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Old 9 November 2024, 11:30 AM   #1
racxcoon
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Join Date: Jul 2014
Location: USA
Posts: 73
Issues with service/polish

I got my watch back from service today and asked for a polish. I got to the boutique as it was closing. I noticed a mark on the case that wasn’t there before and the SA said it was probably there because the service center didn’t want to over polish the watch. They were closing so I didn’t want to keep them so I just left. When I went home I looked a pictures of the watch before it was sent and the scratch/ding wasn’t there before. I also noticed that the bezel now has a ding on it that wasn’t there before either. What should I do? I don’t want them to polish the watch so much that it loses its shape but those dings were definitely not caused by me nor were they there before it was sent in.
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