DJ41 Two repairs and eight months. Still not fixed.

[aaceofspades]

Hoping to get some advice on how to seek competent Rolex warranty repair.

Datejust 41/3235 movment purchased in 2019. Began to lose 30/sec per day and was sent for warranty service in Dec 2020. Five months later, the problem was fixed but three weeks later, I couldn't wind the watch. I could feel the gear teeth slipping when turning the crown in the winding position.

Second warranty service to repair winding June 2021. This took over three months and I had to pay to have the watch shipped to me from the AD since I had relocated. Less than two weeks after receiving the piece and I can't wind the watch again. Worse, it's running about +6/per day. I believe the spec is +2/-2.

The teeth will engage enough to start the watch, but eventually, they will wear down and I don't want metal filings floating around inside the movement. It has to be repaired AGAIN. I can live with +6 per day, but not the gear problem.

What can I do to get both problems corrected once and for all? The movement in this watch is obviously defective and should be replaced. I think that I should make my warranty claim directly to Rolex and maybe they can get it right? The AD isn't getting the job done and I don't think they care. They have droves of new buyers lined up years in advance.

How would you proceed? Thanks in advance.