A word of caution - eBay authenticator shady practices

[juwhang]

Greetings all - just wanted to share my experience with Stoll and Co. - eBay watch authenticator

I was on the waitlist for nearly 3.5 years for a 126610LN submariner date. I purchased one through the grey market while waiting bc I thought I’d never get the call. I got a call in March of 2024 to purchase the submariner and I honestly forgot I was on the list. Went ahead and purchased the watch to be on good terms with the AD. Ultimately decided to sell the new sub on eBay. I found a buyer very quickly and sent the watch to the authenticator, Stoll & Co. I’ve heard of horror stories so I recorded myself packing up the watch before shipping. The authentication process was taking an oddly long time. About a week in the authentication, I received a notice that the watch was SNAD (Significantly not as described). I was quite surprised bc I got this brand new and looked over the watch carefully. The authenticators sent a picture to the buyer with a scratch on the case. I 1000% would have seen this scratch before buying it. I only put on the watch at the AD and never wore it before parting with it. Something was off and I recorded myself opening the package back from the authenticator. My Rolex box had a big dent on the side and the dent was not there when I shipped out the item to Stoll & Company. They clearly dropped my box. My suspicion is that they dropped the box, but damaged my watch trying to inspect it. I’m appalled Stoll & Co would try and get away with this for damage they did on the watch. My evidence was very, very clear and eBay luckily sided with me to reimburse repair damages…

Lesson learned overall is to be careful buying or selling anything that goes to this authenticator. They have corrupt and inept practices :(

And now.. I have 2 submariners lol. Luckily my significant other was on the waitlist for a datejust, but the sub grew on her and she’s gonna just keep it. I won’t ever sell a watch on eBay that has to go through Stoll and Company.