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omercatal · 17 June 2007, 07:50 PM

Hello, I lost garantie paper previous month and I visited rolex web page (rolex.com) for finding a solution, but very very interesting no any e-mail address for communication between customer and rolex on rolex web page (no authorized rolex cervice in Turkey), I want a new garantie paper, what can I do for this... thank you

Welshwatchman · 17 June 2007, 07:59 PM

Hi

I don't think you can obtain a replacement set of original guarantee papers.

The next time the Rolex is due for a service make sure it goes to a RSC and you will get service documentation with the watch including the serial number on the doc. This is partially makes up for the lost guarantee papers by giving it some provenance if and when you wish to sell the watch.

padi56 · 17 June 2007, 08:16 PM

Paul is correct on this one but if I remember at one time in the UK you could.But only for the original owner with bill of sale but they charged a fee.

omercatal · 17 June 2007, 08:33 PM

thank you for your explanation

omercatal · 18 June 2007, 05:25 PM

.

omercatal · 22 June 2007, 11:49 PM

hello again members, I am very very hapy, why, because, I found it

17 June 2007, 07:50 PM	#1
omercatal "TRF" Member Join Date: Jun 2007 Location: turkey Posts: 7	I lost the garantie paper Hello, I lost garantie paper previous month and I visited rolex web page (rolex.com) for finding a solution, but very very interesting no any e-mail address for communication between customer and rolex on rolex web page (no authorized rolex cervice in Turkey), I want a new garantie paper, what can I do for this... thank you

17 June 2007, 07:59 PM	#2
Welshwatchman "TRF" Member Join Date: Apr 2006 Real Name: Paul Location: Wales, UK Posts: 14,578	Hi I don't think you can obtain a replacement set of original guarantee papers. The next time the Rolex is due for a service make sure it goes to a RSC and you will get service documentation with the watch including the serial number on the doc. This is partially makes up for the lost guarantee papers by giving it some provenance if and when you wish to sell the watch. __________________ ..33

17 June 2007, 08:16 PM	#3
padi56 "TRF" Life Patron Join Date: Jun 2005 Real Name: Peter Location: Llanfairpwllgwyng Watch: ing you. Posts: 53,063	Paul is correct on this one but if I remember at one time in the UK you could.But only for the original owner with bill of sale but they charged a fee. __________________ ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder

17 June 2007, 08:33 PM	#4
omercatal "TRF" Member Join Date: Jun 2007 Location: turkey Posts: 7	thank you for your explanation

18 June 2007, 05:25 PM	#5
omercatal "TRF" Member Join Date: Jun 2007 Location: turkey Posts: 7	.

22 June 2007, 11:49 PM	#6
omercatal "TRF" Member Join Date: Jun 2007 Location: turkey Posts: 7	hello again members, I am very very hapy, why, because, I found it

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