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Old 25 October 2012, 12:17 PM   #1
McPGA
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Service Already?

I have a question about the need for service on my datejust. The AD where I purchased it has a program where they give a free service anytime within the first two years. Is it worth the hastle of being without my watch (daily wearer)? What should I expect from the process?

Thanks
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Old 25 October 2012, 12:21 PM   #2
AmbSteve
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Your Rolex is covered under warranty for the first 2 years and the recommended service time frame is around 5-7 years. Unless something is drastically wrong then there should be no need to get it serviced so soon.
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Old 25 October 2012, 12:21 PM   #3
Time2time
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An AD told you that?

They don't know much about their products then.

It's under warantee for the first 2 years and Rolex's don't need a service until 5-7 yrs from new.

Puzzling.
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Old 25 October 2012, 12:26 PM   #4
McPGA
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Thank you both, I thought it was strange as well.
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Old 25 October 2012, 12:30 PM   #5
kilyung
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A sales tactic. They offer free service that isn't needed.
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Old 25 October 2012, 12:34 PM   #6
ralpie
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Why not get the service at the end of the 2 year period, so that it is guaranteed to be perfect for next 2 years and beyond?
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Old 25 October 2012, 12:34 PM   #7
sleddog
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Quote:
Originally Posted by kilyung View Post
A sales tactic. They offer free service that isn't needed.
Exactly.....and doubt they would perform a true 'service' of the watch!
Most likely a pressure test and polish at most, would be more likely IMO!
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Old 25 October 2012, 01:10 PM   #8
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This is very interesting.. A free service anytime within the first two years begs the question; "What is the definition of their service?"

It seems absurd to actually "service" a watch as we use the word to mean overhaul for no other reason than it is free. That, and it would conflict with Rolex initial 2 year warranty if it is a new watch..
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Old 25 October 2012, 01:29 PM   #9
oneillba
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Old 25 October 2012, 02:08 PM   #10
Hairdude1
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As stated above, what would be done??
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