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Lisa · 15 January 2013, 11:02 PM

I sent a watch to a buyer in California Jan. 9. The clerk said sending Registered Mail is the best option for a valuable item. Item is insured and secure; everyone who handles the package must sign for it along the way. She says the item should arrive by Jan. 11. Sounds great, so I do it.

Fast forward to the present. Make that "slow forward." Buyer has not received the watch. The post office keeps saying not to worry, that Registered Mail is slow but secure. I ask them why they advise customers that RM only takes a couple of days (even the website lists the expected delivery as "Jan. 11") when it has now been more than a week and the watch has still not been delivered? I just get a shrug.

The buyer is rightfully concerned. I'm having a ring-tailed fit. Any words of advice or comfort?

MonBK · 15 January 2013, 11:06 PM

It will get there Lisa, just relax.

Lisa · 15 January 2013, 11:11 PM

I imagine it will; it's just nuts that the post office would tell a customer "two days" when that's not going to happen. That sets up the expectation that the item will arrive in two days, you know? Bad post office PR.

I feel bad for the buyer, who has been patiently waiting.

MonBK · 15 January 2013, 11:14 PM

Quote:

Originally Posted by Lisa

I imagine it will; it's just nuts that the post office would tell a customer "two days" when that's not going to happen. That sets up the expectation that the item will arrive in two days, you know? Bad post office PR.

I feel bad for the buyer, who has been patiently waiting.

It's always at least a week cross country but it will get there safe and sound.

seand442 · 16 January 2013, 12:00 AM

I think the last thing I sent registered took a week and a half to go a quarter of the way across the country. It would have been quicker for me to drive it there myself. It will get there.........eventually. I wouldn't trust anything the post office says, nor would I believe their website. Their tracking system is so far behind UPS/FedEx, it blows my mind.

Rockrolex · 16 January 2013, 12:07 AM

Quote:

Originally Posted by seand442

I think the last thing I sent registered took a week and a half to go a quarter of the way across the country. It would have been quicker for me to drive it there myself. It will get there.........eventually. I wouldn't trust anything the post office says, nor would I believe their website. Their tracking system is so far behind UPS/FedEx, it blows my mind.

I couldn't agree more. I cringe when someone sends me something other than a bill by USPS. At least you can claim an insurance loss if it doesn't get there, Lisa. That's small consolation, I know.

springer · 16 January 2013, 12:08 AM

Hi Lisa. I've used that service myself several times and find that it is usually a minimum of seven days. The good news is that I have never had them lose a registered insured package.

Good luck.

jP

Sperry · 16 January 2013, 12:09 AM

It's the most safe action our government is capable of. The teller was misinformed as to transit time.

masterserg · 16 January 2013, 12:09 AM

It'll be fine. Registered can take a bit extra. Did you send it priority? ... if you did priority / registered it should take two to three days though the post has been all over the place lately ... Anyway, no worries, it will get there.

When I sent a watch to RSC in NY I thought registered was registered and that was it, but it turns out it is a service on top of priority for example. FL to NY took 3 days.

conrail · 16 January 2013, 12:40 AM

This is why I don't use USPS anymore, and it sounds like many others don't. I've had too many similar issues with them. Their tracking system sucks and their guarantees are for shit. FedEx with third party insurance is the way to go for watches. Amazing tracking system, and never had a problem.

The good news for you is that it *should* get there safe and sound, as this delay is normal for government service.

onkyo · 16 January 2013, 12:41 AM

Whoever said two days was dead wrong.

I have received watches registered mail within NY state (one end to the other) and it took a week or more. The good news is I have never heard of a watch being lost that was shipped registered mail and I doubt yours will be the first. Sit tight and reassure the recipient it will arrive safe and sound.

HL65 · 16 January 2013, 12:48 AM

Quote:

Originally Posted by onkyo

Whoever said two days was dead wrong.

I have received watches registered mail within NY state (one end to the other) and it took a week or more. The good news is I have never heard of a watch being lost that was shipped registered mail and I doubt yours will be the first. Sit tight and reassure the recipient it will arrive safe and sound.

Agree 100%

masterserg · 16 January 2013, 01:03 AM

Quote:

Originally Posted by onkyo

Whoever said two days was dead wrong.

I have received watches registered mail within NY state (one end to the other) and it took a week or more. The good news is I have never heard of a watch being lost that was shipped registered mail and I doubt yours will be the first. Sit tight and reassure the recipient it will arrive safe and sound.

It hasn't been my experience. The only time I used registered (on top of priority, using box and label received from Rolex up there) it took 3 days FL to NY as I mentioned above.

TheVTCGuy · 16 January 2013, 01:06 AM

Quote:

Originally Posted by onkyo

Whoever said two days was dead wrong.

I have received watches registered mail within NY state (one end to the other) and it took a week or more. The good news is I have never heard of a watch being lost that was shipped registered mail and I doubt yours will be the first. Sit tight and reassure the recipient it will arrive safe and sound.

Well, then I guess I am the exception. I purchased a watch (70s-era Seiko) for a couple hundred bucks last month, December 9th to be exact. USPS Registered- insured blah blah blah, was chosen by the seller. He is in NY. Tracking showed it never left the support facility in Virginia, it "Disappeared" Luckily, the seller was stellar, he refunded my money, was able to claim the insurance so nobody lost... But the USPS Tellers we both dealt with were incompetent to say the least. Lisa, I hope your shipment makes it soon, but I learned my lesson.

chicfarmer1 · 16 January 2013, 01:10 AM

Quote:

Originally Posted by masterserg

It'll be fine. Registered can take a bit extra. Did you send it priority? ... if you did priority / registered it should take two to three days though the post has been all over the place lately ....

Lisa, I think the system is seriously constipated right now. Just as an example I sent a Priority Mail pkg on Jan. 10 that is still in transit...and it went from the Midwest to Mass. to NY to Mass. and its destination is OREGON. Oh, and it still shows an estimated delivery date of Jan. 12.

Grr.

I bet yours will arrive safe and sound, soon.

Lisa · 16 January 2013, 01:55 AM

Quote:

Originally Posted by seand442

I think the last thing I sent registered took a week and a half to go a quarter of the way across the country. It would have been quicker for me to drive it there myself. It will get there.........eventually. I wouldn't trust anything the post office says, nor would I believe their website. Their tracking system is so far behind UPS/FedEx, it blows my mind.

I know... it's ridiculous.

Lisa · 16 January 2013, 01:57 AM

Quote:

Originally Posted by Sperry

It's the most safe action our government is capable of. The teller was misinformed as to transit time.

The USPS website is misinforming customers as well. I look up the Registered Mail ID on my parcel online and it still says "Expected delivery Jan. 11."

Lisa · 16 January 2013, 01:59 AM

To my buyer: I'm sorry this is taking so long.

STEELINOX · 16 January 2013, 01:59 AM

It'll get here...

Its like British Rail, "it maybe late - but it gets ya there"

Its frustrating too as I have been there done that - but it will 'eventually' get there...

The chain of handoffs with signatures is secure, and the pkg is stored in a caged area, fyi...

I know, I know, its the 'humans' we have to worry about, the scheming bastids that we are can always figure out some way to finagle !

FNFZ4 · 16 January 2013, 02:00 AM

Very unlikely that it is lost. But it has happened in the past unfortunately. The less time in transit and less chance things can go wrong thats why i ship overnight

Kingair · 16 January 2013, 02:03 AM

Quote:

Originally Posted by TheVTCGuy

Well, then I guess I am the exception. I purchased a watch (70s-era Seiko) for a couple hundred bucks last month, December 9th to be exact. USPS Registered- insured blah blah blah, was chosen by the seller. He is in NY. Tracking showed it never left the support facility in Virginia, it "Disappeared" Luckily, the seller was stellar, he refunded my money, was able to claim the insurance so nobody lost... But the USPS Tellers we both dealt with were incompetent to say the least. Lisa, I hope your shipment makes it soon, but I learned my lesson.

Lucky you Paul !

Here in Belgium I don't dare to send something with the Post . . . it's always a 50 % chance that it will be lost . . .

UPS / DHL / Fedex / TNT / GLS whatever . . .

HAGT

kcmo · 16 January 2013, 02:11 AM

Hate USPS for this reason! I feel for you, Lisa....and your buyer....but I am sure it will get there!

Lisa · 16 January 2013, 02:17 AM

Quote:

Originally Posted by masterserg

It'll be fine. Registered can take a bit extra. Did you send it priority? ... if you did priority / registered it should take two to three days though the post has been all over the place lately ... Anyway, no worries, it will get there.

When I sent a watch to RSC in NY I thought registered was registered and that was it, but it turns out it is a service on top of priority for example. FL to NY took 3 days.

Yes, it was sent Priority.

Lisa · 16 January 2013, 02:35 AM

Quote:

Originally Posted by kcmo

Hate USPS for this reason! I feel for you, Lisa....and your buyer....but I am sure it will get there!

Thanks, Karis.

bgriz · 16 January 2013, 02:41 AM

If I understand correctly, when the value is greater than $5000, your only insured options are: USPS registered, and outside insurance like parcel Pro. LOADS of people on here use parcel Pro, and according to the responses in the past, none have ever had to make a claim. At least, none have come forward when the topic has been brought up.

Not sure which I would use if shipping over $5k in watches. One is very slow but secure, the other is fast using FedEx but no experience of claims against Parcel Pro from anyone here.

Hang in there, I'm sure it will get there.

Lion · 16 January 2013, 02:51 AM

Lisa, I know your situation is frustrating and a pain in the A$$...but I'm sure it will make it there.....eventually!!!
Take it easy.....Leo

masterserg · 16 January 2013, 03:03 AM

Quote:

Originally Posted by Lisa

Yes, it was sent Priority.

I don't know what the hell is going on with USPS .... Priority usually takes 2 business days south to north east to west ... I sent a package last friday so normally it should have been delivered yesterday ... I just tracked it and it is JUUUUST leaving FL today ... and it isn't even registered.

Definitely not the norm according to my own experience.

wantonebad · 16 January 2013, 03:33 AM

Quote:

Originally Posted by Lisa

Yes, it was sent Priority.

Wholly shnikies batwoman!!!

I just sent a watch to Rikki right outside of Tampa, FL and it got there in two days using Priority Registered mail. Roughly the same distance as OK to CA. I'd be pissed!!

Lisa · 16 January 2013, 04:06 AM

Quote:

Originally Posted by wantonebad

Wholly shnikies batwoman!!!

I just sent a watch to Rikki right outside of Tampa, FL and it got there in two days using Priority Registered mail. Roughly the same distance as OK to CA. I'd be pissed!!

Well, I AM upset. But what can you do? I'm up against a huge government organization and they don't want to help.

At any rate, I just now checked my Registered Mail ID number on their website and FINALLY there is some updated information - It looks like it should be in the buyer's town now:

"Your Item's Status Your item arrived at 7:07 am on January 15, 2013 in SAN LUIS OBISPO, CA 93401. The Postal Service expects to deliver the item on Wednesday, January 9, 2013. Information, if available, is updated periodically throughout the day. Please check again later."

I like that - "Postal Service expect to deliver the item January 9..." Wow, they must be time travelers.

conrail · 16 January 2013, 04:10 AM

Quote:

Originally Posted by masterserg

I don't know what the hell is going on with USPS .... Priority usually takes 2 business days south to north east to west ... I sent a package last friday so normally it should have been delivered yesterday ... I just tracked it and it is JUUUUST leaving FL today ... and it isn't even registered.

Definitely not the norm according to my own experience.

They're busy losing billions of dollars a year ;-)

15 January 2013, 11:02 PM	#1
Lisa "TRF" Member Join Date: Sep 2007 Location: oklahoma city Posts: 15,741	USPS Registered Mail - Aarggh! I sent a watch to a buyer in California Jan. 9. The clerk said sending Registered Mail is the best option for a valuable item. Item is insured and secure; everyone who handles the package must sign for it along the way. She says the item should arrive by Jan. 11. Sounds great, so I do it. Fast forward to the present. Make that "slow forward." Buyer has not received the watch. The post office keeps saying not to worry, that Registered Mail is slow but secure. I ask them why they advise customers that RM only takes a couple of days (even the website lists the expected delivery as "Jan. 11") when it has now been more than a week and the watch has still not been delivered? I just get a shrug. The buyer is rightfully concerned. I'm having a ring-tailed fit. Any words of advice or comfort?

16 January 2013, 12:00 AM	#5
seand442 "TRF" Member Join Date: Apr 2007 Location: Earth Watch: 116610 Posts: 3,455	I think the last thing I sent registered took a week and a half to go a quarter of the way across the country. It would have been quicker for me to drive it there myself. It will get there.........eventually. I wouldn't trust anything the post office says, nor would I believe their website. Their tracking system is so far behind UPS/FedEx, it blows my mind. __________________ NEVER ARGUE WITH AN IDIOT. FIRST THEY WILL DRAG YOU DOWN TO THEIR LEVEL. THEN, THEY WILL BEAT YOU WITH EXPERIENCE.

16 January 2013, 12:08 AM	#7
springer 2024 SubLV41 Pledge Member Join Date: Apr 2008 Real Name: jP Location: Texas Watch: GMT-MASTER Posts: 17,319	Hi Lisa. I've used that service myself several times and find that it is usually a minimum of seven days. The good news is that I have never had them lose a registered insured package. Good luck. jP __________________ Member of NAWCC since 1990. INSTAGRAM USER NAME: SPRINGERJFP Visit my Instagram page to view some of the finest vintage GMTs anywhere - as well as other vintage classics.

16 January 2013, 12:09 AM	#9
masterserg "TRF" Member Join Date: Jul 2011 Real Name: Serg Location: US of A Watch: AP Posts: 7,437	It'll be fine. Registered can take a bit extra. Did you send it priority? ... if you did priority / registered it should take two to three days though the post has been all over the place lately ... Anyway, no worries, it will get there. When I sent a watch to RSC in NY I thought registered was registered and that was it, but it turns out it is a service on top of priority for example. FL to NY took 3 days. __________________ How can you have any pudding if you don't eat yer meat????

16 January 2013, 12:40 AM	#10
conrail "TRF" Member Join Date: Sep 2010 Location: Boston Posts: 3,177	This is why I don't use USPS anymore, and it sounds like many others don't. I've had too many similar issues with them. Their tracking system sucks and their guarantees are for shit. FedEx with third party insurance is the way to go for watches. Amazing tracking system, and never had a problem. The good news for you is that it should get there safe and sound, as this delay is normal for government service. __________________ "Oh, you give a f****' aspirin a headache, pal!"

15 January 2013, 11:06 PM	#2
MonBK Banned Join Date: Nov 2010 Location: Kingstown Posts: 58,279	It will get there Lisa, just relax.

15 January 2013, 11:11 PM	#3
Lisa "TRF" Member Join Date: Sep 2007 Location: oklahoma city Posts: 15,741	I imagine it will; it's just nuts that the post office would tell a customer "two days" when that's not going to happen. That sets up the expectation that the item will arrive in two days, you know? Bad post office PR. I feel bad for the buyer, who has been patiently waiting.

16 January 2013, 12:09 AM	#8
Sperry "TRF" Member Join Date: Jan 2009 Real Name: Jim Location: Alpha Posts: 3,383	It's the most safe action our government is capable of. The teller was misinformed as to transit time.

16 January 2013, 12:41 AM	#11
onkyo Banned Join Date: Apr 2008 Real Name: Pav Location: Manhattan Posts: 11,495	Whoever said two days was dead wrong. I have received watches registered mail within NY state (one end to the other) and it took a week or more. The good news is I have never heard of a watch being lost that was shipped registered mail and I doubt yours will be the first. Sit tight and reassure the recipient it will arrive safe and sound.

16 January 2013, 01:59 AM	#18
Lisa "TRF" Member Join Date: Sep 2007 Location: oklahoma city Posts: 15,741	To my buyer: I'm sorry this is taking so long.

16 January 2013, 01:59 AM	#19
STEELINOX 2024 SubLV41 Pledge Member Join Date: Oct 2008 Real Name: Sink-O! Location: a praire in AZ Watch: ROLEX-less atm... Posts: 14,021	It'll get here... Its like British Rail, "it maybe late - but it gets ya there" Its frustrating too as I have been there done that - but it will 'eventually' get there... The chain of handoffs with signatures is secure, and the pkg is stored in a caged area, fyi... I know, I know, its the 'humans' we have to worry about, the scheming bastids that we are can always figure out some way to finagle ! __________________ *Positive Waves Baby* Lug Hole Loyalist / Chamfer Line Inspector INFORTHE WIN SUB-MAH-REEEN-ER ~ !

16 January 2013, 02:00 AM	#20
FNFZ4 2024 Pledge Member Join Date: Jan 2012 Real Name: Alfred Location: DC Metro Watch: None Posts: 29,368	Very unlikely that it is lost. But it has happened in the past unfortunately. The less time in transit and less chance things can go wrong thats why i ship overnight

16 January 2013, 02:11 AM	#22
kcmo "TRF" Member Join Date: Jan 2007 Real Name: Karis Location: USA Posts: 19,377	Hate USPS for this reason! I feel for you, Lisa....and your buyer....but I am sure it will get there!

16 January 2013, 02:41 AM	#25
bgriz 2024 Pledge Member Join Date: Nov 2007 Real Name: Brian Location: Chicagoland Watch: ing the markets Posts: 2,194	If I understand correctly, when the value is greater than $5000, your only insured options are: USPS registered, and outside insurance like parcel Pro. LOADS of people on here use parcel Pro, and according to the responses in the past, none have ever had to make a claim. At least, none have come forward when the topic has been brought up. Not sure which I would use if shipping over $5k in watches. One is very slow but secure, the other is fast using FedEx but no experience of claims against Parcel Pro from anyone here. Hang in there, I'm sure it will get there. __________________ 126600 SD43 Red 126710BLRO GMT II PEPSI 178274 Midsize DJ Rhodium/Roman- Hers 126334 DJ41 in blue, fluted, on jubilee 116509 Daytona WG Panda 114060 Sub no date 126621 YM Chocolate dial Root Beer 126710BLNR Batman 126613LB Bluesy 126711CHNR GMT II Root Beer

16 January 2013, 02:51 AM	#26
Lion "TRF" Member Join Date: Jan 2009 Real Name: Leo Location: Midwest Watch: GMT-II 16710 PEPSI Posts: 21,461	Lisa, I know your situation is frustrating and a pain in the A$$...but I'm sure it will make it there.....eventually!!! Take it easy.....Leo __________________ SS GMT-II 16710 PEPSI(Z-serial#) THE ONLY DIFFERENCE BETWEEN MEN AND BOYS IS THE PRICE OF THE TOYS!!! MontBlanc Meisterstuck Doue Silver Barley MontBlanc Meisterstuck Solitaire Doue Signum Proud Card Carrying Member of the Curmudgeons.....Yikes!!!

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