Buying a new Rolex in the UK - in mint condition

[NWCarver]

Originally Posted by tyler1980

those models are not being flipped hence they don't care.

Read Neils post. He has said it many times before but Rolex in the UK is leaning on their dealers pretty hard regarding watches ending up on the secondary market. No one knows Rolex's official policies, but its safe to say the AD's are getting the message from Rolex none the less.

Agreed, Rolex are leaning on them with regards to secondary market but 'stickers' off/on they are not - that is not Rolex official policy but is down to individual dealers implementing their 'own policy' alone to prevent the secondary market sales.

Having just been to Rolex, St James, it also appears that Goldsmiths are retaining the bezel protectors for OPs and not supplying them with the watch. I was told by them that Rolex do not supply these with the watch anymore when I picked mine up on Friday, despite me explaining to Goldsmiths that's incorrect...Something confirmed today by Rolex themselves, so while in Rolex, St James, I called the Goldsmiths AD direct and asked for his explanation in not supplying the bezel protector with my watch...to which I got a very sheepish and sullen reply that '...we have a lot in the drawers and don't bother giving them out, if you want one then come in' - totally backtracking on his earlier reply to myself....Needless to say, I simply accepted Rolex, St James, kind offer of a bezel protector and cloth and will not return to Goldsmiths again.

I know that such a thing is pretty minor really but when I pay a relatively large sum of money for something I do expect to actually get everything that is supposed to come with that purchase.

As I said previously, they have been one of the worst ADs that I have actually used, and if it wasn't for the fact that I had been unable to find the watch I was looking for elsewhere then I would not have used them.