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Ibanana · 12 October 2014, 12:00 AM

Hi guys

I just realised that I'm missing the small pearl button on the bezel of my submariner date....

Anyone knows how much it costs to replace and whether Rolex Service centre can replace the pearl only or they have to replace the whole bezel?

Thanks

kilyung · 12 October 2014, 12:20 AM

116610 or 16610? Very different answers.

nickb732 · 12 October 2014, 12:43 AM

Quote:

Originally Posted by kilyung

116610 or 16610? Very different answers.

Probably the ceramic one judging from the watch he has listen on his profile?

Ibanana · 12 October 2014, 01:14 AM

116610 ceramic indeed!

Wesley Crusher · 12 October 2014, 01:32 AM

It used to be the case that, with the ceramic bezels, the pip could not be replaced and the whole bezel assembly needed to be replaced, but Rolex developed a tool to do the job. It shouldn't cost much more than replacing the pip on an aluminum bezel Sub. Call RSC HK and inquire.

Ibanana · 12 October 2014, 12:16 PM

Thanks, hope they won't have to change the whole bezel.
Will go to Rolex service centre in Central next week.

ssultan · 12 October 2014, 12:45 PM

Please keep us posted. Interesting...

Old Expat Beast · 12 October 2014, 01:46 PM

If it can be physically done, they will do it. RSC HK replaced the pearl on my 5513 recently.

crowncollection · 12 October 2014, 02:48 PM

Let us know how much it costs please, good luck at Rsc. I am sure they will take care of it

padi56 · 12 October 2014, 06:10 PM

They now have a special tool at the RSC and pearls can be now replaced on the ceramic but know idea of the price for replacement far but cheaper than the whole bezel.

MonBK · 12 October 2014, 06:21 PM

Quote:

Originally Posted by kilyung

116610 or 16610? Very different answers.

How different?

padi56 · 12 October 2014, 08:35 PM

Quote:

Originally Posted by MonBK

How different?

Racerdj · 12 October 2014, 08:54 PM

Good luck with the repair and keep us posted.

MonBK · 12 October 2014, 08:55 PM

Very nice illustration Peter but back to the question: What are the two very different answers.

Rashid.bk · 12 October 2014, 10:36 PM

That even a CW21 watchmaker can change it on a 16610 but a 116610 needs to go to an RSC to be done by Rolex who are likely the only ones who have the special tool. Any body else will likely tell you need a whole new bezel of which on ceramic models you need a special press to reapply the ceramic bezel back. Where on the older model you could just snap the bezel off and replace it with plain hands.

Needless to say the newer one is much more complicated and expensive. That's how different.

Dyim · 12 October 2014, 10:45 PM

Would this ever be covered by warranty?

Ibanana · 18 October 2014, 11:43 AM

Quick update: went to Rolex centre in Hong Kong (Central) yesterday. The lady was very knowledgeable and told me they will change only the "pearl" for few hundreds HKD (cheap). No need to change the entire bezel. This isn't covered by the warranty, only the inside she said.
More updates next week when I'll pick up my watch.

tkerrmd · 18 October 2014, 11:53 AM

Quote:

Originally Posted by Ibanana

Quick update: went to Rolex centre in Hong long yesterday. The lady was very knowledgeable and told me they will change only the "pearl" for few hundreds HKD (cheap). No need to change the entire bezel. This isn't covered by the warranty, only the inside she said.
More updates next week when I'll pick up my watch.

Good to hear

Ibanana · 28 October 2014, 03:16 PM

Last update as promised. Went to Rolex centre to pick up my watch.
Basically they changed the pearl + tiny metal ring around it.
Cost me HKD505 (around USD65) so not that cheap I think.

vitalsignsrn · 28 October 2014, 03:25 PM

A relatively painless experience.

I think $65 ish is pretty good considering that at one point you would have had to change the entire bezel.

Glad it all worked out for you.

shay2nak · 28 October 2014, 05:06 PM

$65 not bad.

Old Expat Beast · 28 October 2014, 05:34 PM

Sounds about right. Did you pick up a copy of the Rolex Mag when you were there?

Kokoshawnuff · 28 October 2014, 05:58 PM

Strange that something like that would not be covered by warranty, especially when there wasn't any visible damage to the area. Is it typical to make someone pay for such a thing when watch is still under warranty?

Ibanana · 28 October 2014, 09:41 PM

Haven't picked up a copy of the Rolex mag, is it any good? I have a big catalogue from an AD already.

Regarding warranty they told me only the inside part are covered :(

Old Expat Beast · 28 October 2014, 09:57 PM

Quote:

Originally Posted by Ibanana

Haven't picked up a copy of the Rolex mag, is it any good? I have a big catalogue from an AD already.

Regarding warranty they told me only the inside part are covered :(

Yes, it's currently on issue #3. Quite sought after. There's usually a stack under the reception desk, so you have to ask.

ltmgeller · 28 October 2014, 10:04 PM

Glad you got it sorted out. $65usd isn't bad at all.

Rolexakias · 28 October 2014, 10:36 PM

65$ is pretty cheap considering the cost of a new bezel !

brandrea · 28 October 2014, 10:48 PM

Good to know this, and sounds quite reasonable! I would've guessed it would cost a lot more.

sco · 29 October 2014, 02:49 AM

Thanks for posting the outcome. At $65.00 I would be plenty happy to have it back to 100%.

Enjoy!

rmfnla · 29 October 2014, 03:00 AM

$65 for anything from Rolex is a bargain; take it and run!

12 October 2014, 12:00 AM	#1
Ibanana "TRF" Member Join Date: Aug 2009 Location: Hong Kong Watch: Sub C 116610LN Posts: 62	Lost Small Pearl on Submariner Bezel :( Hi guys I just realised that I'm missing the small pearl button on the bezel of my submariner date.... Anyone knows how much it costs to replace and whether Rolex Service centre can replace the pearl only or they have to replace the whole bezel? Thanks Last edited by padi56; 12 October 2014 at 06:07 PM.. Reason: Your typo has been corrected.

12 October 2014, 02:48 PM	#9
crowncollection "TRF" Member Join Date: Jan 2011 Real Name: David Location: australia Posts: 20,216	Let us know how much it costs please, good luck at Rsc. I am sure they will take care of it __________________ watches many

12 October 2014, 06:10 PM	#10
padi56 "TRF" Life Patron Join Date: Jun 2005 Real Name: Peter Location: Llanfairpwllgwyng Watch: ing you. Posts: 53,063	They now have a special tool at the RSC and pearls can be now replaced on the ceramic but know idea of the price for replacement far but cheaper than the whole bezel. __________________ ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder

12 October 2014, 08:54 PM	#13
Racerdj 2024 Pledge Member Join Date: Apr 2013 Location: Indianapolis Watch: Patek-Philippe Posts: 16,832	Good luck with the repair and keep us posted. __________________ Rolex and Patek Philippe

28 October 2014, 03:16 PM	#19
Ibanana "TRF" Member Join Date: Aug 2009 Location: Hong Kong Watch: Sub C 116610LN Posts: 62	Last update as promised. Went to Rolex centre to pick up my watch. Basically they changed the pearl + tiny metal ring around it. Cost me HKD505 (around USD65) so not that cheap I think. Attached Images

12 October 2014, 12:20 AM	#2
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	116610 or 16610? Very different answers.

12 October 2014, 01:14 AM	#4
Ibanana "TRF" Member Join Date: Aug 2009 Location: Hong Kong Watch: Sub C 116610LN Posts: 62	116610 ceramic indeed!

12 October 2014, 01:32 AM	#5
Wesley Crusher "TRF" Member Join Date: Aug 2013 Real Name: Wes Location: Holosuite Posts: 6,345	It used to be the case that, with the ceramic bezels, the pip could not be replaced and the whole bezel assembly needed to be replaced, but Rolex developed a tool to do the job. It shouldn't cost much more than replacing the pip on an aluminum bezel Sub. Call RSC HK and inquire.

12 October 2014, 12:16 PM	#6
Ibanana "TRF" Member Join Date: Aug 2009 Location: Hong Kong Watch: Sub C 116610LN Posts: 62	Thanks, hope they won't have to change the whole bezel. Will go to Rolex service centre in Central next week.

12 October 2014, 12:45 PM	#7
ssultan "TRF" Member Join Date: Apr 2011 Real Name: Sameer Location: ON, Canada Watch: Submariner Posts: 718	Please keep us posted. Interesting...

12 October 2014, 01:46 PM	#8
Old Expat Beast TRF Moderator & 2024 SubLV41 Patron Join Date: Jul 2013 Real Name: Adam Location: Far East Watch: Golden Tuna Posts: 28,826	If it can be physically done, they will do it. RSC HK replaced the pearl on my 5513 recently.

12 October 2014, 08:55 PM	#14
MonBK Banned Join Date: Nov 2010 Location: Kingstown Posts: 58,279	Very nice illustration Peter but back to the question: What are the two very different answers.

12 October 2014, 10:36 PM	#15
Rashid.bk "TRF" Member Join Date: Jan 2009 Location: Dallas Watch: 12800ft = 3900m Posts: 11,173	That even a CW21 watchmaker can change it on a 16610 but a 116610 needs to go to an RSC to be done by Rolex who are likely the only ones who have the special tool. Any body else will likely tell you need a whole new bezel of which on ceramic models you need a special press to reapply the ceramic bezel back. Where on the older model you could just snap the bezel off and replace it with plain hands. Needless to say the newer one is much more complicated and expensive. That's how different.

12 October 2014, 10:45 PM	#16
Dyim "TRF" Member Join Date: Oct 2014 Location: Canada Posts: 2,237	Would this ever be covered by warranty?

18 October 2014, 11:43 AM	#17
Ibanana "TRF" Member Join Date: Aug 2009 Location: Hong Kong Watch: Sub C 116610LN Posts: 62	Quick update: went to Rolex centre in Hong Kong (Central) yesterday. The lady was very knowledgeable and told me they will change only the "pearl" for few hundreds HKD (cheap). No need to change the entire bezel. This isn't covered by the warranty, only the inside she said. More updates next week when I'll pick up my watch.

28 October 2014, 03:25 PM	#20
vitalsignsrn "TRF" Member Join Date: Jul 2013 Real Name: Judy Location: Ontario Watch: 116234 - 14060M Posts: 4,607	A relatively painless experience. I think $65 ish is pretty good considering that at one point you would have had to change the entire bezel. Glad it all worked out for you.

28 October 2014, 05:06 PM	#21
shay2nak "TRF" Member Join Date: Jul 2014 Location: Calipornia Watch: 116610LN & 311.006 Posts: 586	$65 not bad.

28 October 2014, 05:34 PM	#22
Old Expat Beast TRF Moderator & 2024 SubLV41 Patron Join Date: Jul 2013 Real Name: Adam Location: Far East Watch: Golden Tuna Posts: 28,826	Sounds about right. Did you pick up a copy of the Rolex Mag when you were there?

28 October 2014, 05:58 PM	#23
Kokoshawnuff "TRF" Member Join Date: Oct 2012 Real Name: Alex Location: Los Angeles Posts: 210	Strange that something like that would not be covered by warranty, especially when there wasn't any visible damage to the area. Is it typical to make someone pay for such a thing when watch is still under warranty?

28 October 2014, 09:41 PM	#24
Ibanana "TRF" Member Join Date: Aug 2009 Location: Hong Kong Watch: Sub C 116610LN Posts: 62	Haven't picked up a copy of the Rolex mag, is it any good? I have a big catalogue from an AD already. Regarding warranty they told me only the inside part are covered :(

28 October 2014, 10:04 PM	#26
ltmgeller 2024 SubLV41 Pledge Member Join Date: Aug 2012 Real Name: Mike Location: New York Watch: Rolex Posts: 22,585	Glad you got it sorted out. $65usd isn't bad at all.

28 October 2014, 10:36 PM	#27
Rolexakias "TRF" Member Join Date: Sep 2014 Location: Rolex Posts: 76	65$ is pretty cheap considering the cost of a new bezel ! __________________ Proud Owner of : ♛Submariner 116610LN ♛GMTII 116710LN ♛DayDateII 218238

28 October 2014, 10:48 PM	#28
brandrea 2024 SubLV41 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 78,129	Good to know this, and sounds quite reasonable! I would've guessed it would cost a lot more.

29 October 2014, 02:49 AM	#29
sco "TRF" Member Join Date: Dec 2013 Location: Chicago Watch: Subc AT 8500 CSO Posts: 3,646	Thanks for posting the outcome. At $65.00 I would be plenty happy to have it back to 100%. Enjoy!

29 October 2014, 03:00 AM	#30
rmfnla "TRF" Member Join Date: Dec 2006 Real Name: Richard Location: Los Angeles, CA Watch: TT DJ Posts: 4,456	$65 for anything from Rolex is a bargain; take it and run! __________________ Today, I believe my jurisdiction ends here... Lug Hole Lover®

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