Rolex warranty card no good?

[lawrence1]

Originally Posted by Drkitch109

Basic info was exchanged regarding the watch - when purchased, what he was looking to do, etc. but my buddy stated that he was not the original owner when asked because the name on the warranty card was not the name he put in the inventory slip.

There really wasn’t a reason provided so much as a firm position held by the CSR based on the fact that he was not original owner and that there warranty is not transferable. Again, the CSR did not even take the warranty card at any point in the 20 minutes we were there.



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did you ask them to show you where in the rolex written warranty guidelines it says that the warranty is non transferable. did you escalate to a manager?

on another note, if the watch is running within COSC specs, i doubt Rolex would regulate it for your buddy for free to begin with, even if he was the original owner.