RSC Service

[Gil F.]

Hi folks -

Some of you may recall that over Christmas I did some light shooting with a handgun and afterwards my SD started gaining +30/day. This was not the first time, as right after I got this watch this past October, it was also gaining a lot of time and I had to send it to RSC.

Bottom line: I just got my watch from the RSC from its 2nd servicing. So far, it's very accurate and I am glad to have it back after a month.

Here's the question: I sent a letter to the RSC with my watch (through the AD) asking for something back to tell me what was wrong with it and what they did to fix it. I've had to send the watch back twice in three months for the same problem. I got my watch back, but I didn't receive any information about what the problem was or how it was remedied. Nor does my AD know.

Should I worry about that? I'm tempted to call the RSC in NY but don't have the number and my AD says they don't have a public number for the RSC.

Any thoughts? Should I call RSC and ask what they did? If so, does anyone have the number for me? It's not listed on the Rolex website or on any of my literature.

Thanks much.