from your ad could be mistaken.

[DAVIDSW]

IMHO. It is very important to "break down" listings to exactly word for word what is in the package.

I guess his arguement would be

A BEZEL and A INSERT is 2 different things....

I would have assumed insert but I could definately see how someone would expect a entire bezel....

[valentine]

I can see both sides...perhaps he didnt know the cost of a genuine rolex bezel...but I guess when you really know watches as most on the forum do..it would be pretty much common sense for that price that you were referring to the "inserts"...but good on you for being an honest person and making it right...but I can see your frustration. Hope it all goes well. there is a HUGE difference between a 600.00+ complete bezel and an 80.00 insert

[mretzloff]

I think you're in the right here. Anyone who knows watches would have assumed you mean "bezel insert". Next time, clarify just to be certain.

[Watchdog]

When I read your ad, I assumed bezel insert. However, as others have said, I guess I can see what the buyer is saying--although getting two BEZELS with ANY watch would have been something I certainly would have asked about in phone conversations or emails.

Sorry it didn't work out for you. But you're a good guy for making the refund. I would do the same.

[jms_w]

I'm sorry but I had to read this a few times to understand. It is definitely unreasonable to expect a watch with that price to include the 2 "bezels" versus 2 "bezel inserts". Bezels are expensive but the buyer is probably naive to that fact. I guess you've now learned that you can't assume that buyers are as knowledgeable as TRF members that would understand what you really meant.

[DadsWatch72]

I would check out the watch when I get it back. Hopefully he isn't using that as an excuse to get his hands on the watch and change parts. GL

[Gob Bluth]

Maybe it was meant to be that I keep the Pepsi GMT and unload my Omega Planet Ocean instead. The PO is fairly similar in looks to my Sea Dweller. SD and GMT are discontinued classics.

[mretzloff]

Originally Posted by Gob Bluth

Maybe it was meant to be that I keep the Pepsi GMT and unload my Omega Planet Ocean instead. The PO is fairly similar in looks to my Sea Dweller. SD and GMT are discontinued classics.

Have you given the refund yet? If not, tell him to forget it. It's his fault for not knowing better.

[Gob Bluth]

Good call DadsWatch! The thought had not crossed my mind. That would be the biggest dick move of all time.

[Taffi Abernathy]

This sounds like miscommunication, whereby you're boiling because you assumed this buyer knew your intent. Why would you assume he knew what was included if you didn't spell it out? While you are free to feel anyway you choose, I recommend you rethink the situation. You and he probably feel very much the same way, angry and misunderstood. Next time don't assume, spell out the details.

[greekbum]

Your original pictures never showed any bezel or insert.1 would have to assume an insert.If I thought it was the whole bezel assembly I would have asked you for a picture of it or at least clarified it with you the seller. Its odd and not common for someone to have a whole spare bezel and insert on a d series watch.So do you eat the shipping as well?O well these things happen and hopefully you get your watch back as you shipped it the buyer gets his funds back and you find a new buyer and all is good

[DadsWatch72]

I agree that is doesn't sound right. If I buy something expensive, I am full of questions. I want to know everything. For them not to ask is suspicious.

[valentine]

Originally Posted by DadsWatch72

I would check out the watch when I get it back. Hopefully he isn't using that as an excuse to get his hands on the watch and change parts. GL

good point! i always give everyone the benefit of the doubt...but I would make him ship the watch back and make sure it is just as it was before issuing the refund..

[Gob Bluth]

If it makes any difference the buyer had 1 post to his credit on the other forum, which to me means he is either inexperienced or could have a few tricks up his sleeve. This will teach me to deal w/ non-established forum members.

[WatchSnob]

I have to side with the seller as you said "with both a pepsi and coke bezel (both bezels in perfect condition)" both bezels... You did not say inserts. Yes it woulda been a smoking deal but smoking deals can be found every now and then. You meant inserts and you put bezels, bezels and inserts are not one and the same.
If I was the buyer I think I would feel a bit mislead as well.

Anyway its clear you did not try to scam anyone nor do I think he did but I do think you owe him a full refund.

It happens and life goes on :)

[chriseskew24]

I would have asumed inserts. But that is just me..

[DadsWatch72]

I have heard of a pepsi bezel. Is there a coke too? I don't know, but then again I would have asked.

[greekbum]

What form of payment did you accept?

[Taffi Abernathy]

Originally Posted by Gob Bluth

If it makes any difference the buyer had 1 post to his credit on the other forum, which to me means he is either inexperienced or could have a few tricks up his sleeve. This will teach me to deal w/ non-established forum members.

I think a more constructive lesson to take away would be to clarify expectations and details prior to finalizing your arrangements. Inexperience is no crime, after all, we were all neophytes at some time or other. Good luck with your future arrangements.

[Watchdog]

Originally Posted by DadsWatch72

I have heard of a pepsi bezel. Is there a coke too? I don't know, but then again I would have asked.

Pepsi is blue and red. Coke is black and red.

[Gob Bluth]

Originally Posted by Taffi Abernathy

I think a more constructive lesson to take away would be to clarify expectations and details prior to finalizing your arrangements. Inexperience is no crime, after all, we were all neophytes at some time or other. Good luck with your future arrangements.

I guess the problem is that I expected that the buyer knew the ad meant 2 bezel inserts. The thought that it could be misconstrued never crossed my mind (prior to receiving his email). And yes, you're right regarding dealing with newer members.

[DadsWatch72]

Originally Posted by kingkongkelley

Pepsi is blue and red. Coke is black and red.

Pepsi can is red and blue. Coke can is red and white. I don't get the coke bezel being red and black. There is no black on a Coke can.

[Watchdog]

Originally Posted by DadsWatch72

Pepsi can is red and blue. Coke can is red and white. I don't get the coke bezel being red and black. There is no black on a Coke can.

Ah, little cricket, you pose the eternal question.

[allanofcalifornia]

I think you did the right thing by refunding his money. When I read the ad and looked at the pictures, I assumed an extra bezel and an extra coke bezel insert. I would have asked though to be sure.

There are three reasons why I assumed this:

1. The first picture in the ad shows 2 watches and 2 bezels with inserts
2. The extra bezel insert is not shown in any of the pictures
3. The members on TRF are very knowledgeable and if they specifically stated bezel, then I assume they meant bezel

Allan

[Gaijin]

Based upon reading your ad. I would have expected two bezels.

[ral]

Originally Posted by DadsWatch72

Pepsi can is red and blue. Coke can is red and white. I don't get the coke bezel being red and black. There is no black on a Coke can.

TADA!



Seriously though, this can came out long after they started calling the Black/Red GMT bezel a "Coke".

[Andad]

Hi Ross,

I don't see 'bezel insert' listed in the ad only (both bezels in perfect condition). I would have expected two complete bezels, one with a pepsi insert and one with a coke insert. Given the possible price range of this model and the fact that a spare complete bezel with insert might be a selling point for a quick sale I don't see where the buyer has erred.
IMO if you had sent me just an extra bezel insert I might have thought that you might be scamming me. I would, however, very likely have asked for clarification prior to purchase but your ad seems pretty clear cut.
I doubt the buyers intention is to swap any parts.

For sale is a D Serial (late 2005) GMT Master II in excellent condition with both a pepsi and coke bezel (both bezels in perfect condition). The watch comes with all paperwork, boxes, cloths, bezel protector, booklets, etc. This is the total package as you would receive from an AD. The bracelet is super tight and the crystal is perfect.

[TempoKing]

Trying to see if I would have expected two bezels ?

For sale
is a D Serial (late 2005)
GMT Master II
in excellent condition

with both a pepsi and coke bezel

(both bezels in perfect condition).

The watch comes with all paperwork,
boxes, cloths, bezel protector, booklets, etc.
This is the total package as you would receive
from an AD.
The bracelet is super tight and the crystal is perfect.


I would have expected both as the ad offers...sorry Ross