The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > General Topics > Open Discussion Forum

Reply
 
Thread Tools Display Modes
Old 5 January 2012, 03:14 AM   #1
Gretsch
Member
 
Join Date: May 2011
Location: Colorado
Watch: SubC LV & 16600
Posts: 229
Salesforce

God I hate this stupid "sales tool". It's a total wast of time, makes doing your job harder, and is a used by incompetent micromanagers. There is a special place in hell for the creators of this worthless product.

End of rant.

Opinions.
Gretsch is offline   Reply With Quote
Old 5 January 2012, 03:50 AM   #2
rr-nyc
Liar & Ratbag
 
Join Date: Nov 2009
Real Name: Renato
Location: NYC / Miami Beach
Watch: Rolex Daytona
Posts: 5,344
Salesforce is by far the best CRM available. I have used several over the last 15 years and this one makes sense. While I understand it can be used to micromanage, there are far better uses for the program. Those who use it to micromanage have completely missed the point and shouldn't be in management to begin with.

To be able to delegate tasks, follow up and to confirm actions are taken are hugely important to any sales organization. It allows sales reps to better understand where they are in the sales process and makes for better forecasting. It also makes ordering and manufacturing more efficient while allowing a company to trim down unnecessary inventory.
rr-nyc is offline   Reply With Quote
Old 5 January 2012, 03:52 AM   #3
azguy
Banned
 
Join Date: Sep 2011
Real Name: -------
Location: -------
Watch: ---------
Posts: 12,609
Quote:
Originally Posted by Gretsch View Post
God I hate this stupid "sales tool". It's a total wast of time, makes doing your job harder, and is a used by incompetent micromanagers. There is a special place in hell for the creators of this worthless product.

End of rant.

Opinions.
It's much better for notes from a meeting than an old torn up business card or a stained cocktail napkin
azguy is offline   Reply With Quote
Old 5 January 2012, 04:15 AM   #4
wantonebad
2024 SubLV41 Pledge Member
 
wantonebad's Avatar
 
Join Date: Nov 2007
Location: USA
Watch: 126600, 116500LN
Posts: 12,849
visualforce developers make serious money, but the real beauty of SF is you don't need to be a VF coder to develop in salesforce. CRM platforms, whether locally loaded DB's or cloud-based web portals, by their very nature are flawed tools. Because it's all about connecting the dots and "drilling-down" to the data you want/need. People have their own idea of what that data is and what works and doesn't work. Moreover they change their minds which makes maintenance and updating a nightmare. But of all the tools out there, salesforce is about the best I've seen, JMHO.

***EDITED TO ADD
My biggest issue with SF is the lack of a viable back-end. Yes there are many 3rd party tools, that preform well at a price, but there is a real need for a robust reporting and proprietary data tool, data loader doesn't cut it and Informatica is like using a bazooka to kill a mosquito. That said where there is a will there is a way...
__________________
"I'm kind of a big deal...
on a fairly irrelevant social media site
that falsely inflates my fragile ego"
wantonebad is offline   Reply With Quote
Old 5 January 2012, 04:24 AM   #5
taughtmepatience
"TRF" Member
 
taughtmepatience's Avatar
 
Join Date: Jul 2009
Location: CA
Posts: 130
Quote:
Originally Posted by Gretsch View Post
God I hate this stupid "sales tool". It's a total wast of time, makes doing your job harder, and is a used by incompetent micromanagers. There is a special place in hell for the creators of this worthless product.

End of rant.

Opinions.

If you hate Salesforce, you should try Seibel. Siebel is the worst program I've ever dealt with. period.
__________________
taught.

14060M COSC
Officina Del Tempo
taughtmepatience is offline   Reply With Quote
Old 5 January 2012, 04:30 AM   #6
Gretsch
Member
 
Join Date: May 2011
Location: Colorado
Watch: SubC LV & 16600
Posts: 229
Yeah, the issue is clearly how mgt. uses the tool...and how it's set up. The way my old company implemented it was f'ing stupid. I'm sitting in training for my new company now and I'm having flashbacks to how my old company used it. Chatter however is, IMHO totally worthless no matter how it's implemented, but I hate twitter too.
Gretsch is offline   Reply With Quote
Old 5 January 2012, 04:31 AM   #7
wantonebad
2024 SubLV41 Pledge Member
 
wantonebad's Avatar
 
Join Date: Nov 2007
Location: USA
Watch: 126600, 116500LN
Posts: 12,849
Quote:
Originally Posted by taughtmepatience View Post
If you hate Salesforce, you should try Seibel. Siebel is the worst program I've ever dealt with. period.
Couldn't agree more!!
__________________
"I'm kind of a big deal...
on a fairly irrelevant social media site
that falsely inflates my fragile ego"
wantonebad is offline   Reply With Quote
Old 5 January 2012, 06:21 AM   #8
threemonkeys
"TRF" Member
 
threemonkeys's Avatar
 
Join Date: Feb 2011
Real Name: Craig
Location: Seattle-ish, USA
Watch: GMTIIc, AK, LVc
Posts: 7,022
I only dabbled a bit with Salesforce, but the best CRM tool I've used is SalesLogix. For me it was a great prospecting tool (search by SIC code, zip code, company revenue, etc) which helped me generate revenue.

I think a small thinking micro-manager that doesn't focus on the the big picture will always find some little, petty, irrelevant item to enable their anal-retentive personality. Make your goal to become one of the top sales leaders. Once you're there, you are essentially Teflon coated. At least that has been my experience.

Well, um...I suppose I should probably get back to work now.
threemonkeys is offline   Reply With Quote
Old 5 January 2012, 06:50 AM   #9
Gretsch
Member
 
Join Date: May 2011
Location: Colorado
Watch: SubC LV & 16600
Posts: 229
Most of SF doesn't apply to me as I'm a Sales Engineer. The good news is that I think this implementation is going to be better. Not as much busy work for the account team. At the end of the day, a tool is only as good as the carpenter.
Gretsch is offline   Reply With Quote
Old 5 January 2012, 07:16 AM   #10
blackmsport
Banned
 
Join Date: May 2009
Location: Melb - Australia
Posts: 2,959
I am a CRM Manager at work.... Salesforce, or other CRM tools are one of those things we need to enable sales team with up-to-date cust info and to collect mist up-to-date cust info from sales team

As a CRM manager and Customer datamart owner .... I have to rely on these tools and I cannot rely on little notebook / diaries that sales team write about their cust..... to update my datamart
blackmsport is offline   Reply With Quote
Old 7 January 2012, 03:20 PM   #11
sea-dweller
"TRF" Member
 
sea-dweller's Avatar
 
Join Date: Oct 2007
Real Name: Dennis
Location: Bay Area - 925
Posts: 40,018
As a user, I think that SF is the best CRM tool I have ever used. It is very configurable (can be a pain, as it is quite complicated), but has some very nice reporting tools.

I work in sales and have to enter my "opportunities" into SF.com . Have been a user for about 4 years now.
sea-dweller is offline   Reply With Quote
Old 7 January 2012, 04:04 PM   #12
GradyPhilpott
2024 SubLV41 Pledge Member
 
GradyPhilpott's Avatar
 
Join Date: Sep 2008
Location: New Mexico
Watch: Seiko #SRK047
Posts: 34,460
I thank my lucky stars that I have no idea what any of you are talking about!
__________________
JJ

Inaugural TRF $50 Watch Challenge Winner
GradyPhilpott is offline   Reply With Quote
Old 8 January 2012, 02:41 AM   #13
rr-nyc
Liar & Ratbag
 
Join Date: Nov 2009
Real Name: Renato
Location: NYC / Miami Beach
Watch: Rolex Daytona
Posts: 5,344
Quote:
Originally Posted by GradyPhilpott View Post
I thank my lucky stars that I have no idea what any of you are talking about!
lol....Unless you're in sales, of course
rr-nyc is offline   Reply With Quote
Old 10 January 2012, 06:59 AM   #14
1proscoe
Banned
 
Join Date: Apr 2010
Location: ND
Watch: GMTIIc
Posts: 220
SFDC is the best one I've ever used....

Just wait until your CFO decides to use NetSuite as the company's CRM of choice (mainly because it's a financial driven package rather than CRM...)
1proscoe is offline   Reply With Quote
Old 10 January 2012, 07:17 AM   #15
TattooedGQ
"TRF" Member
 
TattooedGQ's Avatar
 
Join Date: Nov 2009
Real Name: Justin
Location: NY, USA
Watch: yo self!
Posts: 2,686
I'm in SFDC daily......actually in it right now....unfortunately I've had to get good at creating reports etc, so it's pretty much a breeze now....so long as nobody typo's their info.
__________________
That boy's got the Devil in him.
Rolex: I think I'm up to 9??
Omega: Got a few of those too.
Breitling: And some of these.
TattooedGQ is offline   Reply With Quote
Old 10 January 2012, 07:41 AM   #16
rockmastermike
2024 Pledge Member
 
rockmastermike's Avatar
 
Join Date: Mar 2011
Location: GA
Watch: 16610LV
Posts: 4,432
I use SFDC everyday at work for reporting and like the filters available to drill down nto what is valuable. outside of reporting, I don't use it much
rockmastermike is offline   Reply With Quote
Old 10 January 2012, 09:05 AM   #17
fusionstorm
"TRF" Member
 
fusionstorm's Avatar
 
Join Date: May 2009
Location: Piedmont, CA
Watch: various vintage
Posts: 2,272
Quote:
Originally Posted by 1proscoe View Post
SFDC is the best one I've ever used....

Just wait until your CFO decides to use NetSuite as the company's CRM of choice (mainly because it's a financial driven package rather than CRM...)
My company flipped from SFDC to NetSuite a number of years ago, b/c at the time NetSuite had more than just CRM built into it (SFDC lacked order tracking and more robust ERP capabilities at the time). However, NetSuite definitely lacked in the CRM realm compared to SFDC's CRM tools.

We switched back to SFDC for CRM a couple years ago, and were running the two systems in parallel while we built out the SFDC back-end to our liking. We migrated over completely at the start of this year. My inside rep is much happier now.......
__________________
1680 MK II 2.2M (my daily); 1655 MK IV 8.1M (my 1st vintage); 16660 x 4 - 8.0M spider & matte 7.4M, 8.0M, 8.0M; 16610LV F MK I/MK I; 116528 Z; 14060 M COSC; Tudor 75090

Gone.....never forgotten: 14000 F, 14060 V COSC, PAM 048, 16623 F, 1680 MK V 3.1M, 16800 matte 8.3M & 1655 MK IV 7.4M
fusionstorm is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

OCWatches

Wrist Aficionado

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.