ABC Watchwerks - Site down and my watch potentially lost

[Noonan]

I bumped an older thread in Who's Who the other day but I feel this warrants its own thread.

Long story short, I sent them a watch last summer for a service and de-magnetization. After many months I received an invoice for $500. Few months after that the watch was returned with the exact same problem I sent it in for. As far as I could tell, the case wasn't even opened.

Patrick (via email) assured me every watch was tested before shipping and suggested I sent it back under their warranty. That was now about 3 weeks ago. As of today, their web site is taken down and no one is answering the phones (tried many times on Friday during office hours).

I've tried to contact them via both email and phone a good few times since they received the watch back with no reply from anyone. At this point I'm pretty certain the $500 I paid for the service is lost and I'm worrying about my watch. I don't know how I'm going to get it back.

Is anyone by chance in LA near their office? Has it been vacated? I filed a BBB report but I'm not sure what else I can do. Any suggestions?