Ladies Datejust Service Pricing

[JDPolaris]

I've got a 20 year old Ladies Datejust. I pretty much wore it every day without any issue until about 2 years ago when I started wearing an Apple watch most of the time. Since I wasn't wearing it regularly, my trusty Rolex started losing time, so I got a self winding box for it - no real help. Took in in to the local RJ (Diamond Cellar Nashville) who sent it off to the RSC. Got my estimate for "required" service/repairs. Nearly $4750!!! That includes things I would have thought were cosmetic and optional (i.e. bracelet and crystal). The only optional items were for new hands and bezel. When I asked for a copy of the itemization from the guy at the store who called with the estimate - he said he'd have to check with his manager. What the heck? So questions - does this sound like an outrageous amount? I was thinking $1K-$2K. Also, if I get the itemization, will the RSC let me pick and choose? I really just want to get it functioning.