Stem sticks when trying to change time

[Rbernst929]

HI all. I have a Rolex DJ about 5 years old (already serviced this year by Rolex NY this year). When I pull out the stem to wind it, its fine but when I pull it out further to try and set the time hands, it wont move. Sometimes it does, but most times it doesnt. Is there some oil or WD 40 I can spray the stem with that is safe, or does it have to go back to Rolex? Thanks. -Bob.

[Watch Professor]

I would send it back to Rolex NY as it's probably still under the service warranty. I would definitely not spray it will WD 40. It might dissolve the seals.

[Browining]

Try turning the stem the opposite way of winding a small amount before pulling the stem out further.

Browning

[sandytn]

Originally Posted by Watch Professor

I would send it back to Rolex NY as it's probably still under the service warranty. I would definitely not spray it will WD 40. It might dissolve the seals.

+ 1. Just send it back to RSC.

[deserted]

Could be a threading problem , send it in, RSC should correct the problem...

[Rbernst929]

Thanks for your responses. I figured I would have to send it back, although I dont want to be without it. I will see how it goes.....-Bob.

[Tools]

Originally Posted by Rbernst929

Thanks for your responses. I figured I would have to send it back, although I dont want to be without it. I will see how it goes.....-Bob.

There are a few gears and detents that need to slip and slide around to disengage the hands from the main handstack gears and into setting position..

You need to pull the stem out with some authority, although not recklessly... and sometimes, back in and out again to ensure it all aligns properly..

Sometimes it's just technique...