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Old 27 June 2012, 09:43 AM   #1
Mortalcoil
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Advice please on a possible heat stain / mark.

Hi Guys / Gals,

Long time lurker here on TRF, enjoy my daily fix with great info and all things Rolex.

A little back story here first. Approx 3 weeks ago I called up Toronto RSC and mentioned that my fairly new Sub ND had aquired some minor flea bite dings on the opposite crown side, just on the lower edge.

This happened months ago due to my own carelessness, has bugged me ever since. To my releif the young lady at the RSC explained that I would be welcome to bring the watch in for a complimentary buff / touch up on the area affected.

Being the OCD kind of guy that I am, I was thrilled to hear this.

Brought the watch in , waited 40 minutes and voila , my watch appeared with those annoying dings removed ... again I was a happy camper.

On the drive home I noticed a very small dark area perhaps only 2 mm across, around the buffed area. This dark area ( mark) can only be viewed from a certain angle and in all honesty if you werent as eagle eyed you may never even notice it was there. Problem is I know its there ... lol.

So heres my dilema. RSC solved one problem for me but created a new one ( although minor ). After doing some research on here I have come to the conclusion that perhaps this a heat mark from letting the buffer sit to long in one place causing a heat build up.

I called RSC today and they said bring it in we will look at it and try to remedy the issue.

Question I have is would you just live with it and not risk further issues or get it re buffed by RSC and hope they can resolve this minor flaw.

Appreciate all advice.

Last edited by Mortalcoil; 27 June 2012 at 09:45 AM.. Reason: spelling
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Old 27 June 2012, 09:49 AM   #2
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No I wouldn't live with it. I have OCD also with my watches and it. It would bother the hell out of me. You spend enough for a Rolex. Let them make it right for you.
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Old 27 June 2012, 09:51 AM   #3
TimeToGo
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Welcome to the Forum!

Do you have any pics?

I would hate to hear you get a battle scratch on it...
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Old 27 June 2012, 09:56 AM   #4
Mortalcoil
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Thanks for the welcome and replies so far.

I know, I know, your thinking Im being a wussy here ... lol.

I agree, what would I do with a major "battle scar".

As far as pics go it really is hard to see only at a certain angle , besides hooking up the camera to the comp is a real pain lol.
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Old 27 June 2012, 10:33 AM   #5
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Try a Cape Cod cloth on it first. It should remove any superficial stain without taking it back to RSC.
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Old 27 June 2012, 11:07 AM   #6
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Don't worry, it'll be gone the next time you buff it for nicks in a few months. In fact after a few years perhaps most of the case will be gone giving you less to sweat about. HTH
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Old 27 June 2012, 11:19 AM   #7
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Quote:
Originally Posted by Mortalcoil View Post
Hi Guys / Gals,

Long time lurker here on TRF, enjoy my daily fix with great info and all things Rolex.

A little back story here first. Approx 3 weeks ago I called up Toronto RSC and mentioned that my fairly new Sub ND had aquired some minor flea bite dings on the opposite crown side, just on the lower edge.

This happened months ago due to my own carelessness, has bugged me ever since. To my releif the young lady at the RSC explained that I would be welcome to bring the watch in for a complimentary buff / touch up on the area affected.

Being the OCD kind of guy that I am, I was thrilled to hear this.

Brought the watch in , waited 40 minutes and voila , my watch appeared with those annoying dings removed ... again I was a happy camper.

On the drive home I noticed a very small dark area perhaps only 2 mm across, around the buffed area. This dark area ( mark) can only be viewed from a certain angle and in all honesty if you werent as eagle eyed you may never even notice it was there. Problem is I know its there ... lol.

So heres my dilema. RSC solved one problem for me but created a new one ( although minor ). After doing some research on here I have come to the conclusion that perhaps this a heat mark from letting the buffer sit to long in one place causing a heat build up.

I called RSC today and they said bring it in we will look at it and try to remedy the issue.

Question I have is would you just live with it and not risk further issues or get it re buffed by RSC and hope they can resolve this minor flaw.

Appreciate all advice.
Does it look like these:



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Old 27 June 2012, 12:03 PM   #8
Mortalcoil
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Steelinox , it looks exactly like that. Faint yet noticeable.
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Old 27 June 2012, 12:10 PM   #9
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Sink's got it, it's burn marks from dirty rouge on the wheel....the buffing wheel needs to be dressed and fresh rouge applied.
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Old 27 June 2012, 12:17 PM   #10
Mortalcoil
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Thanks guys for the replies.. so would you say a rebuff is in order or just live with it?

Any other solutions?
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Old 27 June 2012, 12:20 PM   #11
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Don't worry, it'll be gone the next time you buff it for nicks in a few months. In fact after a few years perhaps most of the case will be gone giving you less to sweat about. HTH
LOL ....One of our more illustrious members may have called you a "tosser" for that cheeky remark.
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Old 27 June 2012, 12:49 PM   #12
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I would have them rebuff
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Old 27 June 2012, 12:59 PM   #13
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RSC are meant not meant to create new problems! Take is back, otherwise you'll be forever noticing it every time you look at your watch!
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Old 27 June 2012, 01:10 PM   #14
Mortalcoil
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Gents, all replies appreciated.

Having had a chat with a well respected TRF member a few moments ago its come to my attention that this issue may be inherent to some cases and is in fact a steel flaw that perhaps only rears its ugly head when polishing/buffing comes into play.

Being very small and almost unoticeable Im going to live with it.

Steelinoxs photos illustrate perfectly my issue, however my case only shows this problem in one very faint area ... what am I getting my shorts all in a knot for? lol
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Old 27 June 2012, 01:30 PM   #15
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I would bring it RSC. Its your baby!
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Old 27 June 2012, 01:34 PM   #16
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Originally Posted by Mortalcoil View Post
Gents, all replies appreciated.

Having had a chat with a well respected TRF member a few moments ago its come to my attention that this issue may be inherent to some cases and is in fact a steel flaw that perhaps only rears its ugly head when polishing/buffing comes into play.

Being very small and almost unoticeable Im going to live with it.

Steelinoxs photos illustrate perfectly my issue, however my case only shows this problem in one very faint area ... what am I getting my shorts all in a knot for? lol
I'd still ask the RSC about it. You never know, they just might replace the case for you depending on how persuasive you are. You never know until you ask! The longer you wait after receiving the watch back, the less that they may do for you. I mean, it wasn't there before you got them to fix it ...
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Old 27 June 2012, 01:37 PM   #17
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Try a Cape Cod cloth on it first. It should remove any superficial stain without taking it back to RSC.
X2. Some good old elbow grease should do it.
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Old 27 June 2012, 01:37 PM   #18
Mortalcoil
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Some real valid points guys.
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Old 27 June 2012, 01:39 PM   #19
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LOL ....One of our more illustrious members may have called you a "tosser" for that cheeky remark.
Guilty as charged! :)
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Old 27 June 2012, 01:39 PM   #20
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X2. Some good old elbow grease should do it.
X3. I agree you can probably knock that off yourself.
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Old 27 June 2012, 01:54 PM   #21
Mortalcoil
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Guilty as charged! :)
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Old 27 June 2012, 01:55 PM   #22
Mortalcoil
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X3. I agree you can probably knock that off yourself.
May just give it a try.
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Old 27 June 2012, 09:11 PM   #23
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I'd leave it alone. Its a Rolex sport model, not a holy relic. You won't even notice it after enough wear, and other scratches/scuffs start taking up residence on your case (in a good way).


The more RSC farks around with it, the more potential there is for other issues to pop up.
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Old 28 June 2012, 12:22 AM   #24
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I'd leave it alone. Its a Rolex sport model, not a holy relic. You won't even notice it after enough wear, and other scratches/scuffs start taking up residence on your case (in a good way).


The more RSC farks around with it, the more potential there is for other issues to pop up.
agreed 100%....
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Old 28 June 2012, 12:49 AM   #25
jimbones43
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That's why I would have left it alone from the start but that's just me. There are going to be more marks on the watch on an almost daily basis! You can't obsess over them all! Enjoy the watch!!
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Old 28 June 2012, 12:54 AM   #26
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IMHO think of it like your car. Brand new-flawless, but after awhile there will be inevitable little marks either from a bozo in a parking lot or just "stuff" in the air when driving at highway speeds.
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Old 28 June 2012, 01:11 AM   #27
Mortalcoil
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I agree with all of your suggestions...leave it alone I will.

Appreciate all of your input.
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Old 28 June 2012, 03:06 AM   #28
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Sink's got it, it's burn marks from dirty rouge on the wheel....the buffing wheel needs to be dressed and fresh rouge applied.
LOL - I'd take this guys advice and send it back in...it will take about 10 minutes to correct. It's not a metal issue with the case.
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