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ProdigalGil · 20 December 2016, 09:29 AM

Hi All,

I recently sourced a 116334 Date Just from a UK online store and want to ask if you have experience the same with the warranty card.

The card was all legit with AD stamp (legit AD). The watch was legit. However, while the date was written on, the part where there was the NAME and ADDRESS of the purchaser, it was strikethrough.

2 x strike thought. One was for NAME, one was for ADDRESS. It is likely I will have to live with it and probably not (fingers cross) not have to use my warranty for within 5 years.

My question, is the warranty card void if the NAME and ADDRESS part have 2 x strikethrough?

I did try to write my name and address over the strikethrough, but it looks pretty clear there was 2 lines over my name and address!

Tools · 20 December 2016, 03:51 PM

It is not unusual for a reseller to line or strike through the previous owners personal information. They could be legally liable for releasing this information without permission.

As to the warranty, it is the watch that is warrantied, not the name on the card.

4lx · 20 December 2016, 05:37 PM

As long as the card has the AD name stamped/printed on the card you should have no problems. I don't believe RSC can check names attached to warranty cards.

Sweetswisssteel · 20 December 2016, 07:51 PM

That's what RSC in Australia told me. I called the Aussie AD printed on the card and quoted the serial and they said yes the date of purchase on the card was correct giving me approx 4 yrs and 2 mths remainder warranty. No one cared I wasn't the original owner. It's the card with stamp and date that matter. Cheers

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crowncollection · 20 December 2016, 08:06 PM

As stated warranty stays with the watch not to purchaser

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ProdigalGil · 24 December 2016, 05:31 PM

Thanks all. I thought they need a name and address on the card irrelevant which name. Stamp is there, so when I do go RSC for quote, I will provide feedback.

thesharkfactor · 24 December 2016, 10:08 PM

Card is nice but pointless. If you got a one year old watch and it stopped working, RSC will honour the warranty regardless if the card is presented or not.

Devildog · 24 December 2016, 10:12 PM

Quote:

Originally Posted by ProdigalGil

Hi All,

I recently sourced a 116334 Date Just from a UK online store and want to ask if you have experience the same with the warranty card.

The card was all legit with AD stamp (legit AD). The watch was legit. However, while the date was written on, the part where there was the NAME and ADDRESS of the purchaser, it was strikethrough.

2 x strike thought. One was for NAME, one was for ADDRESS. It is likely I will have to live with it and probably not (fingers cross) not have to use my warranty for within 5 years.

My question, is the warranty card void if the NAME and ADDRESS part have 2 x strikethrough?

I did try to write my name and address over the strikethrough, but it looks pretty clear there was 2 lines over my name and address!

Most likely due to data protection legislation here in the U.K. You shouldn't have any problems though

1William · 24 December 2016, 10:58 PM

No issues. The warranty follows the watch, not the owner.

Sweetswisssteel · 25 December 2016, 08:51 AM

Quote:

Originally Posted by thesharkfactor

Card is nice but pointless. If you got a one year old watch and it stopped working, RSC will honour the warranty regardless if the card is presented or not.

Not according to Aussie RSC. Card needed to verify date of purchase thus length of warranty. Must be different in the good ol us of a. ..sigh..I wish I was an American..Merry Xmas

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T. Ferguson · 25 December 2016, 09:13 AM

Quote:

Originally Posted by thesharkfactor

Card is nice but pointless. If you got a one year old watch and it stopped working, RSC will honour the warranty regardless if the card is presented or not.

The card is anything but pointless given that it says right in the warranty the card is required.

RichardF · 25 December 2016, 11:09 AM

Most of the RSC's require the original bill of sale showing what AD the watch was purchased from.

JP Chestnut · 25 December 2016, 11:28 AM

Quote:

Originally Posted by RichardF

Most of the RSC's require the original bill of sale showing what AD the watch was purchased from.

"Most"? I don't think so. I've only EVER heard about it in regards to NYC, and only then for a EU stamped card.

T. Ferguson · 25 December 2016, 11:38 AM

Quote:

Originally Posted by JP Chestnut

"Most"? I don't think so. I've only EVER heard about it in regards to NYC, and only then for a EU stamped card.

Or, if you don't want to send in the actual card, you can send a copy of it with the original AD bill of sale. They've done this as an accommodation, they do not have to repair the watch without the actual card.

77T · 25 December 2016, 01:27 PM

Regarding crossing fingers for 5 years, did that shop give you a card with a date after July 1, 2015?

If not, you may have a shorter wait like 2 years...

Sweetswisssteel · 25 December 2016, 04:55 PM

Quote:

Originally Posted by 77T

Regarding crossing fingers for 5 years, did that shop give you a card with a date after July 1, 2015?

If not, you may have a shorter wait like 2 years...

RSC will not divulge when the AD swiped the card so the card is needed for date warranty starts. I called the AD who confirmed my date of Jan 2016 correct for my subc date.

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thesharkfactor · 25 December 2016, 08:17 PM

I stand corrected..

What then is the point of the AD swiping the card to activate the warranty at point of sale? Does this not record date of sale and at which AD?

Why then do you need the card for a claim!

If you buy a year old preowned watch without box and card, you then have zero warranty?

This does not make sense folks....

77T · 26 December 2016, 12:20 AM

Quote:

Originally Posted by Sweetswisssteel

RSC will not divulge when the AD swiped the card so the card is needed for date warranty starts. I called the AD who confirmed my date of Jan 2016 correct for my subc date.

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The "swipe" date should always comport with the written date - the card is clearly annotated (example below). But the OP got a pre-owned DJ and if the date line is blank, then it is anyone's guess as to when it was swiped.
But RSC will clearly know. My comment was about the meridian twixt a Rolex with a 2-yr. vs. 5-yr. warranty term.

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77T · 26 December 2016, 12:26 AM

Quote:

Originally Posted by thesharkfactor

I stand corrected..

What then is the point of the AD swiping the card to activate the warranty at point of sale? Does this not record date of sale and at which AD?

Why then do you need the card for a claim!

If you buy a year old preowned watch without box and card, you then have zero warranty?

This does not make sense folks....

It is a good question - as an example, a $500K Rolls-Royce can be fixed under warranty with just a scan of the VIN no matter who brings it in. My chauffeur has never been turned down.

j/k

IMHO, it is time for Rolex to "chip" their products. Movement, case parts, crown, bracelets, clasps, crystal, movement plate, etc.
This would allow easier warranty for owners, and easier validation of genuine parts, originality, etc.

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T. Ferguson · 26 December 2016, 01:49 AM

Quote:

Originally Posted by thesharkfactor

I stand corrected..

What then is the point of the AD swiping the card to activate the warranty at point of sale? Does this not record date of sale and at which AD?

Why then do you need the card for a claim!

If you buy a year old preowned watch without box and card, you then have zero warranty?

This does not make sense folks....

It's about the grey market.

It makes sense in the context of Rolex's attitude and relationship towards the grey market.

ProdigalGil · 26 December 2016, 09:37 AM

Quote:

Originally Posted by RichardF

Most of the RSC's require the original bill of sale showing what AD the watch was purchased from.

I brought it from an online reseller, so receipt / invoice is from the online reseller (they also have London boutique). They are not an AD however, so I don't have a AD receipt!

The accuracy of the DJII without any winding has been immaculate at the moment. It is a brand new watch so date stamp is 9th Dec 2016. Technically, I have full 5 years! Showing exactly 1-2 sec lost daily.

ProdigalGil · 26 December 2016, 09:38 AM

Quote:

Originally Posted by 77T

Regarding crossing fingers for 5 years, did that shop give you a card with a date after July 1, 2015?

If not, you may have a shorter wait like 2 years...

date stamp 9/12/2016, the date I made the purchase.

ProdigalGil · 26 December 2016, 09:48 AM

See can see my miserable failure to put my name and address on it.

I did get confirmation by email (in writing) that the card has been activated and I check with loupe that there was marks on the strip to see if it have been used for activation.

Sweetswisssteel · 26 December 2016, 08:00 PM

You can easily see swipe marks if it's been swiped and RSC in Australia (can't speak for other locations) would not divulge when the card was swiped. I called the AD though who kept serial number records of sales and they confirmed the date of swipe which equalled date on card..phew..so basically that's it. Just my experience with Melbourne RSC. I did not call Sydney RSC so cannot speak for them. All I can do is honestly relay my experiences to help others looking for info and or advice. This is a special forum full of mostly cool and decent folks. Peace, love and happy holidays. Cheerio

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20 December 2016, 09:29 AM	#1
ProdigalGil "TRF" Member Join Date: Nov 2016 Location: London Watch: Rolex DJ II 116334 Posts: 114	Rolex Warranty Card - Name/Address strike through Hi All, I recently sourced a 116334 Date Just from a UK online store and want to ask if you have experience the same with the warranty card. The card was all legit with AD stamp (legit AD). The watch was legit. However, while the date was written on, the part where there was the NAME and ADDRESS of the purchaser, it was strikethrough. 2 x strike thought. One was for NAME, one was for ADDRESS. It is likely I will have to live with it and probably not (fingers cross) not have to use my warranty for within 5 years. My question, is the warranty card void if the NAME and ADDRESS part have 2 x strikethrough? I did try to write my name and address over the strikethrough, but it looks pretty clear there was 2 lines over my name and address!

20 December 2016, 03:51 PM	#2
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	It is not unusual for a reseller to line or strike through the previous owners personal information. They could be legally liable for releasing this information without permission. As to the warranty, it is the watch that is warrantied, not the name on the card. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

20 December 2016, 08:06 PM	#5
crowncollection "TRF" Member Join Date: Jan 2011 Real Name: David Location: australia Posts: 20,216	As stated warranty stays with the watch not to purchaser Sent from my iPhone using Tapatalk __________________ watches many

25 December 2016, 01:27 PM	#15
77T 2024 SubLV41 Pledge Member Join Date: Dec 2010 Real Name: PaulG Location: Georgia Posts: 42,015	Rolex Warranty Card - Name/Address strike through Regarding crossing fingers for 5 years, did that shop give you a card with a date after July 1, 2015? If not, you may have a shorter wait like 2 years... __________________ Does anyone really know what time it is?

20 December 2016, 05:37 PM	#3
4lx "TRF" Member Join Date: Mar 2016 Location: UK Posts: 80	As long as the card has the AD name stamped/printed on the card you should have no problems. I don't believe RSC can check names attached to warranty cards.

20 December 2016, 07:51 PM	#4
Sweetswisssteel "TRF" Member Join Date: Dec 2016 Location: Brisbane Watch: 126618LB Posts: 588	That's what RSC in Australia told me. I called the Aussie AD printed on the card and quoted the serial and they said yes the date of purchase on the card was correct giving me approx 4 yrs and 2 mths remainder warranty. No one cared I wasn't the original owner. It's the card with stamp and date that matter. Cheers Sent from my HTC_0P6B using Tapatalk

24 December 2016, 05:31 PM	#6
ProdigalGil "TRF" Member Join Date: Nov 2016 Location: London Watch: Rolex DJ II 116334 Posts: 114	Thanks all. I thought they need a name and address on the card irrelevant which name. Stamp is there, so when I do go RSC for quote, I will provide feedback.

24 December 2016, 10:08 PM	#7
thesharkfactor "TRF" Member Join Date: Aug 2007 Location: Scotland Watch: GMT Posts: 3,643	Card is nice but pointless. If you got a one year old watch and it stopped working, RSC will honour the warranty regardless if the card is presented or not.

24 December 2016, 10:58 PM	#9
1William 2024 SubLV41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 47,776	No issues. The warranty follows the watch, not the owner.

25 December 2016, 11:09 AM	#12
RichardF "TRF" Member Join Date: Jun 2016 Location: TN Posts: 185	Most of the RSC's require the original bill of sale showing what AD the watch was purchased from.

25 December 2016, 08:17 PM	#17
thesharkfactor "TRF" Member Join Date: Aug 2007 Location: Scotland Watch: GMT Posts: 3,643	I stand corrected.. What then is the point of the AD swiping the card to activate the warranty at point of sale? Does this not record date of sale and at which AD? Why then do you need the card for a claim! If you buy a year old preowned watch without box and card, you then have zero warranty? This does not make sense folks....

26 December 2016, 09:48 AM	#23
ProdigalGil "TRF" Member Join Date: Nov 2016 Location: London Watch: Rolex DJ II 116334 Posts: 114	See can see my miserable failure to put my name and address on it. I did get confirmation by email (in writing) that the card has been activated and I check with loupe that there was marks on the strip to see if it have been used for activation.

26 December 2016, 08:00 PM	#24
Sweetswisssteel "TRF" Member Join Date: Dec 2016 Location: Brisbane Watch: 126618LB Posts: 588	You can easily see swipe marks if it's been swiped and RSC in Australia (can't speak for other locations) would not divulge when the card was swiped. I called the AD though who kept serial number records of sales and they confirmed the date of swipe which equalled date on card..phew..so basically that's it. Just my experience with Melbourne RSC. I did not call Sydney RSC so cannot speak for them. All I can do is honestly relay my experiences to help others looking for info and or advice. This is a special forum full of mostly cool and decent folks. Peace, love and happy holidays. Cheerio Sent from my HTC_0P6B using Tapatalk

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