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supernova · 27 November 2018, 09:36 AM

Hi all,

Just wanted to share my experience with you all.

My GMT LN is about 7 years old and started to develop a squeeky rotor sounds. Also wouldn't hold charge as stopped running in about 5 hours off the wrist.

So popped into my AD to have a quick check and they sent to RSC (I'm assuming in London as I'm in Ireland but never confirmed..).

So RSC contacted my AD and advised a full service and new crown and was quoted as a €835 job but my AD reduced to €720 to me as I have a good relationship with them (still expensive though I thought!).

So after nearly exactly 8 weeks, I collect her today and here's some what I received back,

1. It came in this big plastic white box that I don't remember ever seeing.
2. It come stickered with the stipe patter on both sides and normal sticker on case back
3. Comes with a service card with serial, date of service, country code. Also indicating on back of 2 year guarantee. Also comes with a service booklet.
4. My AD informed me that Rolex don't give the green puches anymore or at least they haven't received one in months so they provdided me with one of their own. Pretty sure it came in the coffin box but my AD gave me pouch as they thought looked nicer.
5. I asked for no polish and indeed RSC complied.

Really chuffed having her back running smoothly and have piece of mind Rolex did their magic on it even for the high price!

Enjoy the pics below!

LuminousMaximus · 27 November 2018, 09:39 AM

looks like new! thanks for sharing the process

brandrea · 27 November 2018, 09:39 AM

Looks great. Love that red service pouch too

schoolboy · 27 November 2018, 09:52 AM

Nice

AJM914 · 27 November 2018, 09:55 AM

Very nice!

Dr.Mehr · 27 November 2018, 10:15 AM

Congratulations! Enjoy the watch for many years !
A fellow Dub here :)

rowlecks · 27 November 2018, 10:18 AM

That’s awesome! Can’t go wrong with sending the watch back to the RSC.

Sent from my iPhone using Tapatalk

Jonnyj · 27 November 2018, 10:37 AM

Congrats looks good

jeffnnj · 27 November 2018, 11:20 AM

You know, we in the States really don’t use the word “chuffed”. May I respectfully suggest that some of you, my Rolex brothers, interject the word into your vernacular every so often just to keep it alive.

Sent from my iPhone using Tapatalk

SS Oyster · 27 November 2018, 11:22 AM

I had two (SD and Milgauss) back from RSC Beverly Hills in August, and each came in green service pouch (larger pouch that holds the 44mm size watches), so strange they didn't send you one.

roadie1 · 27 November 2018, 11:37 AM

Looks great!

Sent from my iPhone using Tapatalk

MesaSean · 27 November 2018, 11:40 AM

Awesome!

ffighter556 · 27 November 2018, 01:02 PM

Awesome!

Odie-r · 27 November 2018, 01:39 PM

Neat. Thanks for sharing!

joli160 · 27 November 2018, 07:33 PM

That service pouch is nicer than the Rolex one

Alex6340 · 27 November 2018, 07:49 PM

Quote:

Originally Posted by supernova

Hi all,

Just wanted to share my experience with you all.

My GMT LN is about 7 years old and started to develop a squeeky rotor sounds. Also wouldn't hold charge as stopped running in about 5 hours off the wrist.

So popped into my AD to have a quick check and they sent to RSC (I'm assuming in London as I'm in Ireland but never confirmed..).

So RSC contacted my AD and advised a full service and new crown and was quoted as a €835 job but my AD reduced to €720 to me as I have a good relationship with them (still expensive though I thought!).

So after nearly exactly 8 weeks, I collect her today and here's some what I received back,

1. It came in this big plastic white box that I don't remember ever seeing.

2. It come stickered with the stipe patter on both sides and normal sticker on case back

3. Comes with a service card with serial, date of service, country code. Also indicating on back of 2 year guarantee. Also comes with a service booklet.

4. My AD informed me that Rolex don't give the green puches anymore or at least they haven't received one in months so they provdided me with one of their own. Pretty sure it came in the coffin box but my AD gave me pouch as they thought looked nicer.

5. I asked for no polish and indeed RSC complied.

Really chuffed having her back running smoothly and have piece of mind Rolex did their magic on it even for the high price!

Enjoy the pics below!

Did this big after sale box was only meant for shipping to your AD or could you keep it?

Envoyé de mon iPhone en utilisant Tapatalk

Tobias · 27 November 2018, 08:33 PM

Wonderful! I love getting them back from RSC. Enjoy your "new" watch!

Wedders · 27 November 2018, 08:51 PM

I have just got mine back directly from RSC. It came in the same white box and a green pouch.

VegasMilgauss · 27 November 2018, 09:35 PM

I bet you are chuffed to bits! - I know I would be. Great to know that there is such a service ready and waiting as and when needed... thanks for sharing

1William · 27 November 2018, 09:38 PM

Looks great. I am sure it is nice to have your watch back. Enjoy.

juktagt · 27 November 2018, 10:15 PM

Nice! Thanks for sharing. Enjoy!

I had a Rolex Service not so long ago and got the green pouch on return.

supernova · 27 November 2018, 10:32 PM

Quote:

Originally Posted by Alex6340

Did this big after sale box was only meant for shipping to your AD or could you keep it?

Yes, my AD gave me the big white box to keep.

rushca01 · 28 November 2018, 12:14 AM

Quote:

Originally Posted by LuminousMaximus

looks like new! thanks for sharing the process

It wasn’t polished...

Beckster · 28 November 2018, 01:32 AM

That’s great. It always fantastic to receive one’s old watch back with a new lease of life. Ready to be used and possibly abused for the next decade at least. Enjoy!

TimeRookie · 28 November 2018, 04:29 AM

It looks wonderful! I can see why you didn’t get it polished. It didn’t need it. It still looks like new. Enjoy the return of your friend!

mjr24 · 28 November 2018, 06:26 AM

So when they do a service.....does the cost depend on what's needed? Or does normally the cost include ANYTHING that they might catch?

supernova · 28 November 2018, 09:16 PM

Quote:

Originally Posted by mjr24

So when they do a service.....does the cost depend on what's needed? Or does normally the cost include ANYTHING that they might catch?

There is a base service which include all the parts that are normally replaced eg. gaskets etc. during service and then whatever else they find that needs replacing is on top, in my case, the crown needed replacing so was extra.

bonatto · 28 November 2018, 09:21 PM

At less than 10 Euro per month in maintenance cost I think it's fair considering the 7 year use. Peace of mind and quality of service. RSC is up there with the best in terms of putting things right in case something goes wrong.

27 November 2018, 09:36 AM	#1
supernova "TRF" Member Join Date: Jun 2012 Location: Europe/Asia Watch: AP/Rolex Posts: 1,352	GMT back from RSC Hi all, Just wanted to share my experience with you all. My GMT LN is about 7 years old and started to develop a squeeky rotor sounds. Also wouldn't hold charge as stopped running in about 5 hours off the wrist. So popped into my AD to have a quick check and they sent to RSC (I'm assuming in London as I'm in Ireland but never confirmed..). So RSC contacted my AD and advised a full service and new crown and was quoted as a €835 job but my AD reduced to €720 to me as I have a good relationship with them (still expensive though I thought!). So after nearly exactly 8 weeks, I collect her today and here's some what I received back, 1. It came in this big plastic white box that I don't remember ever seeing. 2. It come stickered with the stipe patter on both sides and normal sticker on case back 3. Comes with a service card with serial, date of service, country code. Also indicating on back of 2 year guarantee. Also comes with a service booklet. 4. My AD informed me that Rolex don't give the green puches anymore or at least they haven't received one in months so they provdided me with one of their own. Pretty sure it came in the coffin box but my AD gave me pouch as they thought looked nicer. 5. I asked for no polish and indeed RSC complied. Really chuffed having her back running smoothly and have piece of mind Rolex did their magic on it even for the high price! Enjoy the pics below!

27 November 2018, 09:39 AM	#2
LuminousMaximus 2024 SubLV41 Pledge Member Join Date: Jan 2013 Location: USA Watch: me hit Huge Lotto Posts: 6,512	looks like new! thanks for sharing the process __________________ “Every man Dies... Not Every Man, Really Lives.” – William Wallace - To really lives means to live your life to the fullest. It means to chase your dreams, take risks, and to love life. Since everyone’s fate is the same, why not live the best life that you possibly can? In order to really live,you must seize the day. Live each day as if it's your last and overall just do it! Today is a gift, that’s why it’s called the present...

27 November 2018, 09:55 AM	#5
AJM914 "TRF" Member Join Date: Jan 2016 Real Name: AJ Location: NY Watch: ♕ Posts: 6,761	Very nice! __________________

27 November 2018, 11:40 AM	#12
MesaSean "TRF" Member Join Date: Mar 2018 Location: NYC Watch: 126711CHNR Posts: 572	Awesome! __________________ 2019 GMT Master II 126711CHNR Root Beer 2017 Submariner Hulk 116610LV 2017 GMT Master II 116710BLNR Batman https://www.instagram.com/mesa_sean/

27 November 2018, 01:39 PM	#14
Odie-r "TRF" Member Join Date: Feb 2018 Location: London Posts: 4,452	Neat. Thanks for sharing! __________________ @watchtheleftwrist

27 November 2018, 09:39 AM	#3
brandrea 2024 SubLV41 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 78,097	Looks great. Love that red service pouch too

27 November 2018, 09:52 AM	#4
schoolboy Banned Join Date: Nov 2017 Real Name: Jesus Location: Texas Watch: 116234 Posts: 8,721	Nice

27 November 2018, 10:15 AM	#6
Dr.Mehr "TRF" Member Join Date: Oct 2011 Location: Europe Posts: 682	Congratulations! Enjoy the watch for many years ! A fellow Dub here :)

27 November 2018, 10:18 AM	#7
rowlecks "TRF" Member Join Date: Oct 2018 Location: Sydney Watch: DJ41, SD43 Posts: 30	That’s awesome! Can’t go wrong with sending the watch back to the RSC. Sent from my iPhone using Tapatalk

27 November 2018, 10:37 AM	#8
Jonnyj "TRF" Member Join Date: Jan 2018 Real Name: Jonny Location: West Coast-Denver Watch: Yachtmaster 2 Posts: 708	Congrats looks good

27 November 2018, 11:20 AM	#9
jeffnnj "TRF" Member Join Date: Dec 2015 Location: Northern NJ Posts: 763	You know, we in the States really don’t use the word “chuffed”. May I respectfully suggest that some of you, my Rolex brothers, interject the word into your vernacular every so often just to keep it alive. Sent from my iPhone using Tapatalk

27 November 2018, 11:22 AM	#10
SS Oyster 2024 SubLV41 Pledge Member Join Date: Sep 2008 Location: USA Posts: 9,218	I had two (SD and Milgauss) back from RSC Beverly Hills in August, and each came in green service pouch (larger pouch that holds the 44mm size watches), so strange they didn't send you one.

27 November 2018, 11:37 AM	#11
roadie1 2024 Pledge Member Join Date: Nov 2007 Location: Southeast Watch: Divers, GMT Posts: 2,149	Looks great! Sent from my iPhone using Tapatalk

27 November 2018, 01:02 PM	#13
ffighter556 "TRF" Member Join Date: Feb 2007 Location: USA Watch: 16610LV Posts: 841	Awesome!

27 November 2018, 07:33 PM	#15
joli160 2024 SubLV41 Pledge Member Join Date: Apr 2013 Location: NL Watch: Yachtmaster Posts: 14,759	That service pouch is nicer than the Rolex one __________________ Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.

27 November 2018, 08:33 PM	#17
Tobias "TRF" Member Join Date: Mar 2008 Location: Sydney, Australia Posts: 121	Wonderful! I love getting them back from RSC. Enjoy your "new" watch!

27 November 2018, 08:51 PM	#18
Wedders "TRF" Member Join Date: Jun 2017 Location: Somewhere in U.K. Posts: 507	I have just got mine back directly from RSC. It came in the same white box and a green pouch.

27 November 2018, 09:35 PM	#19
VegasMilgauss "TRF" Member Join Date: Jul 2018 Location: UK Posts: 1,030	I bet you are chuffed to bits! - I know I would be. Great to know that there is such a service ready and waiting as and when needed... thanks for sharing

27 November 2018, 09:38 PM	#20
1William 2024 SubLV41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 47,776	Looks great. I am sure it is nice to have your watch back. Enjoy.

27 November 2018, 10:15 PM	#21
juktagt "TRF" Member Join Date: Nov 2018 Location: Texas Watch: Rolex Posts: 297	Nice! Thanks for sharing. Enjoy! I had a Rolex Service not so long ago and got the green pouch on return. __________________ 14010\|14060M\|16234\|16570\|16600

28 November 2018, 01:32 AM	#24
Beckster "TRF" Member Join Date: Nov 2017 Location: Singapore Watch: 16710 BLRO Posts: 836	That’s great. It always fantastic to receive one’s old watch back with a new lease of life. Ready to be used and possibly abused for the next decade at least. Enjoy! __________________ Rolex Only Please

28 November 2018, 04:29 AM	#25
TimeRookie "TRF" Member Join Date: Jan 2015 Real Name: Don Location: Canada Watch: 116710BLNR Posts: 2,204	It looks wonderful! I can see why you didn’t get it polished. It didn’t need it. It still looks like new. Enjoy the return of your friend! __________________ 1988 15053 Rolex Date Two Tone (Grad Present) 116710 GMT Master II BLNR Seiko Prospex LX SNR031 Pelagos 42mm Explorer II 226570

28 November 2018, 06:26 AM	#26
mjr24 Banned Join Date: Dec 2009 Location: Wisconsin Posts: 587	So when they do a service.....does the cost depend on what's needed? Or does normally the cost include ANYTHING that they might catch?

28 November 2018, 09:21 PM	#28
bonatto "TRF" Member Join Date: Nov 2012 Location: UK/EU Posts: 222	At less than 10 Euro per month in maintenance cost I think it's fair considering the 7 year use. Peace of mind and quality of service. RSC is up there with the best in terms of putting things right in case something goes wrong.

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