Visit to RSC Kent re Cyclops Magnification

[Ruud Van Driver]

I created a thread yesterday regarding the difference in the Cyclops magnification between my Sub C LV and BLNR. I also researched some previous threads on the same topic and there doesn't seem to be any definitive answers as to whether the discrepancy in the magnification between some pieces is a because of, for example, a change of specification, poor quality control, change of suppliers, etc. I therefore contacted the RSC in Kent which, conveniently, is a few miles up the road from my UK address. The chap I spoke to on the telephone this morning was not aware of any such discrepancies in Cyclops magnification and had never heard of such a phenomenon. As I'm relatively close by, he suggested I pop my LV in for the service technicians to take a looksy.

I arrived at the RSC a (quite an impressive building) and spoke with the young lady at the service desk. She compared my LV and BLNR and acknowledged that there was indeed a discernible difference. She then said that it was most likely because the watches were two different models. I told her that I had been making comparisons between pieces on display in various ADs' windows while I was at home in Cardiff over the weekend. She then took my pieces away around the back for colleagues to take a look at.

When she came back, the first thing she said was that there were no defects with either of my two watches, which is always nice to know. She then went on to say that her colleagues had recently become aware of this apparent issue having heard of a couple of cases over the past few weeks. Interestingly, and to her credit, she then admitted that neither she nor her colleagues could offer any explanation as to why there was a difference in the Cyclops magnification between some watches as there had been no advice, official or otherwise, from Rolex to date. It was too late in the day for her to contact Rolex in Geneva as they had shut down for Christmas. However, she is going to pursue the matter in the New Year and has promised to email me with her findings. As soon as I hear back, I shall write another post on TRF and will hopefully be able to provide a meaningful explanation.

In the meantime, I shall no longer get bent out of shape over the difference in magnification between my two watches, safe in the knowledge that my LV is not defective in any way