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Ferdelious · 21 July 2020, 05:05 AM

While I'm aware that this is an unprecedented time and many businesses are not fully operational, the Dallas RSC response time is a little concerning. My 116610LV was delivered back on 7/2 via USPS Registered Mail and I still have not received a response that it was received or an estimate.

I sent one inquiry on 7/10 to customer service and the response was that they are re-opened on a limited scale and that it could take 2 weeks for an evaluation. I sent another response today 7/20 and haven't heard back yet.

I really just want to make sure my watch arrived safely.

21 July 2020, 05:05 AM	#1
Ferdelious 2024 SubLV41 Pledge Member Join Date: May 2013 Real Name: Matt Location: Tampa, FL Watch: Hulk/SD4K/SeaQ/P39 Posts: 3,202	Dallas RSC Response Time While I'm aware that this is an unprecedented time and many businesses are not fully operational, the Dallas RSC response time is a little concerning. My 116610LV was delivered back on 7/2 via USPS Registered Mail and I still have not received a response that it was received or an estimate. I sent one inquiry on 7/10 to customer service and the response was that they are re-opened on a limited scale and that it could take 2 weeks for an evaluation. I sent another response today 7/20 and haven't heard back yet. I really just want to make sure my watch arrived safely. __________________ Why is it, "A penny for your thoughts," but, "you have to put your two cents in?" Somebody's making a penny.

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