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Old 29 October 2021, 10:15 PM   #14
johnwigan
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Join Date: May 2010
Location: Europe
Posts: 377
Quote:
Originally Posted by jaySL350 View Post
Your right Paul,,,
Whole process is leaving a very poor “ taste “ in the mouth,,
I’m awaiting a chnr ,,told it should arrive before Xmas and if it does then great but if not then I can wait,,,
After that I’m out for the moment and will move on with Grand Seiko as my next daily and I br popping along to VC who were very welcoming and honest ( actually offer you a sit down appt to try there wares) ,, within the next few weeks ,,,
An absolutely awful time to try and join the Rolex world ,,
This is true. On the whole the people who post on watch forums are not typical customers. Maybe, not typical humans - only joking. Many are fanboyish and will try to justify bad service, bad experiences. They have rationalised it in the own minds and even relish it. Sometimes, they seem to delight in people being treated awfully. Why? Well I won't go into that.

Regular people will just see it as a crap experience, think that company is crap/incompetent and move onto something else. No company wants to antagonise potential customers and lose sales and profits to rivals. And weathly people in particular are used to and expect good service. Despite what some people may think on these boards, Rolex will not be satisfied offering a bad experience to would be customers. They have said as much - that the shortages are not by their design. It is not some grand plan to replace Patek and increase the profits of grey market dealers....
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