The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Rolex & Tudor Watch Topics > Rolex General Discussion

Reply
 
Thread Tools Display Modes
Old 17 May 2018, 10:19 AM   #1
edweather
"TRF" Member
 
Join Date: Feb 2014
Real Name: Ed
Location: Georgia, USA
Watch: Casio Illuminator
Posts: 650
Should a watch purchased from a TS come with a receipt?

Just purchased a beautiful new Rolex (5-18 on the warranty card) today from one of the top TSs on the site. The watch is awesome, but there was no receipt with it. So I called the seller and told him I received the watch, and asked if I could get a receipt. He said he would email me one tonight when he got to his computer to get the serial number, etc. I haven't received it yet, but in the mean time, was just wondering if an official receipt was actually necessary. I have text messages and emails proving I got the watch from him. Certainly not looking to be unreasonable if the receipt doesn't mean much. The seller explained the 5 yr warranty follows the watch. Thanks, Ed
edweather is offline   Reply With Quote
Old 17 May 2018, 10:22 AM   #2
Fabrice M
2024 Pledge Member
 
Fabrice M's Avatar
 
Join Date: Nov 2014
Location: Denver
Watch: This and that...
Posts: 1,649
A receipt from a grey market seller will not do anything to the warranty, but it’s nice to have for your insurance. They never send one, but if you ask they will always accommodate you.
Fabrice M is offline   Reply With Quote
Old 17 May 2018, 10:25 AM   #3
Dogdad
"TRF" Member
 
Join Date: Apr 2018
Location: Louisiana
Posts: 195
Curious, does Rolex honor the warranty if it is not from an AD?
Dogdad is offline   Reply With Quote
Old 17 May 2018, 10:29 AM   #4
Finslayer83
"TRF" Member
 
Finslayer83's Avatar
 
Join Date: Oct 2017
Location: Tennessee
Watch: DW-5600
Posts: 1,584
I got a receipt and appraisal for insureance from davidsw.
Finslayer83 is offline   Reply With Quote
Old 17 May 2018, 10:31 AM   #5
dmash
Member
 
Join Date: Feb 2017
Location: USA <> BKK
Posts: 6,160
I like to have proof of purchase for my records. And especially when purchasing things in EU for proof of me paying VAT as I am between US and Germany a fair bit.
dmash is offline   Reply With Quote
Old 17 May 2018, 10:32 AM   #6
tudorbaja27
"TRF" Member
 
tudorbaja27's Avatar
 
Join Date: Sep 2017
Location: Miami, FL
Watch: Tudor & Cartier
Posts: 2,499
I didn't get a receipt from DavidSW, but good point
__________________
"Chi ha paura muore ogni giorno, chi non ha paura muore una volta sola" - Paolo Borsellino
tudorbaja27 is offline   Reply With Quote
Old 17 May 2018, 10:33 AM   #7
Art 1
Banned
 
Join Date: Feb 2008
Location: Florida, Canada
Watch: Rol/Seik/Tud/Omega
Posts: 30,244
I would expect one.
Art 1 is offline   Reply With Quote
Old 17 May 2018, 10:33 AM   #8
Danny83
2024 ROLEX DATEJUST41 Pledge Member
 
Danny83's Avatar
 
Join Date: Sep 2013
Real Name: Danny
Location: Bay Area CA
Watch: Yellow Gold
Posts: 20,314
Not necessary
Danny83 is offline   Reply With Quote
Old 17 May 2018, 10:38 AM   #9
edweather
"TRF" Member
 
Join Date: Feb 2014
Real Name: Ed
Location: Georgia, USA
Watch: Casio Illuminator
Posts: 650
Quote:
Originally Posted by Dogdad View Post
Curious, does Rolex honor the warranty if it is not from an AD?
Yes, it was explained to me by the TS, that the factory warranty follows the watch. I have named, dated warranty card from AD.
edweather is offline   Reply With Quote
Old 17 May 2018, 10:41 AM   #10
Hornfan
"TRF" Member
 
Join Date: Apr 2018
Location: Atlanta
Posts: 1
Recently purchased an unworn GMT from DavidSW too. Great guy to work with but he did not initially provide a receipt. However, he emailed me a receipt with the sn the next day after I asked for one.
Hornfan is offline   Reply With Quote
Old 17 May 2018, 10:55 AM   #11
Dogdad
"TRF" Member
 
Join Date: Apr 2018
Location: Louisiana
Posts: 195
Quote:
Originally Posted by edweather View Post
Yes, it was explained to me by the TS, that the factory warranty follows the watch. I have named, dated warranty card from AD.
One of the Ad’s I deal with told me that Rolex would only honor the warranty if you are the original purchaser of the watch from an AD with warranty card filled out by that AD. I will have to ask the other two I deal with to see what they say.
Dogdad is offline   Reply With Quote
Old 17 May 2018, 11:11 AM   #12
Jim Smyth
Banned
 
Join Date: Nov 2013
Real Name: Jim Smyth
Location: Florida
Watch: DD
Posts: 1,842
Quote:
Originally Posted by Dogdad View Post
One of the Ad’s I deal with told me that Rolex would only honor the warranty if you are the original purchaser of the watch from an AD with warranty card filled out by that AD. I will have to ask the other two I deal with to see what they say.
You will find out AD's dont always give you the correct information. Read the warranty for accurate info. Also to answer one of your earlier questions, all Rolex's are sold by/through a AD. There is no other way to buy one that I know of.
Jim Smyth is offline   Reply With Quote
Old 17 May 2018, 11:54 AM   #13
watchmework
"TRF" Member
 
watchmework's Avatar
 
Join Date: Jun 2017
Location: DC
Watch: 126710BLRO, 116600
Posts: 7,869
Receipt doesn’t really mean much but I’d ask for an appraisal from the TS. You’ll be able to use this for your insurance purposes. Outside of that, you’ve got the watch and warranty card...that’s all you need, some would say all you need is the watch.
watchmework is offline   Reply With Quote
Old 17 May 2018, 11:56 AM   #14
Boaters
2024 Pledge Member
 
Join Date: May 2015
Real Name: Mike
Location: Pacific Northwest
Watch: 116610LV 16710 SD
Posts: 10,653
No point never have got one and just fine with me.
Boaters is offline   Reply With Quote
Old 17 May 2018, 11:59 AM   #15
You
"TRF" Member
 
You's Avatar
 
Join Date: Jul 2016
Location: Beverly Hills, CA
Watch: Platinum Daytona
Posts: 785
No you usually don't get one with a TS, but if you ask for one they will send you an email copy of it.
You is offline   Reply With Quote
Old 17 May 2018, 04:50 PM   #16
joli160
2024 SubLV41 Pledge Member
 
joli160's Avatar
 
Join Date: Apr 2013
Location: NL
Watch: Yachtmaster
Posts: 14,761
Quote:
Originally Posted by dmash View Post
I like to have proof of purchase for my records. And especially when purchasing things in EU for proof of me paying VAT as I am between US and Germany a fair bit.
Yep, as a frequent traveller and EU citizen I require a receipt as well. EU customs are keen on collecting VAT and I hate paying taxes twice.
__________________
Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.
joli160 is offline   Reply With Quote
Old 17 May 2018, 09:14 PM   #17
THC
2024 SubLV41 Pledge Member
 
THC's Avatar
 
Join Date: Jun 2013
Real Name: Tom
Location: Mandeville La
Watch: 126333
Posts: 10,666
Than Do, SohAIS, and DSW have all sent me receipts, without my asking... I guess it depends on the TS
THC is offline   Reply With Quote
Old 17 May 2018, 09:35 PM   #18
watchwatcher
"TRF" Member
 
watchwatcher's Avatar
 
Join Date: Jan 2009
Real Name: Larry
Location: Kentucky
Watch: Yes
Posts: 35,047
I can't imagine a scenario that I would need one. But...that's me.
watchwatcher is offline   Reply With Quote
Old 17 May 2018, 10:12 PM   #19
dmash
Member
 
Join Date: Feb 2017
Location: USA <> BKK
Posts: 6,160
Quote:
Originally Posted by joli160 View Post
Yep, as a frequent traveller and EU citizen I require a receipt as well. EU customs are keen on collecting VAT and I hate paying taxes twice.
If I'm carrying any high value item on my person or in my luggage (watch, computer, camera, etc)....I have the receipts saved on my phone and/or computer, so I can easily prove to customs/Zoll that I have paid the proper VAT. It's a pain, but no way I'm going to have my items held up while I prove my case.
dmash is offline   Reply With Quote
Old 18 May 2018, 06:45 AM   #20
edweather
"TRF" Member
 
Join Date: Feb 2014
Real Name: Ed
Location: Georgia, USA
Watch: Casio Illuminator
Posts: 650
The TS emailed me my receipt today. Maybe it's me, but have a hard time exchanging 9k, and not getting a receipt, especially for a wire transfer. Much more comfortable now. Thanks for all the replies.
edweather is offline   Reply With Quote
Old 20 May 2018, 08:54 AM   #21
fskywalker
2024 Pledge Member
 
fskywalker's Avatar
 
Join Date: Aug 2014
Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
Posts: 25,182
Glad worked out for you!


Sent from my iPhone using Tapatalk Pro
__________________
Francisco
♛ 16610 / 116264
Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001
Zenith 02.480.405

2FA security enabled
fskywalker is offline   Reply With Quote
Old 20 May 2018, 09:04 AM   #22
watchmework
"TRF" Member
 
watchmework's Avatar
 
Join Date: Jun 2017
Location: DC
Watch: 126710BLRO, 116600
Posts: 7,869
Quote:
Originally Posted by edweather View Post
The TS emailed me my receipt today. Maybe it's me, but have a hard time exchanging 9k, and not getting a receipt, especially for a wire transfer. Much more comfortable now. Thanks for all the replies.


watchmework is offline   Reply With Quote
Old 20 May 2018, 09:08 AM   #23
rebel_1
"TRF" Member
 
rebel_1's Avatar
 
Join Date: May 2010
Location: Florida
Posts: 2,132
TBH, I’ve bought from three different TSs here. I never thought to see if I received a receipt. IMHO, a receipt shows proof of purchase in case I want to return an item. Also shows the item was paid in full. Warranty, to my knowledge, follows the watch as long as the original AD swiped the warranty card.
__________________
Official Member: 'Perpetual 30' Vegas International GTG 2016
Official Member "WIS-CON" Las Vegas International GTG 2017
rebel_1 is offline   Reply With Quote
Old 20 May 2018, 09:17 AM   #24
WatchGuy1966
"TRF" Member
 
Join Date: Apr 2018
Location: Location Location
Posts: 1,794
Quote:
Originally Posted by rebel_1 View Post
TBH, I’ve bought from three different TSs here. I never thought to see if I received a receipt. IMHO, a receipt shows proof of purchase in case I want to return an item. Also shows the item was paid in full. Warranty, to my knowledge, follows the watch as long as the original AD swiped the warranty card.


It’s also important for insurance.


Sent from my iPad using Tapatalk
WatchGuy1966 is online now   Reply With Quote
Old 20 May 2018, 09:25 AM   #25
RJRJRJ
"TRF" Member
 
RJRJRJ's Avatar
 
Join Date: Aug 2011
Location: USA
Posts: 3,495
Quote:
Originally Posted by edweather View Post
The TS emailed me my receipt today. Maybe it's me, but have a hard time exchanging 9k, and not getting a receipt, especially for a wire transfer. Much more comfortable now. Thanks for all the replies.

It's not really necessary with emails and wire transfers that can document everything. You definitely wan't a receipt if dealing with cash though.
RJRJRJ is offline   Reply With Quote
Old 20 May 2018, 10:14 AM   #26
rebel_1
"TRF" Member
 
rebel_1's Avatar
 
Join Date: May 2010
Location: Florida
Posts: 2,132
Quote:
Originally Posted by WatchGuy1966 View Post
It’s also important for insurance.


Sent from my iPad using Tapatalk
JM didn’t ask for one. Nor did USAA. JM did survey all pieces though. I’m not arguing that a receipt isn’t a good idea of having, I’m just not concerned about it.
__________________
Official Member: 'Perpetual 30' Vegas International GTG 2016
Official Member "WIS-CON" Las Vegas International GTG 2017
rebel_1 is offline   Reply With Quote
Old 20 May 2018, 10:29 AM   #27
GFONG
"TRF" Member
 
GFONG's Avatar
 
Join Date: Jul 2011
Real Name: Galen
Location: SG / HK
Watch: Lange / Rolex
Posts: 2,810
For Rolex, warranty is based on the warranty card and their records.

Receipt is an important document to proof your purchase. It should clearly list the item and it’s serial number.
GFONG is offline   Reply With Quote
Old 20 May 2018, 10:47 AM   #28
hbombkid
"TRF" Member
 
hbombkid's Avatar
 
Join Date: Apr 2014
Location: VA
Watch: Sub 116610
Posts: 1,082
Yea always a nice to have.

I got lucky on my one purchase. I actually got the original sales receipt from the AD. I also kept the the txt messages and email communication with the seller. Not that I am worried about anything just good to have.
hbombkid is offline   Reply With Quote
Old 20 May 2018, 10:50 AM   #29
torifile
"TRF" Member
 
Join Date: Mar 2017
Location: Durham NC
Posts: 373
I asked for one and received it so I could get the watch insured without having to pay for an appraisal.
torifile is offline   Reply With Quote
Old 20 May 2018, 09:42 PM   #30
Jim Smyth
Banned
 
Join Date: Nov 2013
Real Name: Jim Smyth
Location: Florida
Watch: DD
Posts: 1,842
Quote:
Originally Posted by Finslayer83 View Post
I got a receipt and appraisal for insureance from davidsw.
I got the same from David but had to ask for it. Made getting it insured very easy.
Jim Smyth is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Wrist Aficionado

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches

OCWatches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.