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Old 13 January 2010, 12:33 AM   #29
Double_J
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Join Date: Jan 2008
Location: USA
Posts: 98
Quote:
Originally Posted by snow_rocks View Post
I never go to look. I can do that online!

I go to buy, and I tell the salesman what I want to buy!

If they don't have it in stock, I leave!

I don't buy into all that 'look-over' crap.

I buy merchandise!

And I don't care how I'm DRESSED when I'm buying!

Simple enough!
You can do that in person, too. I'm all for being cordial and building relationships but at the end of the day, you're a potential customer and they're the sales people. Remember who should be driving the bus in that relationship.

Whether it be cars or jewelry, be very upfront (but polite) and tell them how you want to be treated. If you want to see a watch, tell them to take out the watch. If you want to speak to a sales person, ask to speak to a sales person. Why should it be a question? Don't beat around the bush - be direct, courteous, and confident.

Just the fact that many people here feel like the salesperson should dictate how they get treated could be a symptom of why the salesperson is acting like that to begin with. You set the tone and you dictate how you want to be treated.

Also, remember that all sales people have different approaches and oftentimes they're treating you how they think you want to be treated.

For example, it's not the practice of the car dealership I use to have a sales person approach everybody who comes in the door. They understand that their clientele often prefer time to browse by themselves before speaking to someone and will let the customer tell them when they're ready to move forward. Ironically, this dealer has been dinged many a time for being "snobbish" but I've had nothing but good experiences there. And I know I'm nowhere near their richest customer nor do I dress 'to the 9's' to go car shopping.

In my experience, treatment follows attitude and confidence moreso than the clothes you wear or the jewelry you're wearing. If you tell people exactly what you want and act like you have every right to have it (within reason, of course), then most people rarely say no.

BTW - if the salesperson does say no for no good reason, you can have a little fun with it and make their lives hell for a couple of minutes (e.g., take up the AD's time looking at a bunch more watches even if you're not interested until he/she has lost at least one or two other customers). Heck - even if they kick you out, it's not like you were going to be buying from there anyway.
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