ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

orisky · 19 June 2008, 04:30 PM

I think this has been covered before but a few searches come up with nothing. 5 minutes surfing rolex.com and I'm incredibly frustrated. Did they do ANY usability testing on that site? Without clicking on the sitemap, i can't even find their watches. They have their whole site in flash which makes navigation a nightmare. I can't even find a link to provide feedback on their crappy site!
/end rant

Baptistman · 19 June 2008, 04:32 PM

I do think they should make available non flash available. The flash version can be quite glitchy at times

RossInIllinois · 19 June 2008, 04:35 PM

Oh good glad to hear im not the only one that could not easily navigate there site. It really sucks

orisky · 19 June 2008, 04:42 PM

I bet they paid a boatload to some lame design firm who built it for them.

Anyone know an email address or link to provide feedback?

Timber Loftis · 19 June 2008, 04:53 PM

You know, the really do need a better webpage designer. Their site is not what it should be.

Harry_III_UK · 19 June 2008, 04:56 PM

I agree - for a company like Rolex their website is awful to navigate and looks dreadful.

I'm glad they don't let the web designers loose on their watches!

Oh...

All the best,

Harry

Lol-x · 19 June 2008, 05:10 PM

Quote:

Originally Posted by orisky

I can't even find a link to provide feedback on their crappy site!
/end rant

Maybe that's not such a bad thing, Rolex having to employ a small army to field all the complaints might just lead to another price rise

2careless · 19 June 2008, 11:20 PM

I think if you're on a really slow line, the rolex website will provide you a choice of flash vs standard html pages. Seen that earlier this week from a hotel internet line (and a real slow one...)

colemanitis · 19 June 2008, 11:23 PM

Rolex.com is an award winning Web site. It may not be the easiest to navigate, but it's really advanced technically.

TempoKing · 19 June 2008, 11:25 PM

Like everything else Swiss...the Rolex web site depicts this nation's style...BLAHHH

SPACE-DWELLER · 19 June 2008, 11:26 PM

Rolex could learn a lot from the Omega site. The Omega site is a pleasure to navigate!

Porsche · 19 June 2008, 11:54 PM

It also manages to block all AD details EXCEPT for the country that you are located. It uses youe IP address... I want to find dealers in HK and Singapore for a shopping run, but the website won't let me see them!

colemanitis · 20 June 2008, 12:17 AM

Quote:

Originally Posted by Porsche

It also manages to block all AD details EXCEPT for the country that you are located. It uses youe IP address... I want to find dealers in HK and Singapore for a shopping run, but the website won't let me see them!

You should be able to clear your browser cookies and then select a different country when accessing the Rolex homepage.

MrCowboy99 · 20 June 2008, 12:22 AM

it's all marketing which rolex is a king of. remember, the time spent put you in front of their brand longer.

DSJ · 20 June 2008, 12:50 AM

Quote:

Originally Posted by Harry_III_UK

I agree - for a company like Rolex their website is awful to navigate and looks dreadful.

I'm glad they don't let the web designers loose on their watches!

Oh...

All the best,

Harry

delldeaton · 20 June 2008, 01:10 AM

It's always thought to me that their website was strategic: Designed to drive you to want to get in to an Authorized Dealer and off the Internet!

oneillba · 20 June 2008, 01:14 AM

I agree, it is hard to get through. Award winning maybe, but it doesn't do it for me.

RW16610 · 20 June 2008, 01:21 AM

LOL at Harry's post above

The Rolex.com site works just fine for me. When my conection was slow it did like someone said and had a non flash version.

As much as I hate to admit this, as was mentioned above the Omega site is WAY easier to browse and compare watches etc. But the Rolex one when it works properly can be more entertaining and like someone said keeps you viewing their brand longer. Kinda like sucks you in, no need though they had me AGES ago

dcvelo · 20 June 2008, 05:46 AM

I'll tell you what, I have a couple of AP watches (T3, and Volcano) both are so called LE (limited editions), but it seems to me that nowadays, every time they open up a new store (boutique is what they call it), they have some kind of LE model, that to me is just a regular watch with a different color band and dial, but because is an "LE" model, they can definitely charge a lot more, and then you have the so called Collectors, that have to run to the stores and get them. Talk about marketing!!!

shoppy · 20 June 2008, 05:58 AM

It is a nuisance to navigate, but a bit of patience pays of eventually.

vegasvince · 20 June 2008, 06:13 AM

The website should at least put a greater number of pics of their watches...the scarce pics they have is barely adequate.

RW16610 · 20 June 2008, 06:15 AM

Quote:

Originally Posted by vegasvince

The website should at least put a greater number of pics of their watches...the scarce pics they have is barely adequate.

Totally agree with you on this but I bet it is a way to get people to visit an AD, try some on and get a catalogue there to see the majority. Either way if that is not the case ebay is a good way to get a look at different models in all sorts of lighting conditions and angles. Would not buy mine off ebay thought, period.

2careless · 20 June 2008, 06:24 AM

Quote:

Originally Posted by colemanitis

You should be able to clear your browser cookies and then select a different country when accessing the Rolex homepage.

Yes and no. One can select a different country and all it pops up are the Rolex company details in that country, not AD details, which is useless to buyers.

RW16610 · 20 June 2008, 06:38 AM

Quote:

Originally Posted by 2careless

Yes and no. One can select a different country and all it pops up are the Rolex company details in that country, not AD details, which is useless to buyers.

Yeah when that happeend to be wayyy back in the day I had to end up calling the actual Rolex Building and they gave me the dealer names and numbers.

kelly56 · 20 June 2008, 07:17 AM

I hardly ever access it for the same reason.

fear · 20 June 2008, 07:48 AM

Quote:

Originally Posted by Lol-x

Maybe that's not such a bad thing, Rolex having to employ a small army to field all the complaints might just lead to another price rise

That's pretty funny! Scary too!

"Oh yeah wise guys. For that the no date sub now costs $15,000!"

funlab · 20 June 2008, 08:04 AM

no doubt the rolex website is just terrible. sadly, it's actually improved in the past couple of years but that doesn't get it anywhere near good. it's difficult to navigate and doesn't seem to really have a coherent roadmap. it's slow and over done with too much flash. they could take a lesson from the "less is more" playbook.

RolexEducation · 20 June 2008, 08:25 AM

It's good looking and all but its pretty bloated and is hard to navigate for those on lower end systems

Perdu · 20 June 2008, 08:40 AM

Award winning! The judges must have been drunk.

colemanitis · 20 June 2008, 08:53 AM

Quote:

Originally Posted by Perdu

Award winning! The judges must have been drunk.

I understand that it could be more user friendly, but as a Flash developer myself I can say for sure that it's VERY IMPRESSIVE from a developers view point.

19 June 2008, 04:30 PM	#1
orisky Member Join Date: Dec 2007 Location: OC Watch: SS Daytona Posts: 70	Rolex.com is HORRIBLE I think this has been covered before but a few searches come up with nothing. 5 minutes surfing rolex.com and I'm incredibly frustrated. Did they do ANY usability testing on that site? Without clicking on the sitemap, i can't even find their watches. They have their whole site in flash which makes navigation a nightmare. I can't even find a link to provide feedback on their crappy site! /end rant

19 June 2008, 04:32 PM	#2
Baptistman "TRF" Member Join Date: Oct 2005 Real Name: Jon Location: UK Posts: 2,405	I do think they should make available non flash available. The flash version can be quite glitchy at times __________________ Whatever the watch, it's your wrist, it speaks to you, enjoy it

19 June 2008, 11:23 PM	#9
colemanitis "TRF" Member Join Date: Apr 2006 Real Name: Jeff Location: Florida Watch: PAM 1090 Posts: 3,723	Rolex.com is an award winning Web site. It may not be the easiest to navigate, but it's really advanced technically. __________________ Member #471

19 June 2008, 11:26 PM	#11
SPACE-DWELLER "TRF" Member Join Date: Apr 2007 Real Name: Bo Location: Denmark Watch: Rolex, of course! Posts: 22,436	Rolex could learn a lot from the Omega site. The Omega site is a pleasure to navigate! __________________ With kind regards, Bo LocTite 221: The Taming Of The Screw...

19 June 2008, 11:54 PM	#12
Porsche 2024 SubLV41 Pledge Member Join Date: Jun 2008 Real Name: John Location: ɹǝpun Watch: and learn Posts: 2,986	It also manages to block all AD details EXCEPT for the country that you are located. It uses youe IP address... I want to find dealers in HK and Singapore for a shopping run, but the website won't let me see them! __________________ Obey Gravity, it's the Law! ROLEX --- SEIKO --- HEUER TRF REHAUT T H E R O L E X F O R U M T H E R O L E X F O R U M T H E R O L E X F O R U M T H E R O L E X F O R U M T H E R O L E X F O R U M T H E R O L E X F O R U M

19 June 2008, 04:35 PM	#3
RossInIllinois Banned Join Date: Jun 2008 Real Name: Ross Location: Chicago Area Watch: GMT 2 Posts: 324	Oh good glad to hear im not the only one that could not easily navigate there site. It really sucks

19 June 2008, 04:42 PM	#4
orisky Member Join Date: Dec 2007 Location: OC Watch: SS Daytona Posts: 70	I bet they paid a boatload to some lame design firm who built it for them. Anyone know an email address or link to provide feedback?

19 June 2008, 04:53 PM	#5
Timber Loftis "TRF" Member Join Date: Nov 2007 Real Name: Jon Location: Chicago Watch: IIc,DJII,P244,A1-Z Posts: 2,857	You know, the really do need a better webpage designer. Their site is not what it should be.

19 June 2008, 04:56 PM	#6
Harry_III_UK Member Join Date: Jun 2008 Location: UK Posts: 174	I agree - for a company like Rolex their website is awful to navigate and looks dreadful. I'm glad they don't let the web designers loose on their watches! Oh... All the best, Harry

19 June 2008, 11:20 PM	#8
2careless "TRF" Member Join Date: Dec 2007 Location: Melbourne, AU Watch: Pepsi Posts: 4,370	I think if you're on a really slow line, the rolex website will provide you a choice of flash vs standard html pages. Seen that earlier this week from a hotel internet line (and a real slow one...)

19 June 2008, 11:25 PM	#10
TempoKing Banned Join Date: Jan 2008 Real Name: Anastasios Location: Athens Greece Watch: Rolex GMT 1675 Posts: 8,497	Like everything else Swiss...the Rolex web site depicts this nation's style...BLAHHH

20 June 2008, 12:22 AM	#14
MrCowboy99 "TRF" Member Join Date: Mar 2008 Real Name: Mac Location: Dallas, Texas Posts: 1,367	it's all marketing which rolex is a king of. remember, the time spent put you in front of their brand longer.

20 June 2008, 01:10 AM	#16
delldeaton "TRF" Member Join Date: Mar 2006 Real Name: Dell Deaton Location: NAWCC Museum! Watch: Never kiss & tell! Posts: 883	Marketing It's always thought to me that their website was strategic: Designed to drive you to want to get in to an Authorized Dealer and off the Internet! __________________ . Watches, James Bond Watches .

20 June 2008, 01:14 AM	#17
oneillba "TRF" Member Join Date: Apr 2008 Real Name: Brian Location: Hamilton, MI USA Watch: My beloved TT DJ Posts: 3,831	I agree, it is hard to get through. Award winning maybe, but it doesn't do it for me. __________________ My Trusty TT DJ

20 June 2008, 01:21 AM	#18
RW16610 2024 SubLV41 Pledge Member Join Date: Apr 2008 Real Name: Rommel Location: Toronto Canada Watch: 116710LN Posts: 9,203	LOL at Harry's post above The Rolex.com site works just fine for me. When my conection was slow it did like someone said and had a non flash version. As much as I hate to admit this, as was mentioned above the Omega site is WAY easier to browse and compare watches etc. But the Rolex one when it works properly can be more entertaining and like someone said keeps you viewing their brand longer. Kinda like sucks you in, no need though they had me AGES ago

20 June 2008, 05:46 AM	#19
dcvelo Banned Join Date: Apr 2008 Location: Washington, DC Posts: 189	Marketing? I'll tell you what, I have a couple of AP watches (T3, and Volcano) both are so called LE (limited editions), but it seems to me that nowadays, every time they open up a new store (boutique is what they call it), they have some kind of LE model, that to me is just a regular watch with a different color band and dial, but because is an "LE" model, they can definitely charge a lot more, and then you have the so called Collectors, that have to run to the stores and get them. Talk about marketing!!!

20 June 2008, 05:58 AM	#20
shoppy "TRF" Member Join Date: Sep 2007 Real Name: Simon Location: UK Watch: OP and daytona Posts: 1,783	It is a nuisance to navigate, but a bit of patience pays of eventually.

20 June 2008, 06:13 AM	#21
vegasvince "TRF" Member Join Date: Dec 2007 Real Name: Vincent Location: Vegas, baby! Watch: one from ShopNBC! Posts: 436	The website should at least put a greater number of pics of their watches...the scarce pics they have is barely adequate. __________________ SeaDweller "Z" Yachtmaster "Z" Oyster Perpetual "M"

20 June 2008, 07:17 AM	#25
kelly56 "TRF" Member Join Date: Feb 2008 Real Name: Mike Location: Kentucky Watch: 16610 1675 Speedy Posts: 1,057	I hardly ever access it for the same reason. __________________

20 June 2008, 08:04 AM	#27
funlab "TRF" Member Join Date: Oct 2007 Real Name: David Location: US Posts: 347	no doubt the rolex website is just terrible. sadly, it's actually improved in the past couple of years but that doesn't get it anywhere near good. it's difficult to navigate and doesn't seem to really have a coherent roadmap. it's slow and over done with too much flash. they could take a lesson from the "less is more" playbook.

20 June 2008, 08:25 AM	#28
RolexEducation Member Join Date: Jun 2008 Real Name: Jack Location: Los Angeles, CA Watch: Rolex President Posts: 60	It's good looking and all but its pretty bloated and is hard to navigate for those on lower end systems

20 June 2008, 08:40 AM	#29
Perdu "TRF" Member Join Date: Jul 2007 Real Name: Gary Location: GMT-6 Watch: GMT Posts: 3,350	Award winning! The judges must have been drunk. __________________ Omega Seamaster 300M GMT Noire Omega Seamaster Aqua Terra 8500 Benson 1937 Sterling Silver Hunter

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