Rolex date just losing time again

[carlyounguk]

Hi

I had a horrible experience with Rolex repairing my watch under warranty. Took it to the store in December, only got it back in April. Now just over a month later it’s losing time again. Tried winding and synchronising with a clock on my phone and monitoring for a week. It’s basically losing 18 seconds a day, which I believe is outside the normal for a mechanical watch.

I want to get it repaired but I also don’t want to be without my watch for 4 months to then get it back with it not being repaired! Any advice from anyone who has dealt with warranty/servicing is appreciated. I am in north east USA.