rolex warranty sucks

[snog]

Originally Posted by Megalobyte

I admit, I always feel as I'm wearing my Sub C, the pearl is the most vulnerable part. On the one hand, I understand Rolex not covering it, BUT, they SHOULD design the bezel and pearl in such a way that if you do damage the pearl or the surround, it can be replaced independently of the rest of the bezel, there's no good reason I should pay, what, $1200 for a new bezel just because the pearl got hit.

agree,looking at the pics,a new pearl dropped in doesn't seem to much to ask.
Given that this is a "tool watch" it does seem parts should be slightly easier(cheaper) to replace.

Must say the OP is getting a little stick now but I think he has handled this well,he just damaged his Rolex which if his fault or not, is not easy to take,now seems to accept it was banged,lets remember he was all ready to pay the $500 before he got calls from here to ring Rolex,not sure if I would be as ready to accept it was my fault as quick,given where the dent is,I would be thinking a bang there would have resulted in the pearl dropping out straight away,not after all memory of a bang had gone away,could it not be also possible that the "dent" to have been there from the factory?....... ok probably a bang but still hard to take.