Rolliworks - Unfortunate bad work

[flintsghost]

I sent my 1865 GMT to rollworks to have the calendar repaired and mainly to have the original riveted bracelet brought back to life. It went once and was returned with one of the end links on the bracelet barely hanging on and badly bent. The watch was hard to set and wind. So I sent it back, in a black padded zipper case for the warranty work. They said the gaskets were causing the problem with the crown so obviously they weren't using Rolex parts. He managed to get the end link fixed but not smoothed like it should be and then to add insult to injury they kept my zipper travel case and sent my watch back in a plastic envelope in a box.

I then sent them an email about the missing zipper travel case and received no reply whatsoever. Apparently that's their charge for warranty work is keeping my case. I can't in all good conscience recommend these people.