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Roger Lococco · 23 February 2018, 03:38 PM

Short version. I have the opportunity to buy a new SD43 from an AD. They are saving it for VIPs only. One of my friends is a VIP at that AD. The AD is insisting that he purchase the watch with his credit card and "gift" it to me. In turn, they are also insisting that the warranty card be written up in his name.

Something about having a new high end watch with papers in someone else's name is grating on my nerves. Am I being too picky here?

rob · 23 February 2018, 04:07 PM

How much do you want the watch? Your never going to look at the card. All three of my modern Rolexes have the original, and vintage has a warranty card from the last maintenance. Never looked at them after putting them in the boxes.

Max16013 · 23 February 2018, 04:18 PM

You are being too picky, in my opinion.

If the papers being in his name stopped you from being able to send the watch into Rolex at a later date then I'd understand, but it won't limit you at all. The important thing is that you're getting the papers! The name doesn't matter - again my opinion.

TitanCi · 23 February 2018, 04:24 PM

Doesn't matter. My recent acquisition has someone else's name on it. Doesn't bother me one bit.

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waikeekee · 23 February 2018, 04:25 PM

Warranty card is “attached” to the watch. Both model and serial number MUST be the same as the watch. The technician at RSC will not be bothered with whatever name that was written on the card. No worries, you are fine.

Let me state an example. My friend bought a 116719BLRO, it is a GMT Master II white gold version with the “Pepsi” colour dial. At the AD, he instructed the sales to issue the invoice and warranty in his son’s name.

When he bought the Watch, his sone was a newborn and he has been wearing the Watch since. So, as long as the warranty card belongs to that watch, you are fine.

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joli160 · 23 February 2018, 04:41 PM

Another fine example of an AD making up a silly policy.
If I buy a brand new watch, I want my name on it. Would be a deal breaker for me and under this condition I would not buy.

I realise it does not matter, you will have the warranty just the same. So all depends on your personal preference.
(If your friend is a VIP perhaps he can persuade them to leave it blanc ?)

Ryuden · 23 February 2018, 04:52 PM

Quote:

Originally Posted by joli160

(if your friend is a vip perhaps he can persuade them to leave it blanc ?)

+1

tyler1980 · 23 February 2018, 04:55 PM

its pretty ridiculous that the AD knows its going to you via the VIP and won't accommodate the VIP by allowing it to be in your name. Makes zero sense.

Drss01 · 23 February 2018, 05:02 PM

If u choose not to take the piece in ur friends name...I’d be happy to.

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Roger Lococco · 23 February 2018, 05:04 PM

So I tried to see if they would leave it blank. They said no. I think this has to do with the particular sales agent not wanting to risk getting caught selling an allocated watch to a VIP that she knows he is not going to keep.

tyler1980 · 23 February 2018, 05:09 PM

Quote:

Originally Posted by Roger Lococco

So I tried to see if they would leave it blank. They said no. I think this has to do with the particular sales agent not wanting to risk getting caught selling an allocated watch to a VIP that she knows he is not going to keep.

they can allocate the watch to whoever they want. That is why its strange to just not allocate it to you instead of the VIP since it otherwise would be the VIP's watch and they are doing what he wants and keeping him happy. Its the same reason he would get the watch if he wanted it... to keep him happy

Roger Lococco · 23 February 2018, 05:15 PM

Quote:

Originally Posted by tyler1980

they can allocate the watch to whoever they want. That is why its strange to just not allocate it to you instead of the VIP since it otherwise would be the VIP's watch and they are doing what he wants and keeping him happy. Its the same reason he would get the watch if he wanted it... to keep him happy

The AD can sell to whoever they want as a company, but I suspect that the particular sales agent cannot. I believe that the store’s policy is to only sell to their VIPs.

Anyway, a bit frustrating.

tyler1980 · 23 February 2018, 05:17 PM

Quote:

Originally Posted by Roger Lococco

The AD can sell to whoever they want as a company, but I suspect that the particular sales agent cannot. I believe that the store’s policy is to only sell to their VIPs.

Anyway, a bit frustrating.

id still take the watch. Rolex warranty cards with someones name doesnt bother me all that much. If it was a Patek, no way i would buy one without my name on the certificate of origin. For some reason that is more important to me with regard to paperwork.

zaratsu · 23 February 2018, 05:45 PM

I bought a brand new Rolex from a trusted dealer with somebody else's name on the card. Didn't bother me at all.

I got to skip the queue and pay a reasonable price slightly below retail for a BLNR. No issues with a minor warranty claim either.

Nobody sits there looking at their warranty card. I'd suggest not letting such a small thing get to you.

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MinMay · 23 February 2018, 05:54 PM

My recent purchase from AD wouldn't allow me to leave it blank. They said it's Rolex policy to add the name on the card. It doesn't bother me if purchase another watch with a different name on it. I just care to know if it's authentic and not a fake watch.

Flier · 23 February 2018, 05:57 PM

Quote:

Originally Posted by Roger Lococco

Short version. I have the opportunity to buy a new SD43 from an AD. They are saving it for VIPs only. One of my friends is a VIP at that AD. The AD is insisting that he purchase the watch with his credit card and "gift" it to me. In turn, they are also insisting that the warranty card be written up in his name.

Something about having a new high end watch with papers in someone else's name is grating on my nerves. Am I being too picky here?

The name is not required to be filled out
This has been discussed many times
The warranty follows the watch not the name
Regarding your VIP friend , firstly if you are a VIP he could ask for the name to be empty or even on yours as its a gift
Secondly , I dont believe there is a vault with watches for VIP people
You might get the odd call if you are a good customer but I dont consider the SD43 to be a secret hidden away watch for special people as it is actually not so rare in my opinion and we keep meeting more people with it on their wrist

Devildog · 23 February 2018, 05:58 PM

If he pays for it with his credit card then the warranty card must be written in his name or the warranty technically is not valid. Lots of recent threads on here about that.

If they have to sell to him they are doing you a favour by doing this.

Blank cards or cards with a different name to the purchaser technically mean the warranty is not valid. It’s in the warranty terms and conditions, although largely ignored until recently.

Don’t miss out on a fantastic reference over a name on a card.

Flier · 23 February 2018, 05:58 PM

Quote:

Originally Posted by MinMay

My recent purchase from AD wouldn't allow me to leave it blank. They said it's Rolex policy to add the name on the card. It doesn't bother me if purchase another watch with a different name on it. I just care to know if it's authentic and not a fake watch.

Mine was left empty............
By an AD

Flier · 23 February 2018, 06:00 PM

Quote:

Originally Posted by Devildog

If he pays for it with his credit card then the warranty card must be written in his name or the warranty technically is not valid. Lots of recent threads on here about that.

If they have to sell to him they are doing you a favour by doing this.

Blank cards or cards with a different name to the purchaser technically mean the warranty is not valid. It’s in the warranty terms and conditions, although largely ignored until recently.

Don’t miss out on a fantastic reference over a name on a card.

So you are saying if I buy a watch with my name on the card and then sell it
The warranty is void?
I am having a really hard time to believe that

Devildog · 23 February 2018, 06:02 PM

Quote:

Originally Posted by Flier

The name is not required to be filled out

Yes it is. Read the warranty terms

The warranty does follow the watch but the card must be filled out in full.

RSCs have turned a blind eye until now but times may well be changing.

Devildog · 23 February 2018, 06:04 PM

Quote:

Originally Posted by Flier

So you are saying if I buy a watch with my name on the card and then sell it
The warranty is void?
I am having a really hard time to believe that

No. The name on the card must be the name of the original consumer. As long as that is the case the warranty is valid wnd follows the watch.

Flier · 23 February 2018, 06:05 PM

https://s9.postimg.org/td1who5qn/228...84_BD10_EF.png

Not according to my AD
Just called him
He was laughing

Devildog · 23 February 2018, 06:07 PM

Quote:

Originally Posted by Flier

https://s9.postimg.org/td1who5qn/228...84_BD10_EF.png

Not according to my AD
Just called him
He was laughing

It’s fair to say ADs know less than most.

But don’t take it from me. Read your warrant booklet. Lots of threads on here about it.

Flier · 23 February 2018, 06:09 PM

Lots of threads opposite also
Besides an empty card can easily be filled out on my own if required

Devildog · 23 February 2018, 06:09 PM

Quote:

Originally Posted by Flier

https://s9.postimg.org/td1who5qn/228...84_BD10_EF.png

Not according to my AD
Just called him
He was laughing

https://www.rolexforums.com/showthread.php?t=586358

One of many. And this was a European AD too

Devildog · 23 February 2018, 06:10 PM

Quote:

Originally Posted by Flier

Lots of threads opposite also
Besides an empty card can easily be filled out on my own if required

Indeed. Not an issue for you

Flier · 23 February 2018, 06:13 PM

I guess each AD does what he understnandsbof the rules
At the end of the day if warranty is denied you got all the rights to go to court as they failed to apply their regulations
You as consumer are not meant to know these things
Thats why you from an AD, so you are covered

wristmatic · 23 February 2018, 06:21 PM

anyway to wipe the name off the card?

Thatguy · 23 February 2018, 06:22 PM

So now ADs are requiring straw buyers. Lol

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HK Islandboy · 23 February 2018, 06:52 PM

Personally, this wouldn’t bother me one bit - I would be happy to get a great watch.

Interestingly, the Rolexes that I have bought from ADs have been sold to me with warranty that have been dated and swiped, but with no name on them.

23 February 2018, 03:38 PM	#1
Roger Lococco "TRF" Member Join Date: Feb 2018 Real Name: Roger Lococco Location: Asia Watch: 126719BLRO Pepsi Posts: 2,980	New watch as gift - warranty card not in your name = issue? Short version. I have the opportunity to buy a new SD43 from an AD. They are saving it for VIPs only. One of my friends is a VIP at that AD. The AD is insisting that he purchase the watch with his credit card and "gift" it to me. In turn, they are also insisting that the warranty card be written up in his name. Something about having a new high end watch with papers in someone else's name is grating on my nerves. Am I being too picky here?

23 February 2018, 04:41 PM	#6
joli160 2024 SubLV41 Pledge Member Join Date: Apr 2013 Location: NL Watch: Yachtmaster Posts: 14,762	Another fine example of an AD making up a silly policy. If I buy a brand new watch, I want my name on it. Would be a deal breaker for me and under this condition I would not buy. I realise it does not matter, you will have the warranty just the same. So all depends on your personal preference. (If your friend is a VIP perhaps he can persuade them to leave it blanc ?) __________________ Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.

23 February 2018, 05:58 PM	#17
Devildog "TRF" Member Join Date: Jul 2009 Real Name: Scott Location: UK Watch: ^^^ for now Posts: 5,797	If he pays for it with his credit card then the warranty card must be written in his name or the warranty technically is not valid. Lots of recent threads on here about that. If they have to sell to him they are doing you a favour by doing this. Blank cards or cards with a different name to the purchaser technically mean the warranty is not valid. It’s in the warranty terms and conditions, although largely ignored until recently. Don’t miss out on a fantastic reference over a name on a card. __________________ Past: 6239 (yes, I know...), 16610, 16600, 116515, 116613LN, 126600, 126711 CHNR Present: 16600, 116509, Cartier Santos Green.

23 February 2018, 04:07 PM	#2
rob 2024 Pledge Member Join Date: Aug 2007 Location: Northern Ca. Watch: SS only Posts: 865	How much do you want the watch? Your never going to look at the card. All three of my modern Rolexes have the original, and vintage has a warranty card from the last maintenance. Never looked at them after putting them in the boxes.

23 February 2018, 04:18 PM	#3
Max16013 "TRF" Member Join Date: Feb 2018 Location: Here Watch: DJ 16013 Posts: 247	You are being too picky, in my opinion. If the papers being in his name stopped you from being able to send the watch into Rolex at a later date then I'd understand, but it won't limit you at all. The important thing is that you're getting the papers! The name doesn't matter - again my opinion.

23 February 2018, 04:24 PM	#4
TitanCi "TRF" Member Join Date: Sep 2013 Location: California Posts: 555	Doesn't matter. My recent acquisition has someone else's name on it. Doesn't bother me one bit. Sent from my iPhone using Tapatalk

23 February 2018, 04:25 PM	#5
waikeekee "TRF" Member Join Date: Aug 2016 Location: Ubi Posts: 619	Warranty card is “attached” to the watch. Both model and serial number MUST be the same as the watch. The technician at RSC will not be bothered with whatever name that was written on the card. No worries, you are fine. Let me state an example. My friend bought a 116719BLRO, it is a GMT Master II white gold version with the “Pepsi” colour dial. At the AD, he instructed the sales to issue the invoice and warranty in his son’s name. When he bought the Watch, his sone was a newborn and he has been wearing the Watch since. So, as long as the warranty card belongs to that watch, you are fine. Sent from my iPad using Tapatalk

23 February 2018, 04:55 PM	#8
tyler1980 "TRF" Member Join Date: Apr 2015 Location: Houston Posts: 17,622	its pretty ridiculous that the AD knows its going to you via the VIP and won't accommodate the VIP by allowing it to be in your name. Makes zero sense.

23 February 2018, 05:02 PM	#9
Drss01 "TRF" Member Join Date: Jan 2018 Location: Chicago, IL Posts: 39	If u choose not to take the piece in ur friends name...I’d be happy to. Sent from my iPhone using Tapatalk

23 February 2018, 05:04 PM	#10
Roger Lococco "TRF" Member Join Date: Feb 2018 Real Name: Roger Lococco Location: Asia Watch: 126719BLRO Pepsi Posts: 2,980	So I tried to see if they would leave it blank. They said no. I think this has to do with the particular sales agent not wanting to risk getting caught selling an allocated watch to a VIP that she knows he is not going to keep.

23 February 2018, 05:45 PM	#14
zaratsu "TRF" Member Join Date: May 2017 Location: AU Posts: 123	I bought a brand new Rolex from a trusted dealer with somebody else's name on the card. Didn't bother me at all. I got to skip the queue and pay a reasonable price slightly below retail for a BLNR. No issues with a minor warranty claim either. Nobody sits there looking at their warranty card. I'd suggest not letting such a small thing get to you. Sent from my Pixel XL using Tapatalk

23 February 2018, 05:54 PM	#15
MinMay Banned Join Date: Apr 2015 Location: United States Posts: 2,410	My recent purchase from AD wouldn't allow me to leave it blank. They said it's Rolex policy to add the name on the card. It doesn't bother me if purchase another watch with a different name on it. I just care to know if it's authentic and not a fake watch.

23 February 2018, 06:05 PM	#22
Flier Banned Join Date: Dec 2017 Location: Cy Watch: ROLEX Posts: 516	https://s9.postimg.org/td1who5qn/228...84_BD10_EF.png Not according to my AD Just called him He was laughing

23 February 2018, 06:09 PM	#24
Flier Banned Join Date: Dec 2017 Location: Cy Watch: ROLEX Posts: 516	Lots of threads opposite also Besides an empty card can easily be filled out on my own if required

23 February 2018, 06:13 PM	#27
Flier Banned Join Date: Dec 2017 Location: Cy Watch: ROLEX Posts: 516	I guess each AD does what he understnandsbof the rules At the end of the day if warranty is denied you got all the rights to go to court as they failed to apply their regulations You as consumer are not meant to know these things Thats why you from an AD, so you are covered

23 February 2018, 06:21 PM	#28
wristmatic 2024 Pledge Member Join Date: Sep 2012 Location: SFO Watch: Rolex Posts: 203	anyway to wipe the name off the card?

23 February 2018, 06:22 PM	#29
Thatguy "TRF" Member Join Date: Oct 2012 Real Name: Wayne Location: California Watch: Rolex, PAM Posts: 3,302	So now ADs are requiring straw buyers. Lol Sent from my iPhone using Tapatalk

23 February 2018, 06:52 PM	#30
HK Islandboy "TRF" Member Join Date: May 2017 Location: Hong Kong Watch: AP Posts: 3,825	Personally, this wouldn’t bother me one bit - I would be happy to get a great watch. Interestingly, the Rolexes that I have bought from ADs have been sold to me with warranty that have been dated and swiped, but with no name on them.

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