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Old 21 May 2016, 12:42 PM   #61
Ritch99
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I would ask for a new watch without question. This is highly unusual. If he refuses I would dispute the charge on my credit card and never shop there again, I know my AD would take it back without question.
This...absolutely! You paid over 10k for a precision instrument and it needs a service the first day...bulls@#t!

The watch industry is full of people who will try and pull the wool over your eyes...

Get a new watch!
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Old 21 May 2016, 12:51 PM   #62
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And to those that say, now you can be sure that it will be tip top for sure...

What? Really... It was supposed to be that way from the factory! If its not, its defective and should be returned. On the flip side to that coin, how can you be sure that its not a lemon..if it is, and it happens, then you will be chasing your tail getting it fixed, until they finally replace it...been down that road.

Not to mention the risk that it comes back with scratches that majically appear from an RSC trip.

All easy to avoid by getting what you paid for in the first place...a new watch!
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Old 21 May 2016, 01:11 PM   #63
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Congrats!


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Old 21 May 2016, 01:52 PM   #64
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Glad they got it sorted and that your AD was able to take care of you on other purchases.

I can see both sides of the situation. Fix it vs replace. But just glad you are happy.


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Old 21 May 2016, 02:13 PM   #65
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Well, I'm a 'replace' man (that's what I did) but I can see the value of your argument. A good AD is a huge asset. Probably the right course for you, in the circumstances. The contribution made by a good AD can easily be under-estimated.
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Old 21 May 2016, 02:15 PM   #66
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Watch made it back and it is working wonderfully now. Yes the AD offered a full refund and I choose to keep the watch, and accepted a nice discount on another purchase I was making. So all ended well.
2 months later???

That would get me to SERIOUSLY thinking what my $10,000 was spent on besides a stainless steel watch.

I have bought tons of watches, cheap seikos, auto invictas, and old vintage bumper mechanical watches off ebay, and NONE have ever died after a few hours.
In fact, over 10 years of collecting, I can't think of a single one of those cheap watches that has failed mechanically.

Unfortunately, your $10,000 and your watch are testimony to Rolex's mythical QC standards and marketing of their obsession with perfection, is just that nowadays, a myth. :(

In any event, glad you feel happy in the end.
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Old 21 May 2016, 11:57 PM   #67
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Quote:
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I wouldn't listen to these guys who "insist" on another watch.



You can be sure, now, that your watch will be taken completely apart, every part checked for tolerance, any out-of-tolerance parts replaced, and it re-assembled to the latest Superlative Chronometer standards - by hand.



Think of it as having your new Ferrari engine completely blue-printed !! Now who wouldn't want that !


This!!!!! IMHO a new watch isn't necessary. If it gets a full service your new watch will be great for 10 years hopefully.
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Old 22 May 2016, 12:28 AM   #68
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Hey Sh.. happens let them fix it and move on life's good
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Old 22 May 2016, 01:58 AM   #69
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I'd take a refund and then plunk it down on a DaytonaC!
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Old 22 May 2016, 03:07 AM   #70
Le Chef
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Total common sense

Quote:
Originally Posted by Tools View Post
I wouldn't listen to these guys who "insist" on another watch.

You can be sure, now, that your watch will be taken completely apart, every part checked for tolerance, any out-of-tolerance parts replaced, and it re-assembled to the latest Superlative Chronometer standards - by hand.

Think of it as having your new Ferrari engine completely blue-printed !! Now who wouldn't want that !
It's much smarter to get it serviced to the highest standard than throw a tantrum. But I guess some people feel the need to throw their weight around...
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Old 22 May 2016, 05:54 AM   #71
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It's a 116520 man, what do u expect?

Kidding! Too soon?
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Old 22 May 2016, 11:38 AM   #72
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new watch or money back
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