The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Rolex & Tudor Watch Topics > Rolex General Discussion

Reply
 
Thread Tools Display Modes
Old 19 February 2016, 07:32 AM   #61
Easy Rhino
"TRF" Member
 
Join Date: Feb 2014
Real Name: Kevin
Location: Now Tennessee
Watch: 2-Line Sub & DJ41
Posts: 413
Quote:
Originally Posted by handsfull View Post
I think people want to put their own scratches on their watch...they don't want their dealers doing it for them.
This comment clearly wins the Rolex Forums internet today.
Easy Rhino is offline   Reply With Quote
Old 19 February 2016, 08:34 AM   #62
joli160
2024 SubLV41 Pledge Member
 
joli160's Avatar
 
Join Date: Apr 2013
Location: NL
Watch: Yachtmaster
Posts: 14,759
Good AD
__________________
Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.
joli160 is offline   Reply With Quote
Old 19 February 2016, 09:26 AM   #63
Justinmg
"TRF" Member
 
Justinmg's Avatar
 
Join Date: Apr 2015
Real Name: Justin
Location: FL
Watch: PO/EXPL
Posts: 3,371
Another reason I don't trust Rolex AD! Sorry to hear about your friends watch, that's ridiculous. The only people touching my watch is RSC.
Justinmg is offline   Reply With Quote
Old 19 February 2016, 09:32 AM   #64
Patton250
2024 Pledge Member
 
Patton250's Avatar
 
Join Date: Oct 2015
Real Name: Brett
Location: Florida
Watch: 5205R
Posts: 5,160
Quote:
Originally Posted by knobberboy View Post
Why are people obsessed with polishing every little scratch off a brand new watch??????
Quote:
Originally Posted by handsfull View Post
I think people want to put their own scratches on their watch...they don't want their dealers doing it for them.
Best response I've read here.
__________________
Morality does not derive from consensus. It only comes from one place.

Pride goes before destruction, and haughtiness before a fall.

Often times unbelief is disguised as wisdom

Instagram - patton250
Patton250 is offline   Reply With Quote
Old 19 February 2016, 09:34 AM   #65
fskywalker
2024 Pledge Member
 
fskywalker's Avatar
 
Join Date: Aug 2014
Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
Posts: 25,182
Quote:
Originally Posted by handsfull View Post
I think people want to put their own scratches on their watch...they don't want their dealers doing it for them.

Epic response! 😀👍🏻


Sent from my iPhone using Tapatalk
__________________
Francisco
♛ 16610 / 116264
Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001
Zenith 02.480.405

2FA security enabled
fskywalker is offline   Reply With Quote
Old 19 February 2016, 09:59 AM   #66
Mystro
2024 SubLV41 Pledge Member
 
Mystro's Avatar
 
Join Date: Dec 2009
Real Name: The Mystro ;)
Location: Central Pa.
Posts: 15,513
This is all you can ask for at this point in time. I never ever let anyone but Rik touch any of my watches. Many years ago I saw a AD man handle my Rolex for a "complementary" cleaning. He tried to torque down on the crown with all his might to tighten it. Never again.

Quote:
Originally Posted by Sarko View Post
update: The clasp is getting replaced which is awesome. The 2 small dents are going to be fixed with the laser and if he is some how not happy with the results then they will discuss how to proceed. They promissed that there will be no polishing and that it would look like new since the dents are super tiny. They acknowledge the mistake on their part and are keen on making it up! So lets wait and see. Next week it will be finished and I will join him so he can compare the results with my untouched blnr. I Will update u guys.
__________________
https://www.dropbox.com/s/hyitq0aikqgajc0/Time%20sig.jpg?raw=1[/img]
Mystro is online now   Reply With Quote
Old 19 February 2016, 10:06 AM   #67
GB-man
2024 SubLV41 Pledge Member
 
GB-man's Avatar
 
Join Date: Nov 2012
Location: USA
Watch: addiction issues
Posts: 37,355
Quote:
Originally Posted by Mystro View Post
This is all you can ask for at this point in time. I never ever let anyone but Rik touch any of my watches. Many years ago I saw a AD man handle my Rolex for a "complementary" cleaning. He tried to torque down on the crown with all his might to tighten it. Never again.
Agree that's a good result.

I had a guy pull the crown off my tag link while changing the battery some 10 years ago. When I came to pick it up, he rushed me through checkout and the watch was in a plastic bag.

When I got to the car, I noticed the crown was unscrewed, and worse just sitting on the tube as he'd tried reattach it.

I went back in and had a heated argument with the young guy and then the owner. They refused to pay and called me a liar, today's GB-man would have sued them in small claims. I moved on with my life and footed the bill.
GB-man is offline   Reply With Quote
Old 19 February 2016, 11:29 AM   #68
No SUBctitute
"TRF" Member
 
No SUBctitute's Avatar
 
Join Date: Jun 2012
Location: USA
Posts: 2,809
Quote:
Originally Posted by handsfull View Post

To the OP: the 'stained' metal on the clasp is typical of a polishing wheel that scorched the metal, meaning it was left on that spot for too long or not enough/too little rouge was present on the wheel, or it sat too long on the wheel itself, etc. Many variables can cause this. Either way, it's correctable/can be removed.
If that type of damage on the clasp can be repaired then I wonder why the AD is replacing it.
No SUBctitute is offline   Reply With Quote
Old 19 February 2016, 11:34 AM   #69
No SUBctitute
"TRF" Member
 
No SUBctitute's Avatar
 
Join Date: Jun 2012
Location: USA
Posts: 2,809
Quote:
Originally Posted by GMT Aviator View Post
I wouldn't say the watch is ruined but it shouldn't of really happened.

I had an AD swap a bracelet for me once. When I collected the watch it had been installed back to front!

In their apologetic rush to rectify the mistake, they scratched the case with the spring bar tool. Yes, i was annoyed but it wasn't the end of the world. The watch was a LN ceramic GMT and I'd only had it a month, but I intend keeping this watch as a daily wearer for many years to come and I've already moved on from the little mark they made by mistake.

What is concerning for your friend, is that even with the marks removed, it sounds like he will feel like the watch has been damaged/repaired and may never move on from it.
Sometimes you just got to let it go. But I hope they fix it for him. I'm sure they will.
Why did the AD give you a new bracelet after scratching your case?
No SUBctitute is offline   Reply With Quote
Old 19 February 2016, 11:39 AM   #70
Al1969
2024 Pledge Member
 
Al1969's Avatar
 
Join Date: May 2008
Location: New Jersey
Posts: 6,640
Talk about amateur hour. That's why I wouldn't trust my watches to anyone but RSC. Good luck getting this issue resolved. Perhaps your friend should demand a replacement bracelet at a minimum.
__________________
WG SUB-116719
GMT MASTER II 126719
Al1969 is offline   Reply With Quote
Old 19 February 2016, 01:09 PM   #71
alubin
"TRF" Member
 
alubin's Avatar
 
Join Date: May 2012
Location: USA
Watch: All please!
Posts: 1,042
Yea that would drive me batsh*t nuts
__________________
Patek: 5711 and 5167 "Extra Sauce"
Rolex:116520 White, WG Daytona Oysterflex, 1016 Gilt, 16750 Pepsi, 1803, Tudor Snowflake, 16613 Swiss Only
Omega: 2998-4, Ck2998
alubin is offline   Reply With Quote
Old 19 February 2016, 01:09 PM   #72
handsfull
"TRF" Member
 
handsfull's Avatar
 
Join Date: Apr 2010
Real Name: J
Location: The great Midwest
Watch: youlookinat?
Posts: 2,369
Quote:
Originally Posted by No SUBctitute View Post
If that type of damage on the clasp can be repaired then I wonder why the AD is replacing it.
It appears they lack the ability to correct it...so they chose to replace it (?)
handsfull is offline   Reply With Quote
Old 19 February 2016, 02:27 PM   #73
tjbender
2024 Pledge Member
 
tjbender's Avatar
 
Join Date: Sep 2011
Real Name: Tim
Location: SF Bay Area
Posts: 2,428
Wear the watch. Plenty more to come ;)
tjbender is offline   Reply With Quote
Old 19 February 2016, 05:39 PM   #74
Sarko
"TRF" Member
 
Join Date: Nov 2010
Location: The Netherlands
Posts: 478
Quote:
Originally Posted by No SUBctitute View Post
Why did the AD give you a new bracelet after scratching your case?
It all started all with the small scratch on the clasp. To remove the scratch from the clasp they removed the bracelet form the watch. During this process, they scratched the lugs.

After the first take on polishing the clasp they created the smudge. Then he went back to remove the smudge. So they polished the clasp twice without success. Now they say, polishing it 3 times is to much and to much of metal is getting polished off so they will install new clasp for him and the rest will be done with the laser.
Sarko is offline   Reply With Quote
Old 19 February 2016, 10:58 PM   #75
REFZ
"TRF" Member
 
REFZ's Avatar
 
Join Date: Dec 2012
Real Name: Martin
Location: Netherlands
Watch: The Rolex Way
Posts: 1,471
Quote:
Originally Posted by Sarko View Post
It all started all with the small scratch on the clasp.
After reading the whole topic I don't get it any more.
If even a small scratch was too much for your friend I think he will never enjoy wearing a Rolex watch as he will always be scared for new scratches.
__________________
114060 - 116520 - 126334
REFZ is offline   Reply With Quote
Old 19 February 2016, 11:25 PM   #76
brettpaul
"TRF" Member
 
brettpaul's Avatar
 
Join Date: Sep 2008
Real Name: Brett
Location: Bahrain, Dubai
Watch: Rolex and AP
Posts: 5,538
Quote:
Originally Posted by WAK4 View Post
If they damaged the bracelet, I think I'd be pushing for a replacement.

The case I'd be annoyed about - I could possibly see marks on the back side, but on the front...just careless IMO.

Wouldn't have anything done to the case at the moment - watch is too new - but it adds to the argument of replace the bracelet for no, or minimal, cost.
Quote:
Originally Posted by Sarko View Post
update: The clasp is getting replaced which is awesome. The 2 small dents are going to be fixed with the laser and if he is some how not happy with the results then they will discuss how to proceed. They promissed that there will be no polishing and that it would look like new since the dents are super tiny. They acknowledge the mistake on their part and are keen on making it up! So lets wait and see. Next week it will be finished and I will join him so he can compare the results with my untouched blnr. I Will update u guys.
Great result and AD - share the name so we can give them business!!
__________________
Photostream on Instagram brett_in_bahrain
brettpaul is offline   Reply With Quote
Old 20 February 2016, 10:24 AM   #77
997.2
Banned
 
Join Date: Jul 2013
Real Name: Chaz
Location: Cherry Hill, NJ
Posts: 2,721
That sucks. Poor guy. :(


Sent from my iPhone using Tapatalk
997.2 is offline   Reply With Quote
Old 9 June 2016, 08:06 AM   #78
IAN1
2024 Pledge Member
 
IAN1's Avatar
 
Join Date: Feb 2013
Location: California
Watch: A Rolex of course.
Posts: 1,067
Quote:
Originally Posted by handsfull View Post
I think people want to put their own scratches on their watch...they don't want their dealers doing it for them.
IAN1 is offline   Reply With Quote
Old 9 June 2016, 08:49 AM   #79
Mrkamir9
"TRF" Member
 
Mrkamir9's Avatar
 
Join Date: Jan 2015
Location: Nashville, TN
Posts: 425
BLNR ruined

This exact sent happened to me a while back with my Sub C, that's exactly what it looks to be from. These spring bars fit in so tight that they push with such force to cause this.

On another note, I'd go back and raise hell. I would make such a huge deal about this! I would not take this lightly if a so called "proffessional" did this to my new Rolex. Sounds like he sent it in to look better and came out looking worse... Not acceptable.


Sent from my iPhone using Tapatalk
Mrkamir9 is offline   Reply With Quote
Old 9 June 2016, 08:53 AM   #80
SamiKssiaa
Banned
 
Join Date: Oct 2015
Location: Scotland
Watch: 116710BLNR
Posts: 292
What a bunch of idiots! here's hoping your friend gets it replaced
SamiKssiaa is offline   Reply With Quote
Old 9 June 2016, 09:01 AM   #81
fskywalker
2024 Pledge Member
 
fskywalker's Avatar
 
Join Date: Aug 2014
Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
Posts: 25,182
Sincerely hope the OP by now (his question was back on february ) have resolved the issue.
__________________
Francisco
♛ 16610 / 116264
Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001
Zenith 02.480.405

2FA security enabled
fskywalker is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Wrist Aficionado

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches

OCWatches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.