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14 December 2013, 04:17 AM
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#1 |
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"TRF" Member
Join Date: Dec 2012
Real Name: Vince
Location: England
Watch: Too many!
Posts: 5,744
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New watch needed repair...
I recently bought a new 116613 from my AD and after a week or so I noticed a tiny chip in the crystal. I checked a picture I'd posted on here when I first opened the box, and sure enough it was there from the start. It was so minor that not a big surprise we missed it; these things happen.
I took it back to the AD who said they'd sort it ASAP, no questions asked. A week later later it arrives back with a new crystal and a couple of small gifts. Awesome experience as always, these guys really are great to deal with, won't ever buy elsewhere.
__________________
Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune |
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14 December 2013, 04:19 AM
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#2 |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,279
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Great, now pop the lid.
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14 December 2013, 04:20 AM
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#3 |
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"TRF" Member
Join Date: Dec 2012
Real Name: Vince
Location: England
Watch: Too many!
Posts: 5,744
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And another
__________________
Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune |
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14 December 2013, 04:26 AM
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#4 |
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"TRF" Member
Join Date: Dec 2012
Real Name: Vince
Location: England
Watch: Too many!
Posts: 5,744
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The lid is removed!
__________________
Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune |
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14 December 2013, 04:26 AM
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#5 |
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"TRF" Member
Join Date: Aug 2013
Real Name: Christopher
Location: Georgia, USA
Watch: ing the Sea...
Posts: 6,713
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Cool gift! Glad it's all sorted out. Happy Holidays
__________________
 "I wish to have no Connection with any Ship that does not Sail fast for I intend to go in harm's way." Captain John Paul Jones, 16 November 1778 "Curmudgeons  " Favorites: 1665 SD, Sub Date, DSSD, Exp II, Sub LV, GMTIIc
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14 December 2013, 04:28 AM
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#6 |
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"TRF" Member
Join Date: Dec 2012
Real Name: Vince
Location: England
Watch: Too many!
Posts: 5,744
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Time to eat!
__________________
Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune |
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14 December 2013, 05:13 AM
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#7 |
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2024 SubLV41 Pledge Member
Join Date: Nov 2007
Location: San Francisco, CA
Watch: Date & No Date
Posts: 10,868
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Wow, now that's customer service!
__________________
"You might as well question why we breathe. If we stop breathing, we'll die. If we stop fighting our enemies, the world will die." Paul Henreid as Victor Laszlo in Casablanca |
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14 December 2013, 05:16 AM
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#8 |
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"TRF" Member
Join Date: Aug 2006
Real Name: Scott
Location: GMT -7
Watch: GMT's & Sub's
Posts: 10,401
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Very nice gesture by your AD.
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"The bitterness of poor quality remains long after the sweetness of lower price is forgotten." -Benjamin Franklin Member No. 922 |
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14 December 2013, 08:16 AM
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#9 |
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2024 Pledge Member
Join Date: Feb 2010
Real Name: Neil
Location: UK
Watch: ing ships roll in
Posts: 59,369
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Oh, think I'm gonna chip mine too now!
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14 December 2013, 07:41 PM
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#10 | |
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"TRF" Member
Join Date: Dec 2012
Real Name: Vince
Location: England
Watch: Too many!
Posts: 5,744
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Quote:
__________________
Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune |
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14 December 2013, 07:43 PM
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#11 |
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"TRF" Member
Join Date: Oct 2013
Real Name: Jorge
Location: Switzerland
Watch: EXP
Posts: 78
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That is a nice service, that will always return good results! Great AD.
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15 December 2013, 12:33 AM
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#12 |
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TRF Moderator & 2024 SubLV41 Patron
Join Date: Apr 2012
Real Name: Tim
Location: Pennsylvania
Watch: 14060M
Posts: 72,258
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Fantastic service, as it should be!
__________________
 Rolex Submariner 14060M Omega Seamaster 2254.50 DOXA Professional 1200T Card carrying member of TRF's Global Association of Retro-Grouch-Curmudgeons TRF's "After Dark" Bar & NightClub Patron  P Club Member #17 2 FA ENABLED
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