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tomchicago · 12 April 2011, 03:12 AM

I have a WG DD that needs a ding polished out of a lug. Should I ship to Dallas or do you all think I can just walk it over to Chicago Service Center?

HKtoter · 12 April 2011, 03:18 AM

Send it to Bob Ridley

Dr. Robert · 12 April 2011, 03:29 AM

Does the Chicago RSC have the same polishing machine as RSC Dallas?
If they don't....don't take any chances, have RSC Dallas or NYC do it.
Just my dos centavos.

tomchicago · 12 April 2011, 03:30 AM

What's the deal with Bob Ridley?

MrCowboy99 · 12 April 2011, 04:20 AM

Dallas hands down

mlb · 12 April 2011, 04:48 AM

Where is the Chicago one located?

etp095 · 12 April 2011, 04:58 AM

Quote:

Originally Posted by mlb

Where is the Chicago one located?

30 north michigan,suite 601.

etp095 · 12 April 2011, 05:01 AM

Quote:

Originally Posted by tomchicago

What's the deal with Bob Ridley?

he's kind of a rolex watch guru,if you talk to him,you'd probably have him do your service.send him an email,he'll call you and discuss your watch service needs.he also does service on watches that aren't supported by the manufacturer anymore.

p_mcgee · 12 April 2011, 07:39 AM

Its up to you, but I elected to walk over to Chicago RSC rather than ship to Dallas or NYC. Turnaround time is weeks faster, you can chat with them in person about what needs to be done beforehand, no shipping risks, and they have a solid reputation. The price should be around the same whichever you choose.

BlackhawksBrian · 7 November 2011, 11:19 AM

p_mcgee how did it workout? and how much did it cost?

p_mcgee · 7 November 2011, 11:43 AM

Chicago (Sutter's) did a nice job on my GMT. Came back looking almost like new. The only catch was that I found out later their warranty isn't transferable. Probably won't be selling that watch in the next 2 years, but it would have been nice to know that in advance.

So, for small adjustments, bezel insert changes, etc I'll continue to use Chicago. They were nice enough to resize my sub-c for free. For big jobs, its off to Dallas.

gwozhog · 7 November 2011, 11:51 AM

I dont see why Dallas would be any better than Chicago. They should have the same equipment and there watch guys should have the same training. I realize some techs are better than others but its not like you even know which tech is going to service your watch. I would go to Chicago and be very clear what your wants and needs are ahead of time.

tomchicago · 8 November 2011, 01:35 AM

I don't deal with Sutter's anymore.

View Poll Results: WG DD Lug Polish Out Ding:
Walk over to Chicago Service Center-- they are good.	12	54.55%
Send in to Dallas RSC-- don't take chances.	10	45.45%
Voters: 22. You may not vote on this poll

12 April 2011, 03:12 AM	#1
tomchicago Banned Join Date: Feb 2010 Location: Chicago Watch: 16710BLRO, 214270. Posts: 2,717	Chicago or Dallas Lug Polish I have a WG DD that needs a ding polished out of a lug. Should I ship to Dallas or do you all think I can just walk it over to Chicago Service Center?

12 April 2011, 03:18 AM	#2
HKtoter "TRF" Member Join Date: Aug 2010 Real Name: Steve Location: Roll Tide Watch: 16710 Pepsi Posts: 1,025	Send it to Bob Ridley __________________ LUG HOLE LOYALIST

12 April 2011, 03:29 AM	#3
Dr. Robert 2024 SubLV41 Pledge Member Join Date: Dec 2009 Real Name: Bob Location: U.S.A. Watch: 1655 Posts: 64,285	Does the Chicago RSC have the same polishing machine as RSC Dallas? If they don't....don't take any chances, have RSC Dallas or NYC do it. Just my dos centavos. __________________ Founder & Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

12 April 2011, 04:20 AM	#5
MrCowboy99 "TRF" Member Join Date: Mar 2008 Real Name: Mac Location: Dallas, Texas Posts: 1,367	Dallas hands down __________________ I do not offer or provide any Rolex investment advice or opinion regarding the nature, potential, value, suitability or profitability of any particular watch, collections of watches, transaction or investment watch collecting strategy, and you shall be fully responsible for any watch decisions you make, and such decisions will be based solely on your evaluation of your financial circumstances, watch objectives, risk tolerance, and what looks good in yoru opinion on your wrist.

12 April 2011, 03:30 AM	#4
tomchicago Banned Join Date: Feb 2010 Location: Chicago Watch: 16710BLRO, 214270. Posts: 2,717	What's the deal with Bob Ridley?

12 April 2011, 04:48 AM	#6
mlb Member Join Date: Mar 2007 Real Name: Mike Location: Chicago, Illinois Watch: DJ Posts: 753	Where is the Chicago one located?

12 April 2011, 07:39 AM	#9
p_mcgee "TRF" Member Join Date: Oct 2010 Location: Chicago Posts: 2,150	Its up to you, but I elected to walk over to Chicago RSC rather than ship to Dallas or NYC. Turnaround time is weeks faster, you can chat with them in person about what needs to be done beforehand, no shipping risks, and they have a solid reputation. The price should be around the same whichever you choose.

7 November 2011, 11:19 AM	#10
BlackhawksBrian Banned Join Date: Nov 2011 Location: Chicago Posts: 9	p_mcgee how did it workout? and how much did it cost?

7 November 2011, 11:43 AM	#11
p_mcgee "TRF" Member Join Date: Oct 2010 Location: Chicago Posts: 2,150	Chicago (Sutter's) did a nice job on my GMT. Came back looking almost like new. The only catch was that I found out later their warranty isn't transferable. Probably won't be selling that watch in the next 2 years, but it would have been nice to know that in advance. So, for small adjustments, bezel insert changes, etc I'll continue to use Chicago. They were nice enough to resize my sub-c for free. For big jobs, its off to Dallas.

7 November 2011, 11:51 AM	#12
gwozhog "TRF" Member Join Date: Apr 2011 Location: Point Blank, TX Posts: 2,894	I dont see why Dallas would be any better than Chicago. They should have the same equipment and there watch guys should have the same training. I realize some techs are better than others but its not like you even know which tech is going to service your watch. I would go to Chicago and be very clear what your wants and needs are ahead of time.

8 November 2011, 01:35 AM	#13
tomchicago Banned Join Date: Feb 2010 Location: Chicago Watch: 16710BLRO, 214270. Posts: 2,717	I don't deal with Sutter's anymore.

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