Getting the call after a terrible intro

[Shmoopy]

I have a home in a city where I only spend a couple months out of the year. I decided to finally go to the AD in town. I met with an SA, and explained that I have a stellar relationship with an AD in Europe, and that I was not interested in any watches for myself, and that I understood the current climate. I explained that my wife is difficult, and needs to see stuff in person before making decisions, and she rarely travels overseas with me. I also explained that timeframe is of no importance, and I was not expecting anything quickly.

SA seemed completely incredulous that I was not interested in watches for myself. He keeps pestering me about models I am waiting for, so I tell him. He gets all frosty and says "We have never even had either of those references in our store." (one meteorite and one gemset) I replied with something along the lines of 'yeah, that's why I am not wasting your time for myself."

He seemed super suspicious and was borderline standoffish on everything I said. I told him that my wife was most interested in a TT DJ 36mm with champagne dial. I mention that this is not exactly the most difficult model to get, and that my AD in Europe told me that it may take a couple of months, but this would not be a problem at all. (Not to go off on a tangent, but the only two watches my store-manager SA told me that she will never be able to get me and to go gray are the WG DD40 with olive dial, and the Omega Snoopy lol)

SA then asks why I don't just buy it from my Europe AD. I nicely reminded him that my wife likes to see stuff in person, and that it would be nice to have a local-to-her AD. After he makes a comment that my AD may not be telling me the truth, I realize I am not getting anywhere with the little twerp, so I say my goodbyes.

Before my exchange with the Rolex SA, I had been browsing jewelry (separate SA and separate sections). I had met a nice SA and discussed the brands they sold. I mentioned that my wife was looking for a gold bracelet and that I would send her to see him sometime when she came into town. After the Rolex interaction, I went back to the jewelry SA and mentioned that my wife would come see him sometime, but unfortunately I did not hit it off with the Rolex rep and would rather strangle him than buy a watch from him. Jewelry SA was very professional, super apologetic about my experience and asked what model I was interested in. I mentioned the DJ36.

Maybe 2 months later out of the blue, the jewelry SA texts me that Rolex just received that DJ combo and asked me if he wanted me to have the manager put it aside. I had no purchase history with him, as my wife had not gone in yet to look at jewelry. But, he remembered our interaction and went out of his way to set me up with the manager there, even though the jewelry section is separately owned/operated from the Rolex AD. My wife went in and bought the watch, and really clicked with the jewelry SA. (She said 3 separate walk-ins tried to buy the DJ while she was waiting for the manager to help her.)

Be nice, people! It costs you nothing. You are not "prostituting yourself" or "debasing" yourself by being polite and charming, if you have the capacity.

Anyone else get the call and/or buy something from an AD that you were certain you would never hear from?