<<< two Rolex in one month off to RSC >>>

[brandrea]

Two Rolex malfunctions in under two months

So my wife Andrea wears the lucky 3 Submariner 114060 that I won here on a TRF giveaway and also she wears a 34mm date ( also a model year 2017ish).

A few weeks ago, her Submariner stopped … as in dead stop. Winding it did nothing, slight shake nothing, so off to service it goes. On the plus side we got it back in about 3 weeks and it’s been running great ever since. Full Service required.

Then, yesterday Andrea says to me “can you set my watch, the date is stuck between numbers”…. Sure enough, the date wont move. The watch is running, it winds well, but I can’t change the date by either advancing the hour hand or using the second position to jump the hour hand

Looks like I’m headed to RSC again

It’s funny because a couple of years ago I started thinking about the cost of maintenance relative to my collection, and it was at that point I decided to pair back a bit. That wasn’t the only reason, but it was one.

Anyway, you folks with large collections (the ones who actually keep your watches beyond warranty) must feel my pain

Anyway, just thought I’d share.

[watchwatcher]

Oh, I've had to have several of my watches serviced...both Rolex and Tudor.

But never two at a time.

[ZOOK]

Yikes, two at once. I hope all goes smoothly, Brian.

[brandrea]

Originally Posted by watchwatcher

Oh, I've had to have several of my watches serviced...both Rolex and Tudor.

But never two at a time.

Originally Posted by ZOOK

Yikes, two at once. I hope all goes smoothly, Brian.

Thanks fellas … when I get her Date back, I’m not letting her set the time

[Dan Pierce]

Hoping you get a faster than expected turnaround, Brian!
dP

[S.Explorer]

You need to go the opposite way and expand your collection - so you still have a choice of Rolexes to wear should a few go in for service!

[enjoythemusic]

^^^. this... from experience... this.

Like owning exotic cars, surely you need to have a few...

[Harry-57]

I've had a Rolex movement failure every 2 years on average, two being warranty jobs, one requiring a service. At least they are worth repairing, which is a positive. My failures have all been 31 based movements.

Like you Brian, I've also been pondering potential service costs in the medium to long term and reconciling them against my need to own multiple watches. I have paired back a bit but I think there's still some slimming to go. I doubt I'll ever manage to come down to a single digit multi brand collection.

[alphadweller]

Sorry to hear Brian. I've yet to experience malfunction with my Rolex pieces. However, I'm prepared to face the bills when the time comes. Money for whisky, money for ice, as they say .

[Cru Jones]

When it rains, it pours. :-(

Just to say, I don’t remember the 321 or Snoopy needing servicing…. Hahahahahah, just kidding, Brian. I’m glad Andrea will have those watches in top shape.

[Gerry62]

I hope all goes smoothly amico mio

[Maleg]

Originally Posted by Harry-57

I've had a Rolex movement failure every 2 years on average, two being warranty jobs, one requiring a service. At least they are worth repairing, which is a positive. My failures have all been 31 based movements.

Like you Brian, I've also been pondering potential service costs in the medium to long term and reconciling them against my need to own multiple watches. I have paired back a bit but I think there's still some slimming to go. I doubt I'll ever manage to come down to a single digit multi brand collection.

That's terrible luck! Every two years is bad product performance. My 5513 went 22 years without a service (it just never came up, until it didn't work).

As for being worth the repairs. I had a Timex repaired for $5 equivilent in Dubai fifteen years ago. Was worth it.

[subtona]

I feel your pain Brian.

My girlfriend’s grand seiko stopped working two weeks ago and my submariner stopped working 3 days ago.

It’s been many years since I have had to visit the prince of darkness service center here in nyc.

[Harry-57]

Originally Posted by Maleg

That's terrible luck!

All mainsprings.

[Chiboy]

That's a bummer. When I first joined TRF, I wondered how folks justify insuring and maintaining these 10-20 watch collections. I just can't imagine some of these watches that are supposed to be serviced every few years, and the folks who wear them once or twice a year. But I am guessing most folks with big collections don't get them serviced very often and probably don't insure them.

[jacowestt]

Sounds like you’ve had a rough streak with Andrea’s watches, but hey, at least the Submariner is back and running strong after service! It’s rare for two malfunctions in such a short time, especially for Rolex, but it does happen. The date issue on the 34mm sounds like a problem with the date-change mechanism, probably nothing catastrophic, but still inconvenient.

Your point about maintenance costs and keeping watches long-term is spot on. For collectors who don’t flip pieces often, factoring in the cost and hassle of service is just part of the game, but it does make you think twice about holding onto too many pieces. It’s especially true for older models or heavily worn watches that might see more wear-and-tear.

On the bright side, having a trusted RSC nearby is a lifesaver. It’s good that Rolex service tends to be efficient, even if it’s not cheap. And Andrea’s lucky 3 Sub is clearly a special one, it’s already been battle-tested and back stronger than ever!

Hopefully, the 34mm Date gets sorted soon and stays trouble-free. Sometimes these hiccups can feel like a test of patience, but they’re also a reminder that even the most robust watches need TLC every now and then. Hang in there, your collection is still enviable!

[Calatrava r]

Watches need regular service like any other mechanism. It is a pain when more than one goes out of whack, but with larger collections it is a regular occurrence that one will need something. Hope they are back soon in good working order.

[996marty]

That’s not good news for two to need attention in such a small time frame. Hopefully when both have been looked at you get years of enjoyment from them

[brandrea]

Originally Posted by Dan Pierce

Hoping you get a faster than expected turnaround, Brian!
dP

Thanks buddy

Originally Posted by S.Explorer

You need to go the opposite way and expand your collection - so you still have a choice of Rolexes to wear should a few go in for service!

Originally Posted by enjoythemusic

^^^. this... from experience... this.

Like owning exotic cars, surely you need to have a few...

Enablers ….

[brandrea]

Originally Posted by Harry-57

I've had a Rolex movement failure every 2 years on average, two being warranty jobs, one requiring a service. At least they are worth repairing, which is a positive. My failures have all been 31 based movements.

Like you Brian, I've also been pondering potential service costs in the medium to long term and reconciling them against my need to own multiple watches. I have paired back a bit but I think there's still some slimming to go. I doubt I'll ever manage to come down to a single digit multi brand collection.

I’m done to three now and Andrea has these two. I’m hopeful for a “service break” after this

Originally Posted by alphadweller

Sorry to hear Brian. I've yet to experience malfunction with my Rolex pieces. However, I'm prepared to face the bills when the time comes. Money for whisky, money for ice, as they say .

I like your anecdote

Originally Posted by Cru Jones

When it rains, it pours. :-(

Just to say, I don’t remember the 321 or Snoopy needing servicing…. Hahahahahah, just kidding, Brian. I’m glad Andrea will have those watches in top shape.

The Snoopy didn’t last long enough to need a cleaning

Originally Posted by Gerry62

I hope all goes smoothly amico mio

Thank you my friend

Originally Posted by Maleg

That's terrible luck! Every two years is bad product performance. My 5513 went 22 years without a service (it just never came up, until it didn't work).

As for being worth the repairs. I had a Timex repaired for $5 equivilent in Dubai fifteen years ago. Was worth it.

See, I was hoping for something more like this ^^^

[brandrea]

Originally Posted by subtona

I feel your pain Brian.

My girlfriend’s grand seiko stopped working two weeks ago and my submariner stopped working 3 days ago.

It’s been many years since I have had to visit the prince of darkness service center here in nyc.

Oh man, sorry to hear this. I hope you get them back before the holidays. Did your girlfriends GS have to go back to Japan for service?

Originally Posted by Harry-57

All mainsprings.

Most likely.

[brandrea]

Originally Posted by Chiboy

That's a bummer. When I first joined TRF, I wondered how folks justify insuring and maintaining these 10-20 watch collections. I just can't imagine some of these watches that are supposed to be serviced every few years, and the folks who wear them once or twice a year. But I am guessing most folks with big collections don't get them serviced very often and probably don't insure them.

I suspect you’re right on point with the service/insurance. I also suspect that some people here aren’t long term owners

Yes it’s a bummer but I guess it’s part of the joy of ownership

[brandrea]

Originally Posted by jacowestt

Sounds like you’ve had a rough streak with Andrea’s watches, but hey, at least the Submariner is back and running strong after service! It’s rare for two malfunctions in such a short time, especially for Rolex, but it does happen. The date issue on the 34mm sounds like a problem with the date-change mechanism, probably nothing catastrophic, but still inconvenient.

Your point about maintenance costs and keeping watches long-term is spot on. For collectors who don’t flip pieces often, factoring in the cost and hassle of service is just part of the game, but it does make you think twice about holding onto too many pieces. It’s especially true for older models or heavily worn watches that might see more wear-and-tear.

On the bright side, having a trusted RSC nearby is a lifesaver. It’s good that Rolex service tends to be efficient, even if it’s not cheap. And Andrea’s lucky 3 Sub is clearly a special one, it’s already been battle-tested and back stronger than ever!

Hopefully, the 34mm Date gets sorted soon and stays trouble-free. Sometimes these hiccups can feel like a test of patience, but they’re also a reminder that even the most robust watches need TLC every now and then. Hang in there, your collection is still enviable!

Thanks, I appreciate this. I’m pretty settled on the small collection I have now (321, Sub, BLRO). I have a “strict” one in ~ one out rule now… we’ll see if that holds

You’re right, it’s not the end of the world just a bit unlucky in timing I suppose and it is nice that RSC is right here and they are always a pleasure to work with.

I’m hoping we can get Andrea’s Date back in time for the holidays … she loves that watch

[brandrea]

Originally Posted by Calatrava r

Watches need regular service like any other mechanism. It is a pain when more than one goes out of whack, but with larger collections it is a regular occurrence that one will need something. Hope they are back soon in good working order.

Originally Posted by 996marty

That’s not good news for two to need attention in such a small time frame. Hopefully when both have been looked at you get years of enjoyment from them

Thanks guys, fingers crossed for a quick turnaround

[1st amg]

Oh boy....Rolex Service will be happy with charging your credit card! Make sure to ask for a little extra swag, sometimes they might give you a bonus pouch, gloves etc. Are you getting them to do the full service while there? Polish etc? I would, but that's me.

[travisb]

Sorry to hear. That's gonna tighten up the Christmas budget.
Hopefully smooth sailing for you both from here on out.

[Jets_fan44]

What a bummer. On the bright side, another service pouch to add to the collection.

[MrGoat]

Dang, that sucks brother. Let me know if Andrea wants to borrow the Sea-Dweller or Bluesy.


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[Easy E]

At least the turn around was pretty quick.

[1William]

Such is ownership. Not fun but part of it. I have utilized RSC over the years but typically if I have a service issue it is within the first bit of ownership or so far down the road it was time. Typically once things are sorted out they go a long time.