The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Rolex & Tudor Watch Topics > Rolex General Discussion

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 6 January 2023, 08:32 AM   #1
Vivo Libre
"TRF" Member
 
Join Date: Jan 2023
Location: Chicago
Posts: 20
“New” Rolex Sub has lug scratches - warranty issue?

Rolex Forums Users - happy new year everyone.

On Saturday I went to my watch dealer who sold me my Omega and is a reputable dealer in my city. I purchased a 2022 Submariner for $16K. When I asked if the watch was worn, he told me it was “new” and “unworn”.

I tried to inspect the watch while I was there, but haven’t given it a wear until today in which I noticed dings on the front of the lugs - on both the top and bottom connectors - which make me think the watch had a bracelet removal.

My coworker who owns a Sub agrees someone has changed the bracelet at least once. I flipped the watch and as you can see, the inside of the lugs are very scratched up. This tells me two things very clearly:

1. The watch has had its bracelet removed/replaced by a prior owner.
2. The watch could not be described as either “new”, nor “unworn”.

In particular, I’m concerned with the warranty as I know the warranty card says any third party attachments or accessories void the warranty. I bought this 2022 watch because of the warranty - not to mention me paying $16K for a Sub because it is new.

What do you guys think and how would you handle this situation?

(I tried to share links to pictures of my watches but I can’t until I have 10 posts…)
Vivo Libre is offline   Reply With Quote
 


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Takuya Watches

OCWatches

Wrist Aficionado

My Watch LLC

WatchesOff5th

DavidSW Watches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.