Random Rant

[brady]

I dropped off my 16622 to the local AD to have the bezel worked on. The triangle marker on the bezel was not perfectly clicking in place at 12. While this isn't a huge deal, the YM is only a couple of months old and I figured I'd get it fixed while it was under warranty. Before leaving the AD, I asked that they call me if they had to send it to Rolex. They have plenty of watchmakers at their store, one that I know fairly well, and I asked if it was something that he could take care of without having to send to Rolex, even though it is considered warranty work. Well I stop by today and they sent it off to a RSC without informing me. They also did not know at the time which one they sent it to. Normally I believe people have the ability to specify which service center the watch gets sent to and I did not get this luxury.

I know it's not that big of a deal but I expected the AD to be proactive and reach out to me before they sent my watch off, which is supposedly part of their policy. It's tough enough being without a fine watch, at least they could have coddled me .